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Service Advisor Dispatcher Jobs (NOW HIRING)

Acura of Avon

Automotive Service Dispatcher

Canton, CT

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...

Acura of Avon

Automotive Service Dispatcher

Canton, CT · On-site

$19.25 - $25.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...

Nextran Truck Centers

Mobile Technician

Miami, FL

Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...

Nextran Truck Centers

Mobile Technician

Miami, FL · On-site

Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...

Mills Automotive Group

Automotive Service Dispatcher

Baxter, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Shop Dispatcher plays a vital role in delivering exceptional customer service by ensuring ... This position works closely with service advisors, technicians, parts team members, and management ...

Bergeys Trucks Inc

Diesel Technician

Souderton, PA

$18 - $38/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergeys Trucks Inc

Diesel Technician

Wrightsville, PA

$18 - $40/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergeys Trucks Inc

Diesel Technician

New Castle, DE

$18 - $40/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergeys GMC Inc

Diesel Technician

Carlisle, PA

$24 - $38/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Nextran Truck Centers

Body Shop Technician

Fultondale, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communication with service advisor/dispatcher immediately on repair, updates, and/or delays. * Documentation of all work performed and recommended on the repair order. * Supervisory work of any ...

Bergey's

Diesel Technician

Delmar, MD · On-site

$18 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergeys Trucks Inc

Diesel Technician

Reading, PA · On-site

$18 - $38/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergey's

Diesel Technician

Reading, PA · On-site

$18 - $38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Mission Chevrolet

Service Courier/Dispatcher

El Paso, TX

$15 - $20/hr

Automotive Service Dispatcher - Essential Duties * Implements and maintains an effective dispatch ... Maintains timely and professional contact with service advisors, techs and management. * Maintains ...

Mission Chevrolet

Service Courier/Dispatcher

El Paso, TX

$15 - $20/hr

Automotive Service Dispatcher - Essential Duties * Implements and maintains an effective dispatch ... Maintains timely and professional contact with service advisors, techs and management. * Maintains ...

Mission Chevrolet

Service Courier/Dispatcher

El Paso, TX · On-site

$15 - $20/hr

Automotive Service Dispatcher - Essential Duties * Implements and maintains an effective dispatch ... Maintains timely and professional contact with service advisors, techs and management. * Maintains ...

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Showing results 21-40

All JobsService Advisor Dispatcher Jobs

Service Advisor Dispatcher information

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How much do service advisor dispatcher jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service advisor dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

What is a service advisor dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

Is it hard to get hired as a service advisor dispatcher?

Getting hired as a service advisor dispatcher typically requires good communication skills, knowledge of automotive or service industry operations, and sometimes prior experience in customer service or dispatch roles. Employers often look for familiarity with scheduling software and the ability to handle multiple tasks efficiently, but the difficulty varies depending on the region and the job market demand.

What are the key skills and qualifications needed to thrive as a service advisor dispatcher?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

How does a service advisor dispatcher balance customer communication with coordinating repair schedules?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.
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Service Advisor Dispatcher jobs near you
Infographic showing various Service Advisor Dispatcher job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Automotive Service Dispatcher

Acura of Avon

Canton, CT

$19.25 - $25.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted yesterday

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Assign repair orders to technicians based on skill level, experience, certifications, and current workload
  • Monitor technician productivity and maintain a balanced workflow
  • Prioritize customer waiters, appointments, warranty repairs, and emergency repairs
  • Coordinate with Service Advisors regarding repair status and estimated completion times
  • Monitor shop capacity and adjust work assignments as needed
  •  Ensure repair orders are dispatched accurately and efficiently
  • Track technician hours, efficiency, productivity
  • Work with the parts department to minimize delays caused by unavailable parts
  • Maintain communication between technicians, advisors, and management
  • Review repair orders for completeness before dispatching
  • Maintain a clean, organized, and safe work environment
  • Follow dealership policies and manufacturer guidelines

QUALIFICATIONS:

  • High school diploma or GED required
  • Previous automotive dealership service experience preferred
  • Experience as a Service Dispatcher, Shop Foreman, Service Advisor, or Technician is highly desirable
  • Strong understanding of automotive repair processes
  • Knowledge of warranty and customer pay repair procedures
  • Strong communication and interpersonal abilities
  • Ability to work effectively in a fast-paced environment
  • Basic computer proficiency and experience with dealer management systems 

BENEFITS:

  • Competitive salary
  • Medical and dental insurance
  • Paid time off
  • 401K
  • Employee vehicle purchase program
  • Paid training and career development opportunities

KEY PERFORMANCE INDICATORS

  • Technician Productivity
  • Technician efficiency
  • Repair order cycle time
  • Customer satisfaction
  • On-time repair completion
  • Effective shop utilization
  • Reduced comeback rate
  • Warranty compliance

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