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Service Writer Jobs in Kansas (NOW HIRING)

Hyundai Motor America

Service Consultant

Merriam, KS · On-site

$70 - $120/hr

Whether you have experience as a Service Advisor, Service Writer, Automotive Service Consultant, Assistant Service Manager (ASM), or Customer Service Advisor, we'd love to talk with you. Compensation ...

Hyundai Motor America

Service Consultant

Merriam, KS · On-site

$70K - $120K/yr

Whether you have experience as a Service Advisor, Service Writer, Automotive Service Consultant, Assistant Service Manager (ASM), or Customer Service Advisor, we'd love to talk with you. Compensation ...

Little Apple Toyota Honda

Service Tech

Manhattan, KS · On-site

Keep the service writer or service manager informed of any delays * Assist the service writer as needed * Maintain a clean and efficient work area * Keep paperwork completed and filed after each job

Little Apple Toyota Honda

Service Tech

Manhattan, KS

$26 - $44/hr

Keep the service writer or service manager informed of any delays * Assist the service writer as needed * Maintain a clean and efficient work area * Keep paperwork completed and filed after each job

Little Apple Toyota Honda

Service Tech

Manhattan, KS · On-site

Keep the service writer or service manager informed of any delays * Assist the service writer as needed * Maintain a clean and efficient work area * Keep paperwork completed and filed after each job

Capital City Nissan of Topeka

Service Tech

Manhattan, KS · On-site

$26 - $44/hr

Keep the service writer or service manager informed of any delays * Assist the service writer as needed * Maintain a clean and efficient work area * Keep paperwork completed and filed after each job

Rawhide Harley-Davidson

Service Technician

Olathe, KS · On-site

Keep work area as clean as possible and assist others with maintaining shop cleanliness. * Assist Service Writer, when requested, with writing up work orders, communicating with customers, test ...

Rawhide Harley-Davidson

Service Technician

Olathe, KS · On-site

Keep work area as clean as possible and assist others with maintaining shop cleanliness. * Assist Service Writer, when requested, with writing up work orders, communicating with customers, test ...

Rawhide Harley-Davidson

Service Technician

Olathe, KS · On-site

Keep work area as clean as possible and assist others with maintaining shop cleanliness. * Assist Service Writer, when requested, with writing up work orders, communicating with customers, test ...

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All JobsService Writer JobsService Writer Jobs in Kansas

Service Writer information

See Kansas salary details

$10

$21

$37

How much do service writer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service writer in Kansas is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.86 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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For Service Writer jobs in Kansas, the most frequently searched job titles are:

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Service Writer jobs near you
Infographic showing various Service Writer job openings in Kansas as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,056 per year, or $21.7 per hour.

Automotive Service Advisor (Service Writer Exp Required)- McCarthy Chevrolet

McCarthy Auto Group

Overland Park, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Chevrolet- Overland Park team! 


Why should you want to join the McCarthy Auto Group Service Department? Click HERE to find out!

 Job requirements:

  • Reynolds and Reynolds DMS knowledge preferred but not required
  • 1 year service writing experience preferred
  • Excellent customer service skills and strong desire to sell
  • Basic knowledge of automotive systems preferred but not required
  • Must be able to multitask and work in a fast pace environment

McCarthy Employment Perks

  • Closed on Sundays!
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Employee Discounts on Vehicles, Service & Parts
  • Employee Assistance Program
  • Referral Bonuses
  • Paid Training
  • Community and Charity Involvement

 Job Duties and Responsibilities:

  •  Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
  • Review vehicle report for recalls that need completed and verify applicable warranty’s
  •  Answering phones, schedule appointments, review recommended/ upcoming services
  • Communicate to technicians throughout the process of repairs to keep customer
  • Provide cost estimate of mechanical and maintenance repairs
  • Maintain customer satisfaction score at or above dealership standards

If interested in this opportunity – Apply Today!