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Service Advisor Dispatcher Jobs in Wisconsin (NOW HIRING)

Gage Marine Corporation

Service Advisor

Delavan, WI · On-site

$23/hr

Gage Marine of Delavan, WI is looking to hire a full-time Service Advisor to join our office team ... Dispatching tickets to appropriate techs * Creating and updating work orders with proper ...

Gage Marine Corporation

Service Advisor

Delavan, WI

$23/hr

A DAY IN THE LIFE OF AN ADVISOR As a Service Advisor, you are the main point of contact for our ... Dispatching tickets to appropriate techs * Creating and updating work orders with proper ...

Gage Marine

Service Advisor

Delavan, WI · On-site

$23/hr

A DAY IN THE LIFE OF AN ADVISOR As a Service Advisor and Valet Administrator, you are the main ... Dispatching tickets to appropriate techs * Creating and updating work orders with proper ...

Fuel Powersports

Service Advisor

West Bend, WI · On-site

$45K - $60K/yr

Position Summary We're looking for a customer-focused Service Advisor to be the primary point of ... Schedule service work appropriately; dispatch repair orders to technicians and track job status ...

Lake Ford

Automotive Service Advisor

Milwaukee, WI

Lake Chevrolet & Lake Ford are looking to hire a Service Advisor! Great Pay! - NO WEEKENDS - NO ... a Repair Order and dispatching the vehicle to the proper technician. You and your team of ...

Lake Ford

Automotive Service Advisor

Milwaukee, WI · On-site

Lake Chevrolet & Lake Ford are looking to hire a Service Advisor! Great Pay! - NO WEEKENDS - NO ... a Repair Order and dispatching the vehicle to the proper technician. You and your team of ...

Lake Ford

Automotive Service Advisor

Milwaukee, WI

Lake Chevrolet & Lake Ford are looking to hire a Service Advisor! Great Pay! - NO WEEKENDS - NO ... a Repair Order and dispatching the vehicle to the proper technician. You and your team of ...

Kettle Marine

BOAT SERVICE ADVISOR

Jackson, WI · On-site

SERVICE ADVISOR: Boat Marine Dealer At Kettle Marine our Service Advisor is often the first point ... Dispatching tickets to appropriate techs. * Creating and updating work orders with proper ...

Kettle Marine

BOAT SERVICE ADVISOR

Jackson, WI · On-site

SERVICE ADVISOR: Boat Marine Dealer At Kettle Marine our Service Advisor is often the first point ... Dispatching tickets to appropriate techs. * Creating and updating work orders with proper ...

Kettle Marine

BOAT SERVICE ADVISOR

Jackson, WI

SERVICE ADVISOR: Boat Marine Dealer At Kettle Marine our Service Advisor is often the first point ... Dispatching tickets to appropriate techs. * Creating and updating work orders with proper ...

Kettle Marine

BOAT SERVICE ADVISOR

Jackson, WI · On-site

SERVICE ADVISOR: Boat Marine Dealer At Kettle Marine our Service Advisor is often the first point ... Dispatching tickets to appropriate techs. * Creating and updating work orders with proper ...

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All JobsService Advisor Dispatcher JobsService Advisor Dispatcher Jobs in Wisconsin

Service Advisor Dispatcher information

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

What is a service advisor dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

Is it hard to get hired as a service advisor dispatcher?

Getting hired as a service advisor dispatcher typically requires good communication skills, knowledge of automotive or service industry operations, and sometimes prior experience in customer service or dispatch roles. Employers often look for familiarity with scheduling software and the ability to handle multiple tasks efficiently, but the difficulty varies depending on the region and the job market demand.

What are the key skills and qualifications needed to thrive as a service advisor dispatcher?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

How does a service advisor dispatcher balance customer communication with coordinating repair schedules?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.
What are popular job titles related to Service Advisor Dispatcher jobs in Wisconsin? For Service Advisor Dispatcher jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Service Advisor Dispatcher jobs in Wisconsin look for? The top searched job categories for Service Advisor Dispatcher jobs in Wisconsin are:
What cities in Wisconsin are hiring for Service Advisor Dispatcher jobs? Cities in Wisconsin with the most Service Advisor Dispatcher job openings:
Service Advisor Dispatcher jobs near you
Infographic showing various Service Advisor Dispatcher job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Service Advisor/Service Writer

PleasureLand RV Center

West Salem, WI

$60K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago

Job description

Description

Service Advisor / Service Writer

West Salem, WI


Job Type 

Full-time


Pay Range 

$60,000-$100,000 per year, based on experience and performance


PleasureLand RV Center is hiring a full-time Service Advisor / Service Writer. This is a great opportunity for someone who is organized, customer-focused, and motivated to help keep a busy service department running smoothly.


This is not a technician position. You do not need to be an RV expert to apply. We are looking for someone who communicates well, follows through, stays organized, and is willing to learn our service process.


This role is a great fit for candidates with experience in automotive service, powersports, marine service, equipment rental, dispatching, scheduling, warranty, customer service, or dealership operations.


As an RV Service Advisor, you will be the main point of contact between our guests, technicians, parts, warranty, and management teams. You will help customers through the service process from the first conversation through final pickup, making sure repairs are documented accurately, updates are communicated clearly, and each guest receives a professional service experience.For over 55 years, PleasureLand RV has remained a family-owned company built on customer service, integrity, and continued growth. As our company continues to evolve, the Service Advisor role is essential to protecting the trust our guests place in us and helping deliver the Best in the Midwest service experience.


What You'll Do

In this role, you will help manage the guest service experience from start to finish. Responsibilities include:

  • Greet guests professionally and provide a positive service experience
  • Listen to customer concerns and accurately document repair needs
  • Create, review, and maintain complete repair orders
  • Schedule service work based on shop capacity, customer needs, parts availability, and department priorities
  • Communicate with guests regarding repair status, estimates, approvals, delays, completion, and pickup expectations
  • Coordinate with technicians, parts, warranty, and management to keep repairs moving forward
  • Ensure proper documentation, coding, approvals, and notes are completed before repair orders are closed
  • Notify customers when work is complete and coordinate timely pickup
  • Collect payment at the time of pickup unless prior arrangements have been approved
  • Maintain accurate Work in Progress information and support department deadlines

What We're Looking For

A strong candidate will be:

  • Professional, dependable, organized and detail-oriented with strong follow-through
  • Comfortable communicating with customers, technicians, and team members
  • Able to manage multiple priorities in a fast-paced environment
  • Calm and professional during difficult customer situations
  • Comfortable using computers and learning service systems
  • Willing to learn RV systems, warranty processes, and company procedures

Helpful Experience, But Not Required

Experience in any of the following is a plus:

  • Service advising or parts and service department operations
  • Customer service, sales, scheduling, dispatching, or administrative support
  • RV, automotive, marine, powersports, equipment, or dealership service
  • Warranty processing or repair order documentation
  • Microsoft Word, Excel, or service management systems

Why Join PleasureLand RV?

We offer:

  • $60,000-$100,000 per year, based on experience and performance
  • Medical, dental, vision, life, and disability benefits
  • Paid time off and paid holidays
  • 401(k) with company match and profit sharing
  • Employee discounts
  • Ongoing training
  • Growth opportunities
  • A supportive, team-focused work environment

Apply Today

If you are professional, organized, customer-focused, and motivated to make an impact, we would like to meet you. Apply today and help PleasureLand RV continue to be the Best in the Midwest.


PleasureLand RV is proud to be an equal opportunity employer.  

Apply