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Internal Service Advisor Jobs in Tennessee (NOW HIRING)

Service Advisor/ASM

Kingsport, TN · On-site

$80K - $120K/yr

... Internal Advancement Opportunities Honda Kingsport , a Hudson Automotive Company, is actively ... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ...

The Cookeville team is currently seeking a Service Advisor to join our team. You will be the first ... other internal departments. * Greets customers in a timely, friendly manner, and obtain all ...

The Cookeville team is currently seeking a Service Advisor to join our team. You will be the first ... other internal departments. * Greets customers in a timely, friendly manner, and obtain all ...

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Internal Service Advisor information

See Tennessee salary details

$10

$23

$41

How much do internal service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for internal service advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is an internal service advisor?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

What are some typical challenges faced by internal service advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What are the key skills and qualifications needed to thrive as an internal service advisor, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

What are popular job titles related to Internal Service Advisor jobs in Tennessee?

For Internal Service Advisor jobs in Tennessee, the most frequently searched job titles are:

Infographic showing various Internal Service Advisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

Greenway Kia Hickory Hollow- Service Advisor

GREENWAY AUTOMOTIVE

Antioch, TN • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Job description

Greenway Kia Hickory Hollow is looking for an experienced and motivated automotive dealership Service Advisor to join our team!
This position has a potential income of $100,000 per year!!!!
The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.
If this sounds like the perfect opportunity for you, then we encourage you to apply now!
RESPONSIBILITIES
  • Greets and consults with customers to interpret their needs and arrange for appropriate service
  • Serves as the primary point of contact for all automotive service and repair matters
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work
  • Sells additional needed services
  • Sets and manages the expectations for service delivery for both the customers and mechanics
  • Continuously updates customers on repair needs and completion times
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Must have availability to work on Saturdays
  • Performs other duties as assigned

QUALIFICATIONS:
  • One year of dealership Service Advisor experience, preferred
  • Must have a proven record of achieving exceptional customer satisfaction
  • Must have a valid driver's license and be in good standing
  • Must exhibit personal and professional integrity
  • Have a desire for a long term career with a growing organization
  • CDK experience; preferred

BENEFITS
  • Progressive and Competitive Pay Plan
  • Strong mentorship program to help you gain the experience you need to progress your career
  • Excellent opportunities for growth and internal promotions
  • Ongoing Training and Education
  • Employee Purchase and Service Discounts
  • Paid Vacation
  • Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • 401(k) Retirement Savings Plan
  • Team-oriented, professional and fun work environment