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Service Writer Jobs in Texas (NOW HIRING)

Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot. What ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

Service Writers directly engage with customers, service technicians, and other departments to coordinate/schedule preventative and other maintenance needs. They are responsible for facilitating ...

They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...

The Service Writer will be primarily responsible for managing the crane repair quote, follow-up, and order cycle. This role involves overseeing the entire process, including quote creation, quotation ...

New

The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...

They are seeking a Service Writer / Inside Sales Coordinator to join their team in the Houston, TX area. Successful candidates must pass a background check, MVR, physical, and drug screening as a ...

The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...

The Service Writer will be responsible for responding to internal and external customer inquiries regarding rotating equipment repairs and service work, obtaining parts lists, serial records, IO&M ...

Service Writer Custom Truck One Source "CTOS" designs, assembles, sells, rents, and services trucks, cranes, and other heavy equipment. Our clients include some of the largest utilities, telecom ...

Service Writer

Granbury, TX · On-site

$18 - $20/hr

Training & development Service Writer Position Summary A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling ...

Service Writer

Granbury, TX · On-site

$18 - $20/hr

Training & development Service Writer Position Summary A Service Writer is primarily responsible for creating repair orders for customers, creating estimates for work found during inspection, selling ...

We're hiring a Service Writer at our onsite facility in Hubbard, TX, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of ...

Service Writer

Humble, TX · On-site

$8 - $15/hr

A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...

Service Writer

Humble, TX · On-site

$8 - $15/hr

A Service Writer acts as the liaison between your dealership's customers and your service team . They are responsible for understanding customers' needs and communicating them to your service ...

The Service Writer will be responsible for coordinating and scheduling service work in the service department in an organized, professional manner, and sells additional needed services to customers.

Previous experience in sales, service writing, or customer service preferred. * Strong verbal and written communication skills. * Ability to multitask and work effectively in a fast-paced environment.

Showing results 21-40

Service Writer information

See Texas salary details

$10

$22

$39

How much do service writer jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service writer in Texas is $22.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are the most commonly searched types of Service Writer jobs in Texas? The most popular types of Service Writer jobs in Texas are:
What cities in Texas are hiring for Service Writer jobs? Cities in Texas with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in TX? For Service Writer jobs in TX, the most frequently searched job titles are:
Infographic showing various Service Writer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,067 per year, or $22.6 per hour.

$16 - $19/hr

Full-time

Re-posted 10 days ago


Job description


About This Role

We're a one-stop shop for all your bike needs at Bike Mart! Our Service Writers provide exceptional customer service by inspecting bikes, gathering data, and recommending necessary repairs. When time allows, they also perform simple repairs on the spot.


What You'll Do

Welcome customers to our service department and establish a rapport with them.

Conduct a thorough multi-point inspection of each bike that comes in for service.

Collect vital information from the customer to ensure we meet their needs.

Accurately enter customer data into our point-of-sale system.

Book appointments for any necessary repairs or maintenance.

Answer phone calls and respond to customer inquiries in a timely manner.

Perform routine maintenance and basic repairs when possible.


Requirements

Service Writers should have the following-

Great communication skills.

Excellent attention to detail.

Ability to think on their feet in a fast-paced environment.

Sales skills.

Working knowledge of bicycles.

Customer service skills.


Benefits
  • A competitive benefits package including store discount and flexible scheduling is available to all associates.