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Service Writer Jobs in California (NOW HIRING)

Service Writer

Applegate, CA

$28.85 - $31.25/hr

Service Writer: * Review all service invoices for correctness (mileage, working times, parts, etc.) * Adjust mileage, times, markups to match each individual customer's needs/wants (George & Rick ...

Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...

Service Writer

Oxnard, CA · On-site

$16.50 - $20/hr

We are looking for a Service Writer to support our in-house mechanic shop and keep our fleet running smoothly. This role is critical in coordinating repairs, tracking maintenance, and ensuring our ...

Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...

Automotive Service Writer / Advisor Location: L odi CA Job Type: Full-time Pay Range: [$17 - $30 per hour, depending on experience] Job Overview We are looking for a customer-oriented Service Writer ...

Service Writer

Madera, CA · On-site

$16.90/hr

The Service Writer/Advisor serves as the primary liaison between customers and the service department. This role is responsible for greeting customers, understanding their vehicle concerns ...

Service Writer

Livermore, CA · On-site

$30 - $35/hr

We are seeking a motivated and customer-focused Service Writer to join our team. In this role, you will be responsible for delivering exceptional service to customers both in person and over the ...

Description The Service Writer serves as the primary point of contact for customers seeking service and repair of their campers. This position coordinates the service process from appointment ...

Description The Service Writer serves as the primary point of contact for customers seeking service and repair of their campers. This position coordinates the service process from appointment ...

Description East Bay Motorsports is looking for an experienced and customer-focused Service Writer to join our team. You will serve as the main point of contact between customers and technicians ...

Job Type Full-time Description East Bay Motorsports is looking for an experienced and customer-focused Service Writer to join our team. You will serve as the main point of contact between customers ...

The hours for Auto Body Service Writer Trainees are 7:30 am to 5:30 pm Monday through Friday with a 30 minute lunch. Position is hourly plus overtime, PLUS commission after training. After training ...

Service Writer

Stockton, CA

$29.25 - $33.75/hr

Prepares and maintains detailed records of service activities. * Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize ...

Service Writer

Fontana, CA · On-site

$23 - $30/hr

The Service Writer communicates estimates, scheduling and work details to customers. This requires a firm mechanical understanding of trucks and trailers. The ability to communicate the work ...

The hours for Auto Body Service Writer Trainees are 7:30 am to 5:30 pm Monday through Friday with a 30 minute lunch. Position is hourly plus overtime, PLUS commission after training. After training ...

Job Requirements • Minimum of (2) years of experience as a service advisor/writer. • Proven record of achieving exceptional customer satisfaction. • A high degree of ownership and ...

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

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Service Writer information

See California salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for service writer in California is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
What are the most commonly searched types of Service Writer jobs in California? The most popular types of Service Writer jobs in California are:
What job categories do people searching Service Writer jobs in California look for? The top searched job categories for Service Writer jobs in California are:
What cities in California are hiring for Service Writer jobs? Cities in California with the most Service Writer job openings:
What are popular job titles related to Service Writer jobs in CA? For Service Writer jobs in CA, the most frequently searched job titles are:
Infographic showing various Service Writer job openings in California as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,858 per year, or $24 per hour.

Service Writer

G&T Truck Repair

Applegate, CA

$28.85 - $31.25/hr

Full-time

Retirement, PTO

Posted 16 days ago


Job description

Service Writer:

  • Review all service invoices for correctness (mileage, working times, parts, etc.)
  • Adjust mileage, times, markups to match each individual customer’s needs/wants (George & Rick will train this person on each customer and what is needed here)
  • Process and input key account information into Fullbay+QuickBooks
  • Identify and execute areas to improve current invoicing procedures
  • Interface with Cash Management team to ensure timely payment and collections for all accounts
  • Collaborate with other service writers, parts department, technicians to schedule jobs, order parts and onboard/organize customers
  • Qualities:
  • Work well in a team environment
  • Fast-paced
  • Think on their feet
  • Organized
  • Focused, not easily distracted
  • Strong attention to detail

Benefits:

  • 401(k)
  • Paid time off
  • Retirement plan

Work Location: In person

You should be proficient in:

  • Service Advisor/Writer
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