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Service Writer Jobs in Kansas (NOW HIRING)

Kansas City Hyundai

Automotive Service Advisor

Shawnee, KS · On-site

$70K - $120K/yr

Automotive Service Advisor / Service Writer Kansas City Hyundai is looking for a motivated, customer-focused Automotive Service Advisor / Service Writer to join our high-performing service department.

New

Little Apple Toyota Honda

Service Tech

Manhattan, KS · On-site

Keep the service writer or service manager informed of any delays * Assist the service writer as needed * Maintain a clean and efficient work area * Keep paperwork completed and filed after each job

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Showing results 41-60

All JobsService Writer JobsService Writer Jobs in Kansas

Service Writer information

See Kansas salary details

$10

$21

$37

How much do service writer jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for service writer in Kansas is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
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What job categories do people searching Service Writer jobs in Kansas look for? The top searched job categories for Service Writer jobs in Kansas are:
What cities in Kansas are hiring for Service Writer jobs? Cities in Kansas with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in KS? For Service Writer jobs in KS, the most frequently searched job titles are:
Service Writer jobs near you
Infographic showing various Service Writer job openings in Kansas as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,056 per year, or $21.7 per hour.

Automotive Service Advisor (Service Writer Exp Required)- McCarthy Chevrolet

McCarthy Auto Group

Olathe, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

McCarthy Auto Group is continuously growing and is currently looking to fill a full time service advisor position. We are looking for an experienced candidate that has strong written and oral communication skills, strong attention to detail and strives to provide excellent customer service. This is a great opportunity to join the McCarthy Chevrolet- Olathe team!


 Job Duties and Responsibilities:

  •  Greet customers, listen to customer concerns and write detailed service orders based on customer concerns
  • Review vehicle report for recalls that need completed and verify applicable warranty’s
  •  Answering phones, schedule appointments, review recommended/ upcoming services
  • Communicate to technicians throughout the process of repairs to keep customer updated
  • Provide cost estimate of mechanical and maintenance repairs
  • Maintain customer satisfaction score at or above dealership standards


 Job requirement:

  • Reynolds and Reynolds DMS knowledge preferred but not required
  • 1 year service writing experience preferred
  • Excellent customer service skills and strong desire to sell
  • Basic knowledge of automotive systems preferred but not required
  • Must be able to multitask and work in a fast pace environment


McCarthy Employment Perks

  • Closed on Sundays!
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Health Savings Account
  • 401(k) with Company Match
  • Paid Vacation and Holidays
  • Employee Discounts on Vehicles, Service & Parts
  • Employee Assistance Program
  • Referral Bonuses
  • Paid Training
  • Community and Charity Involvement



If interested in this opportunity – Apply Today!