Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
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Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Utilize shop management software (e.g., Xtime , Dealerware ) to book appointments that optimize technician "stall time" and flow. * Customer Retention: Conduct outbound "warm calls" to follow up on ...
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Quick apply
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Service Advisor
Shelbyville, TN · On-site
$45K - $75K/yr
Knowledge of XTime Operating System Preferred * Must Have a Valid Driver's License Pay Range: $45,000 - $75,000 per Year (Pay is 100% Commission with Weekly Draw)
Xtime information
See Tennessee salary details
$8.98 - $13.83
16% of jobs
$15.31 is the 25th percentile. Wages below this are outliers.
$13.83 - $18.68
29% of jobs
The median wage is $19.90 / hr.
$18.68 - $23.54
19% of jobs
$27.84 is the 75th percentile. Wages above this are outliers.
$23.54 - $28.39
12% of jobs
$28.39 - $33.24
8% of jobs
$33.24 - $38.09
5% of jobs
$38.09 - $42.95
4% of jobs
$42.95 - $47.80
2% of jobs
$47.80 - $52.65
2% of jobs
$52.65 - $57.50
1% of jobs
$57.50 - $62.36
1% of jobs
$8
$26
$62
How much do xtime jobs pay per hour?
What are the key skills and qualifications needed to thrive as an Xtime specialist, and why are they important?
How does an Xtime specialist typically collaborate with service advisors and technicians in a dealership environment?
What is an Xtime?
What is the difference between Xtime vs Automotive Service Advisor?
| Aspect | Xtime | Automotive Service Advisor |
|---|---|---|
| Primary Role | Software platform for appointment scheduling and customer communication | Customer-facing role managing vehicle repairs and service appointments |
| Required Skills | Technical knowledge of software, customer service, scheduling | Customer service, automotive knowledge, communication skills |
| Work Environment | Office or dealership environment using software tools | Dealerships, repair shops, customer service counters |
| Certifications | None typically required | Automotive service certifications may be preferred |
While Xtime is a software platform used by automotive service centers to streamline scheduling and communication, an Automotive Service Advisor is a customer-facing professional who manages vehicle repairs and communicates with customers. Both roles are integral to the automotive service industry but serve different functions—one is technical/software-based, and the other is customer service-oriented.

Lincoln of Memphis Business Development Coordinator (BDC)
Memphis, TN • On-site
Full-time
Medical, Dental, Vision, Retirement
Re-posted 4 days ago
Job description
We are seeking a high-energy, organized, and communication-focused Service Business Development Coordinator to join our team. As the primary point of contact for our customers before they reach the service drive, you are the "voice of the dealership." Your mission is to maximize shop productivity by managing inbound inquiries, executing outbound retention campaigns, and ensuring every customer receives a seamless, professional scheduling experience.
Communications Management: Act as the central hub for all incoming service inquiries via phone, email, text, and web chat.
Strategic Scheduling: Utilize shop management software (e.g., Xtime, Dealerware) to book appointments that optimize technician "stall time" and flow.
Customer Retention: Conduct outbound "warm calls" to follow up on declined services, overdue maintenance, and manufacturer recalls to keep our clients' vehicles safe and reliable.
Lead Conversion: Transform digital leads and general inquiries into confirmed showroom or service drive arrivals through persistent and polite follow-up.
Data Integrity: Maintain an accurate and clean customer database, ensuring all contact information and vehicle history are up to date.
Service Liaison: Provide basic status updates to customers and coordinate with Service Advisors to ensure a "no-surprise" hand-off when the customer arrives.
Qualifications & Skills
Exceptional Communication: A professional phone presence and the ability to write clear, concise emails and texts.
Multi-Tasking Mastery: Ability to navigate multiple software screens and phone lines simultaneously in a fast-paced environment.
Resilience & Persistence: A positive "inner drive" to meet outbound call volume targets and handle customer objections with grace.
Technical Proficiency: Comfortable learning dealership CRM and DMS systems; prior experience with automotive scheduling software is a significant plus.
Detail Oriented: Precision in data entry to ensure Service Advisors and Technicians have the correct information before the vehicle arrives.
Benefits
Comprehensive Benefits: Including health, dental, vision, and 401(k) options.
Why Join Us?
The BDC is the heartbeat of our service operation. Unlike a traditional call center, you are an integral part of the local team, working directly with management to ensure the dealership’s long-term growth and customer loyalty.