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Lexus Service Advisor Jobs in Wisconsin (NOW HIRING)

Lexus of Milwaukee

Service Drive Support

Milwaukee, WI · On-site

Located at Napleton's Lexus of Milwaukee, the Support Associate is responsible for greeting and assisting customers, performing walk arounds, and assisting service advisors. Take advantage of this ...

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Lexus Service Advisor information

See Wisconsin salary details

$12

$26

$45

How much do lexus service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for lexus service advisor in Wisconsin is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.10 per hour, depending on experience, location, and employer.

What does a Lexus Service Advisor do?

A Lexus Service Advisor acts as the main point of contact between customers and the service department at a Lexus dealership. They are responsible for understanding the customer's vehicle concerns, explaining recommended maintenance or repairs, and coordinating service appointments. Service Advisors also provide estimates, keep customers informed about their vehicle’s status, and ensure a high level of customer satisfaction throughout the service process.

How does a Lexus Service Advisor typically collaborate with technicians and customers during the repair process?

A Lexus Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and transparent repair process. They begin by discussing vehicle concerns with customers, then relay this information to technicians for accurate diagnostics. Throughout the repair, the advisor provides updates to customers, explains recommended services, and helps prioritize repairs based on urgency and budget. This role requires strong communication and organizational skills to balance customer satisfaction with efficient workflow in the service department.

What are the key skills and qualifications needed to thrive as a Lexus Service Advisor, and why are they important?

To thrive as a Lexus Service Advisor, you need strong automotive knowledge, customer service skills, and typically a high school diploma or higher with relevant experience in the automotive industry. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific tools like Lexus' service platforms is often required. Exceptional communication, problem-solving, and organizational abilities help advisors build trust and efficiently manage customer concerns. These skills ensure high customer satisfaction, accurate service recommendations, and effective workflow in a dealership environment.

What is the difference between Lexus Service Advisor vs Automotive Service Advisor?

AspectLexus Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, certifications like ASE or manufacturer-specific trainingHigh school diploma, ASE certifications often preferred
Work EnvironmentLuxury dealership, specialized in Lexus vehiclesVarious automotive service centers, including independent and dealership shops
Employer & Industry UsageExclusive to Lexus dealershipsUsed across multiple automotive brands and service centers
Job ResponsibilitiesCustomer communication, service recommendations, warranty processingCustomer service, repair order management, parts coordination

Both roles involve customer interaction and service coordination, but Lexus Service Advisors focus specifically on Lexus vehicles within luxury dealerships, often requiring specialized training. Automotive Service Advisors work across various brands and environments, with broader industry application.

How hard is it to be a Lexus Service Advisor at a dealership?

Being a Lexus Service Advisor involves strong customer service skills, knowledge of automotive repairs, and the ability to manage multiple tasks efficiently. The role can be demanding during busy periods, requiring good communication, organization, and familiarity with dealership management systems. Experience in the automotive industry and relevant certifications can help ease the workload and improve job performance.

What are popular job titles related to Lexus Service Advisor jobs in Wisconsin?

For Lexus Service Advisor jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Lexus Service Advisor jobs in Wisconsin look for?

The top searched job categories for Lexus Service Advisor jobs in Wisconsin are:

Lexus Service Advisor jobs near you
Infographic showing various Lexus Service Advisor job openings in Wisconsin as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,446 per year, or $26.2 per hour.

Automotive Service Technician

Brookfield, WI • On-site

Lexus Of Brookfield
11 - 50 employees
Learn more about Lexus Of Brookfieldexternal

$30 - $45/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Service Technician. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Lexus of Milwaukee the Automotive Service Technician will be responsible for vehicle repair and maintenance as assigned in accordance with dealer and factory standards.  This position will build Customer loyalty by developing trust and ensuring confidence in Napleton through effectively diagnosing vehicles.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Top of market wages $30.00-$45.00+ based on experience
  • Top flat rate hours on customer and internal work
  • Fair work distribution
  • Organized special tools for higher production efficiency.
  • Options for multiple lifts
  • Flexible work shifts available
  • Weekend options 
  • Tool reimbursement/Tool Allowances
  • Paid Training, Paid Manufacturer Certifications, Cross Training & Career Advancement
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Discounts on products, services, and vehicles 
  • Family Owned and Operated – 90+ years in business! 

Job Responsibilities:

  • Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
  • Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
  • Diagnosing the cause of any malfunction and perform repair.
  • Adequately explains technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers
  • Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate
  • Keeps store management aware of mechanical repair problems as they occur
  • Maintains an organized work area 

Job Requirements:

  • Automotive Service Technician experience- all OEM's welcome
  • ASE, Lexus or Toyota certification desirable 
  • Excellent customer service
  • Strong communication skills
  • Valid Driver’s License 
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Automotive Technician, Certified Technician, ASE Certified Technician, Lexus Technician, Lexus Certified Technician, Automotive Service Technician, Master Technician, Skilled Technician, Expert Technician, Toyota Technician

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