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Service Advisor Dispatcher Jobs (NOW HIRING)

SERVICE ADVISOR

Clifton Park, NY ยท On-site

$60K - $65K/yr

RV or dealership experience is preferred, but candidates with automotive service advising, dispatch, or customer service backgrounds are encouraged to apply. Responsibilities: * Serve as the primary ...

RV or dealership experience is preferred, but candidates with automotive service advising, dispatch, or customer service backgrounds are encouraged to apply. Responsibilities: * Serve as the primary ...

SERVICE ADVISOR

Clifton Park, NY ยท On-site

$60K - $65K/yr

RV or dealership experience is preferred, but candidates with automotive service advising, dispatch, or customer service backgrounds are encouraged to apply. Responsibilities: * Serve as the primary ...

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $90K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $90K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $90K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $90K/yr

The Ed Napleton Automotive Group is looking for our next Service Advisor/Dispatcher. Located at Napleton's Valley Hyundai, the Service Advisor is a critical role, working as a liaison to our ...

Communication with service advisor/dispatcher immediately on repair, updates, and/or delays. * Documentation of all work performed and recommended on the repair order. * Supervisory work of any ...

Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...

Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...

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Service Advisor Dispatcher information

See salary details

$12

$21

$30

How much do service advisor dispatcher jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service advisor dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

What is a Service Advisor Dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

What are the key skills and qualifications needed to thrive as a Service Advisor Dispatcher, and why are they important?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

How does a Service Advisor Dispatcher typically balance customer communication with coordinating repair schedules in a busy service center?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.
More about Service Advisor Dispatcher jobs
What cities are hiring for Service Advisor Dispatcher jobs? Cities with the most Service Advisor Dispatcher job openings:
What states have the most Service Advisor Dispatcher jobs? States with the most job openings for Service Advisor Dispatcher jobs include:
Infographic showing various Service Advisor Dispatcher job openings in the United States as of May 2026, with employment types broken down into 67% Full Time, and 33% Nights. Highlights an 100% In-person job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Service Advisor/Dispatcher

VIP Truck Center, LLC

Livonia, MI โ€ข On-site

Full-time

Posted 7 days ago


Job description

Company Description

VIP Truck Center stocks new and used Ford and Volvo commercial trucks, parts, and accessories. We service all makes of trucks.ย 
Our Sales Department offers new and used trucks, financing programs customized to fit customer needs, and trade-ins.ย 
Our Parts Department is stocked with genuine Ford and Volvo truck parts.ย 
Our Service Department features state-of-the-art diagnostic and repair equipment. Our skilled factory-trained and certified technicians deliver efficient, quality truck service.ย 

Job Description
  • Advise customers on necessary service for routine maintenance and update them on progress of repairs to their vehicle.
  • Help identify problems by interviewing customer, completing visual inspection, write up the customers complaints with great detail to relay to the technician ย ย ย ย ย ย ย ย ย 
  • Schedule appointments using service and vehicle data
  • Schedule shop work based on technician skills and availability to maximize productivity
  • Open and close repair orders
  • Process warranty claims in a timely manner
  • Maintain open communication with all internal team members
Qualifications
  • Must be customer service oriented.
  • Commercial Driver's License is a plus.
  • Must have a willingness to work in a team oriented environment.
Additional Information


Send resume toย [emailย protected]

All your information will be kept confidential according to EEO guidelines.


EOE