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Dealership Service Advisor Jobs in Tennessee (NOW HIRING)

Car Guys Inc.

Automotive Service Writer

Newport, TN · On-site

$55K - $81K/yr

... service advisor opportunities with dealerships and automotive groups ----- JOB TYPE Full-Time High Pay + Commission + Bonuses ----- ABOUT THE ROLE CarGuys Inc., America's and Canada's #1 Automotive ...

Car Guys

Automotive Service Writer

Newport, TN · On-site

$109K/yr

... service advisor opportunities with dealerships and automotive groups JOB TYPE Full-Time High Pay + Commission + Bonuses ABOUT THE ROLE CarGuys Inc., America's and Canada's #1 Automotive Recruiter ...

Wallace Ford of Kingsport

Service Advisor

Kingsport, TN · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

Wallace Ford of Kingsport

Service Advisor

Kingsport, TN · On-site

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested ... Service Advisor Compensation and Benefits: * Competitive Pay * Flexible Working Hours * Health ...

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All JobsDealership Service Advisor JobsDealership Service Advisor Jobs in Tennessee

Dealership Service Advisor information

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$10

$23

$41

How much do dealership service advisor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for dealership service advisor in Tennessee is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $27.07 per hour, depending on experience, location, and employer.

What is a dealership service advisor?

Dealership Service Advisors are professionals who act as the main point of contact between customers and the service department at an automotive dealership. They help customers understand their vehicle's maintenance and repair needs, schedule service appointments, and relay information between customers and technicians. Service Advisors also prepare cost estimates, explain recommended services, and ensure customers have a positive experience throughout the process. Their role requires excellent communication, technical knowledge, and customer service skills.

What are the key skills and qualifications needed to thrive as a dealership service advisor, and why are they important?

To thrive as a Dealership Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, though additional technical training is beneficial. Familiarity with dealership management systems (DMS), repair order software, and scheduling tools is often required. Strong interpersonal communication, problem-solving, and organizational skills help build customer trust and efficiently manage service workflows. These competencies ensure accurate service recommendations, customer satisfaction, and smooth operations in a fast-paced automotive environment.

What are some common challenges faced by dealership service advisors, and how can they be overcome?

Dealership Service Advisors often face challenges such as managing high customer expectations, coordinating between technicians and customers, and handling a fast-paced work environment. Clear communication, strong organizational skills, and staying updated on repair processes help advisors provide excellent customer service while maintaining workflow efficiency. Building rapport with customers and collaborating closely with the service team are essential for resolving issues quickly and ensuring customer satisfaction.

What is the difference between Dealership Service Advisor vs Automotive Service Writer?

AspectDealership Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE often preferredHigh school diploma; certifications like ASE often preferred
Work EnvironmentDealership service department, interacting directly with customers and techniciansDealership service department, focusing on customer communication and documentation
Employer & IndustryAutomotive dealerships, service centersAutomotive dealerships, service centers
Common Search & ComparisonYesYes

Both Dealership Service Advisors and Automotive Service Writers work in dealership service departments, requiring similar credentials and working closely with customers and technicians. The main difference lies in terminology; 'Service Advisor' is more common in North America, while 'Service Writer' may be used interchangeably. Both roles focus on communicating vehicle issues, estimating repairs, and ensuring customer satisfaction.

How do dealership service advisors get paid?

Dealership service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for meeting performance targets and often work in a customer service environment that values communication and technical knowledge.

How hard is it to be a dealership service advisor?

Being a dealership service advisor involves strong communication skills, technical knowledge of vehicles, and the ability to manage customer interactions. The role can be demanding due to the need to handle multiple customers and prioritize repairs, but it typically requires relevant experience, certifications, and familiarity with dealership management systems. Success depends on interpersonal skills and understanding of automotive service processes.

What does a dealership service advisor do at a dealership?

A dealership service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, prepare repair estimates, communicate repair progress, and ensure customer satisfaction while coordinating with technicians to facilitate repairs and maintenance.

What are popular job titles related to Dealership Service Advisor jobs in Tennessee?

For Dealership Service Advisor jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Dealership Service Advisor jobs in Tennessee look for?

The top searched job categories for Dealership Service Advisor jobs in Tennessee are:

What cities in Tennessee are hiring for Dealership Service Advisor jobs?

Cities in Tennessee with the most Dealership Service Advisor job openings:

Dealership Service Advisor jobs near you
Infographic showing various Dealership Service Advisor job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,958 per year, or $23.5 per hour.

66908 Automotive Service Advisor/Writer

Gary Matthews Motors

Clarksville, TN • On-site

Other

Medical, Retirement, PTO

Re-posted 13 days ago

Job description

Gary Matthews Motors has an opportunity for a Service Advisor to join our team! Excellent Opportunity and Pay! Apply today! What we offer: Competitive wages Ongoing extensive factory product training Room for advancement Health insurance Paid time off 401k What you’ll do: The Service Advisor | Service Writer is responsible for building strong customer relationships and selling the technicians’ time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.  Job Responsibilities: Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience by providing the highest level of customer service Know the product well enough to answer characteristic and operational questions regarding the customers’ vehicle What we are looking for: Prior automotive dealership Service Advisor experience highly preferred  Chrysler experience a huge plus  Client facing customer service or sales experience required  Must have computer proficiency  Valid driver's license  Start your career as a Service Advisor for Chrysler today.  Apply Now!

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