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Customer Service Officer Jobs (NOW HIRING)

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Customer Service Officer Industry: Manufacturing Location (City, State): Apex, NC Assignment Type: Direct Hire Pay: $65,000-$70,000 annually (flexibility up to $75,000 for highly qualified candidates ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Customer Service Officer Industry: Manufacturing Location: Apex, NC Assignment Type: Direct Hire Pay: $65000 - $70000 / Year (flexibility up to $75,000 for highly qualified candidates) Work Schedule:

Hope Bank

Service Officer

Waipahu, HI · On-site

$22 - $26/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Bank of Hope

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Hope Bank

Service Officer

Irvine, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Hope Bank

Service Officer

Los Angeles, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Bank of Hope

Service Officer

Irvine, CA · On-site

$24 - $30.50/hr

The Branch Service Officer is responsible for ensuring the efficient day-to-day operations of the ... Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ...

Chilton Trust Company

Client Service Officer

Stamford, CT · On-site

$17.50 - $19.50/hr

The Service Officer will work directly with Chilton Client and Wealth Advisors to deliver ... CRM tool with updated client data, pipeline, marketing, reminders/notifications, and client ...

Chilton Trust Company

Client Service Officer

Manhattan, NY · On-site

$18.25 - $20/hr

The Service Officer will work directly with Chilton Client and Wealth Advisors to deliver ... CRM tool with updated client data, pipeline, marketing, reminders/notifications, and client ...

Bank of Hope

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

Hope Bank

Service Officer

Torrance, CA · On-site

$24 - $30.50/hr

Customer Service & Problem Resolution: * Deliver an exceptional customer experience by assisting ... Collaborate with the Branch Manager, Operations Manager and Premier Banking Officer to support ...

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Customer Service Officer information

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How much do customer service officer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service officer in the United States is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $17.55 per hour, depending on experience, location, and employer.

What is a customer service officer?

A customer service officer is responsible for being the point of contact between a company and its customers. In this career, you specialize in handling problems related to customer and product support issues. You typically work with people in a call center setting, although you can also help customers face to face. Your job duties include receiving customer phone calls, acting as the representative of the company to the customer, and making sure the needs of the customer are being met.

What are the key skills and qualifications needed to thrive as a customer service officer?

To thrive as a Customer Service Officer, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific industry certifications are typically required. Strong interpersonal skills, patience, and the ability to remain calm under pressure set outstanding professionals apart in this role. These skills and qualities are crucial for resolving customer issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges faced by customer service officers, and how can they effectively manage them?

Customer Service Officers often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues promptly. Effective management involves staying patient, using active listening skills, and following established conflict resolution techniques. Additionally, leveraging team support and regularly updating knowledge of company products and policies can help Customer Service Officers navigate these challenges more successfully.

What is the difference between Customer Service Officer vs Customer Support Specialist?

AspectCustomer Service OfficerCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceSimilar credentials; certifications in customer support or communication are a plus
Work EnvironmentCall centers, retail, banking, hospitalityCall centers, technical support, online chat, email support
Employer & IndustryRetail, banking, telecom, hospitalityIT, tech companies, e-commerce, telecom
Search & Comparison IntentCustomer Service Officer vs Customer Support Specialist

Both roles focus on assisting customers, but Customer Service Officers often handle general inquiries in retail or banking, while Customer Support Specialists typically provide technical or product-specific support, especially in tech industries. The roles overlap in credentials and work environments, but their specific functions and industries differ slightly.

Is customer service a stressful job?

Customer Service Officers often work in fast-paced environments that require handling difficult or upset customers, which can be stressful. The job involves strong communication skills, patience, and problem-solving, and stress levels can vary depending on workload and support systems in place.
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Customer Service Officer jobs near you
Infographic showing various Customer Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,880 per year, or $20.1 per hour.

Customer Service Officer

Alphabe Insight Inc

Minneapolis, MN • On-site

$47K - $52K/yr

Full-time

Re-posted 23 days ago

Job description

Company Description
Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact.
Job Description
We are seeking a highly motivated and detail-oriented Customer Service Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally.
Responsibilities:
  • Respond to client inquiries via phone, email, and other communication channels.
  • Provide accurate information about services, policies, and procedures.
  • Resolve client issues in a professional and timely manner.
  • Maintain records of client interactions and transactions.
  • Collaborate with internal teams to ensure consistent and high-quality service.
  • Identify opportunities to improve processes and enhance customer satisfaction.

Qualifications
  • Strong communication and interpersonal skills.
  • Excellent problem-solving and organizational abilities.
  • Professional demeanor with attention to detail.
  • Ability to work both independently and collaboratively.
  • Proficiency with office software and basic database systems.

Additional Information
  • Competitive salary: $47,000 - $52,000 per year.
  • Opportunities for professional growth and development.
  • Supportive and collaborative work environment.
  • Skill-building and training opportunities.
  • Full-time employment with standard benefits.

Apply