Service Writer
Navasota, TX · On-site
Service Writer Navasota - Navasota, TX 77868 Service Writer Service Writer -- Navasota WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you ...
Service Writer
Navasota, TX · On-site
Service Writer Navasota - Navasota, TX 77868 Service Writer Service Writer -- Navasota WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you ...
Service Writer
Mckinney, TX · On-site
$16 - $19/hr
About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...
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Service Writer
Mckinney, TX · On-site
$16 - $19/hr
About This Role Join the team at Bike Mart, where our Service Writers are the first point of contact for customers entering our service department. Responsibilities include welcoming customers ...
Service Writer
Navasota, TX · On-site
Service Writer - Navasota WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...
Service Writer
Navasota, TX · On-site
Service Writer - Navasota WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...
Service Writer
Austin, TX · On-site
The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...
Service Writer
Austin, TX · On-site
The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Navasota, TX · On-site
Service Writer -- Navasota WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...
Service Writer
Navasota, TX · On-site
Service Writer -- Navasota WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you will work alongside leaders who set the ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Little Elm, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Austin, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Austin, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Manor, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Manor, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Belton, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Austin, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Austin, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt Job Summary The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations ...
Service Writer
Houston, TX · On-site
Service Writer Classification Exempt The Service Writer is responsible for assisting the Service Department with customer service needs, work orders, processing of equipment repairs, daily operations ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Euless, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Manor, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer
Manor, TX · On-site
Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...
Service Writer information
See Texas salary details
$10.97 - $13.58
7% of jobs
$13.58 - $16.19
11% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$16.19 - $18.79
24% of jobs
The median wage is $20.01 / hr.
$18.79 - $21.40
16% of jobs
$21.40 - $24
14% of jobs
$24.57 is the 75th percentile. Wages above this are outliers.
$24 - $26.61
8% of jobs
$26.61 - $29.22
7% of jobs
$29.22 - $31.82
4% of jobs
$31.82 - $34.43
3% of jobs
$34.43 - $37.03
2% of jobs
$37.03 - $39.64
2% of jobs
$10
$22
$39
How much do service writer jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for service writer in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.
What is a service writer?
As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.
What does a service writer do?
A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What skills and qualifications are needed to thrive as a service writer?
To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.
How does a service writer typically collaborate with technicians and customers throughout a repair order?
A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.
What is the difference between Service Writer vs Service Advisor?
| Aspect | Service Writer | Service Advisor |
|---|---|---|
| Credentials | High school diploma; some certifications preferred | High school diploma; certifications like ASE may be beneficial |
| Work Environment | Auto repair shops, dealerships | Auto repair shops, dealerships |
| Job Role | Records customer vehicle issues, writes repair orders | Discusses vehicle issues with customers, recommends repairs |
| Customer Interaction | Primarily administrative, minimal technical discussion | High customer interaction, technical explanations |
Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.
Can you be a service writer with no experience?
Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.
Does a service writer need a degree?
A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.
How much does a service writer make?
A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
More about Service Writer jobs
What are the most commonly searched types of Service Writer jobs in Texas?
The most popular types of Service Writer jobs in Texas are:
What are popular job titles related to Service Writer jobs in Texas?
For Service Writer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Service Writer jobs in Texas look for?
The top searched job categories for Service Writer jobs in Texas are:
What cities in Texas are hiring for Service Writer jobs?
Cities in Texas with the most Service Writer job openings:
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For Service Writer jobs in TX, the most frequently searched job titles are:
Job description
Service Writer
Navasota - Navasota, TX 77868
Service Writer Job DescriptionService Writer — Navasota
WCTractor is an established Kubota equipment dealership with locations across Central and East Texas. When you join WCTractor, you will work alongside leaders who set the standards responsible for our reputation as an industry leader.
Service Writer ResponsibilitiesAs a Service Writer with WCTractor, you will be the main point of contact for service customers in Navasota, keeping work moving efficiently between the counter, the shop, and the customer. You'll manage the full lifecycle of service work orders and warranty claims, coordinate technician workload against daily priorities, and help the department run smoothly through clear communication and organization.
Responsibilities include, but are not limited to:
- Serve as the primary contact for service customers, from intake through completion
- Enter, schedule, and track service work orders and warranty claims start to finish
- Review work orders for completeness and accuracy, and determine work priorities
- Stage and coordinate technician workload based on management priorities
- Provide customers with general diagnoses of equipment problems, communicated clearly by the technician
- Maintain quality control on completed work and flag variances to management
- Prepare technician status reports and time/activity logs
- Support customer follow-up and satisfaction tracking
Minimum requirements for the Service Writer position include:
- High school diploma or equivalent
- Two or more years of verifiable experience in repair, troubleshooting, and/or parts, preferably in agricultural equipment, motor vehicles, outdoor power equipment, RVs, construction equipment, or small engines
- Valid driver's license
- Ability to lift and handle loads up to 70 pounds, and to work outdoors and indoors in all weather conditions
- Ability to work a standard 40-hour week, with additional hours as needed to meet customer demand
- Demonstrated proficiency with parts lookup systems and customer-facing counter service
- Working computer proficiency (email, scheduling/work order software, basic reporting)
- Strong organizational skills with the ability to manage multiple work orders simultaneously
WCTractor's mission is to be the best in the eyes of our customers, employees, community, and industry, and to reflect honesty, integrity, and Christian standards and values in all we do.
WCTractor began as a Ford tractor dealership in Brenham, Texas, in 1939. Today, WCTractor operates 11 locations across Central and East Texas as an authorized Kubota dealer, recognized as Kubota's 2024 National Dealer of the Year. WCTractor has remained family-owned throughout its history, now under the Wackman family, and that local ownership continues to drive the company's mission every day.
About WCTractor
Sourced by ZipRecruiter
Industry
Machinery manufacturing
Company size
51 - 200 Employees
Headquarters location
Brenham, TX, US
Year founded
1939