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Service Writer Jobs in California (NOW HIRING)

The hours for Auto Body Service Writer Trainees are 7:30 am to 5:30 pm Monday through Friday with a 30 minute lunch. Position is hourly plus overtime, PLUS commission after training. After training ...

Service Writer

Modesto, CA · On-site

$71K - $76K/yr

The Service Writer is responsible for driving service revenue, customer satisfaction, technician productivity, and efficient shop operations. This position serves as the primary liaison between ...

Service Writer

Sacramento, CA · On-site

$71K - $76K/yr

The Service Writer is responsible for driving service revenue, customer satisfaction, technician productivity, and efficient shop operations. This position serves as the primary liaison between ...

The Service Writer is responsible for driving service revenue, customer satisfaction, technician productivity, and efficient shop operations. This position serves as the primary liaison between ...

The Service Writer is responsible for driving service revenue, customer satisfaction, technician productivity, and efficient shop operations. This position serves as the primary liaison between ...

Ability to write service reports. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to add ...

Ability to write service reports. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to add ...

Service Writer

Stockton, CA · On-site

$29.25 - $33.75/hr

Prepares and maintains detailed records of service activities. * Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize ...

Service Writer

Stockton, CA

$29.25 - $33.75/hr

Prepares and maintains detailed records of service activities. * Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize ...

Service Writer

Stockton, CA · On-site

$29.25 - $33.75/hr

Prepares and maintains detailed records of service activities. * Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize ...

Ability to write service reports. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to add ...

Ability to write service reports. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to add ...

... service writer or service advisor is required. Experience as an automotive service manager is preferred Deep understanding of automotive technology, automotive service technician job duties, and ...

Job Requirements • Minimum of (2) years of experience as a service advisor/writer. • Proven record of achieving exceptional customer satisfaction. • A high degree of ownership and ...

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

Showing results 21-40

Service Writer information

See California salary details

$11

$23

$41

How much do service writer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writer in California is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What are the most commonly searched types of Service Writer jobs in California?

The most popular types of Service Writer jobs in California are:

What job categories do people searching Service Writer jobs in California look for?

The top searched job categories for Service Writer jobs in California are:

What cities in California are hiring for Service Writer jobs?

Cities in California with the most Service Writer job openings:

What are popular job titles related to Service Writer jobs in CA?

For Service Writer jobs in CA, the most frequently searched job titles are:

Infographic showing various Service Writer job openings in California as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 100% In-person job distribution, with an average salary of $49,858 per year, or $24 per hour.

Service Writer Trainee

G&C Auto Body

Sacramento, CA • On-site

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago


Job description

G & C Auto Body has been in operation since 1972 with a strong commitment to excellence and world class customer service.
Our Core Values:
We have a relentless focus on results
We have an unmatched work ethic
We embrace transparency
We continuously evolve
Go to http://gandcautobody.com/ to learn more about the company and values that make us one of the best.
  • Do you enjoy problem solving and multitasking?
  • Are you an independent, proactive self starter?
  • Do you have in depth customer service experience?

Then apply now for our Auto Body Estimator / Service Writer Trainee position!
The hours for Auto Body Service Writer Trainees are 7:30 am to 5:30 pm Monday through Friday with a 30 minute lunch.
Position is hourly plus overtime, PLUS commission after training. After training you have the potential to make 70-110k/year.
Benefits of the Auto Body Service Writer Trainee position:
  • Pay: $65,000/year (The Service Writer Trainee position has a pay scale that consists of the following elements and ranges. Wages include base hourly compensation of between 24 and 31 dollars.)
  • 401(k) Plan with Company Matching
  • Health/Dental/Vision - Plus COPAY Visa!
  • Paid holidays and paid time off (PTO). PTO starts accruing on first day
  • Company paid Basic Life & AD&D Insurance
  • Voluntary benefits include: accident insurance, critical illness insurance, hospital indemnity insurance and pet benefits and insurance.
  • Also including commuter benefits, global emergency assistant services and employee assistance program (EAP)
Auto Body Service Writer Trainees will learn how to:
  • Assess damaged vehicles and map the damages
  • Input written estimates into our computer systems
  • Work with various insurance companies/requirements
  • Order parts necessary for vehicle repairs
  • Follow vehicles through their entire collision repair process.

Auto Body Service Writer Trainee Requirements:
  • Excellent customer service/sales background
  • Ability to multitask, and manage several jobs at once
  • Attention to detail and accurate
  • Quick learner with a positive can do attitude!
  • Ability to pass a background check and receive approval from our insurance partners

To Apply now: Submit your resume!
Must have a valid driver's license and you will be required to pass a drug screen prior to hire.
Thank you for your interest in our company, we look forward to speaking with you soon!