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Service Writer Jobs in Texas (NOW HIRING)

We are looking for a Service Writer to assist the parts department. The ideal Service Writer is professional and detail-oriented. In this position the candidate will: * Open and organize work orders ...

Service Writer

Frisco, TX · On-site

$16 - $19/hr

About This Role We're looking for a Service Writer to join our team at Bike Mart! In this role, you'll be responsible for welcoming customers to our service department, inspecting their bikes ...

About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

About This Role Bike Mart is a full service bike shop, and our Service Writers play a key role in delivering excellent customer experiences. They are responsible for greeting customers, performing an ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot. What ...

They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...

Empower Rental Group is hiring a Service Writer in Texas! Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the ...

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Service Writer information

See Texas salary details

$10

$22

$39

How much do service writer jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for service writer in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are the most commonly searched types of Service Writer jobs in Texas? The most popular types of Service Writer jobs in Texas are:
What are popular job titles related to Service Writer jobs in Texas? For Service Writer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Texas look for? The top searched job categories for Service Writer jobs in Texas are:
What cities in Texas are hiring for Service Writer jobs? Cities in Texas with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in TX? For Service Writer jobs in TX, the most frequently searched job titles are:
Infographic showing various Service Writer job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 2% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,067 per year, or $22.6 per hour.
Service Writer

Service Writer

Skyworks LLC

Baytown, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Skyworks LLC is a family-owned and operated construction equipment rental company. Skyworks is a team inspired by a positive culture to build exceptional customer experiences.

Our branch in Baytown will open soon. We are looking for a Service Writer to assist the parts department.
The ideal Service Writer is professional and detail-oriented. In this position the candidate will:

  • Open and organize work orders for customer equipment
  • Assist the Service Manager with fleet organization in the operating system
  • Organize customer service requests

Previous service writing experience is preferred.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

#INDCORP



Skyworks logo

About Skyworks

Sourced by ZipRecruiter

We are empowering the wireless networking revolution, connecting people, places and things around the world. As the demand for ubiquitous, “always-on” connectivity increasingly expands, our innovative, high performance analog semiconductors are enabling breakthrough communication platforms from global industry leaders – changing the way we live, work, play and learn. Through our broad technology expertise and one of the most extensive product portfolios in the industry, we are Connecting Everyone and Everything, All the Time.

Industry

Construction

Company size

201 - 500 Employees

Headquarters location

Buffalo, NY, US