Sales Consultant
Memphis, TN · On-site
Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs * Executing repairs ...
Sales Consultant
Memphis, TN · On-site
Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs * Executing repairs ...
Lexus Service Advisor information
See Tennessee salary details
$10.91 - $13.67
6% of jobs
$13.67 - $16.42
15% of jobs
$17 is the 25th percentile. Wages below this are outliers.
$16.42 - $19.18
19% of jobs
The median wage is $20.93 / hr.
$19.18 - $21.94
16% of jobs
$21.94 - $24.69
15% of jobs
$25.87 is the 75th percentile. Wages above this are outliers.
$24.69 - $27.45
11% of jobs
$27.45 - $30.21
7% of jobs
$30.21 - $32.96
5% of jobs
$32.96 - $35.72
2% of jobs
$35.72 - $38.48
2% of jobs
$38.48 - $41.24
2% of jobs
$10
$23
$41
How much do lexus service advisor jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for lexus service advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.
What does a Lexus Service Advisor do?
A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.
How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?
A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.
What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?
To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.
What is the difference between Lexus Service Advisor vs Automotive Service Advisor?
| Aspect | Lexus Service Advisor | Automotive Service Advisor |
|---|---|---|
| Credentials | High school diploma, certifications like ASE or manufacturer-specific training | High school diploma, ASE certifications often preferred |
| Work Environment | Luxury dealership, specialized in Lexus vehicles | Various automotive service centers, including independent and dealership shops |
| Employer & Industry Usage | Exclusive to Lexus dealerships | Used across multiple automotive brands and service centers |
| Job Responsibilities | Customer communication, service recommendations, warranty processing | Customer service, repair order management, parts coordination |
Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.
How hard is it to be a Lexus Service Advisor at a dealership?
Being a Lexus Service Advisor involves strong customer service skills, knowledge of automotive repairs, and the ability to manage multiple tasks efficiently. The role can be demanding during busy periods, requiring good communication, organization, and familiarity with dealership management systems. Experience in the automotive industry and relevant certifications can help ease the workload and improve job performance.
What are popular job titles related to Lexus Service Advisor jobs in Tennessee?
For Lexus Service Advisor jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Lexus Service Advisor jobs in Tennessee look for?
The top searched job categories for Lexus Service Advisor jobs in Tennessee are:
Full-time
Re-posted 3 days ago
Job description
Responsibilities:
- Performing work specified on the repair order with efficiency and in accordance with dealership
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
- Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc
- Communicating directly with the Service Advisor so that customers can be informed if any additional service is needed. Providing an estimate of time needed for additional repairs
- Executing repairs under warranty to manufacturer specifications
Job Requirements
- High School diploma
- Must have at least 2 years of experience as an auto technician
- Ability to read and comprehend written instructions and information
- Knowledge in all aspects of automotive repair and maintenance
- A fast learner
- Excellent oral and written communication skills
- Excellent Customer Service Skills
- Team Player
- Must have a valid driver’s license
- Ensures that customer’s cars are kept clean
- To maintain his stall in an orderly and clean manner
Skills/Qualifications
- Ability to identify problems quickly
- Good knowledge of automobiles
- Effective analytical and communication skills
- Good reading, computer, and mathematics skills
- Ability to learn new technology and repair and service procedures and specifications
- Should be able to operate electronic diagnostic equipment