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Service Advisor Dispatcher Jobs (NOW HIRING)

Lithia Motors, Inc.

Service Advisor

Boise, ID · On-site

Central Dispatch with 8 Advisors. Average RO count is 4,000 and usually 2-3 days' worth of ROs in ... The Service Advisor presents a friendly, professional greeting to customers and helps identify ...

Fixed-Ops Talent Solutions

Service Advisor

Atlanta, GA

$55K - $120K/hr

Automotive Service Advisor Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Collaborate with technicians, dispatchers, and management to ensure a smooth service experience.

Fixed-Ops Talent Solutions

Service Advisor

Atlanta, GA

$55K - $120K/yr

Automotive Service Advisor Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Collaborate with technicians, dispatchers, and management to ensure a smooth service experience.

Fixed-Ops Talent Solutions

Service Advisor

Duluth, GA

$55K - $120K/yr

Automotive Service Advisor Company: Fixed Ops Staffing Job Type: Full-Time Location: Multiple ... Collaborate with technicians, dispatchers, and management to ensure a smooth service experience.

Bergey's

Diesel Technician

Conshohocken, PA

$18 - $40/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

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Service Advisor Dispatcher information

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How much do service advisor dispatcher jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for service advisor dispatcher in the United States is $21.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $23.80 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

What is a Service Advisor Dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

What are the key skills and qualifications needed to thrive as a Service Advisor Dispatcher, and why are they important?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

How does a Service Advisor Dispatcher typically balance customer communication with coordinating repair schedules in a busy service center?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.
More about Service Advisor Dispatcher jobs
What cities are hiring for Service Advisor Dispatcher jobs? Cities with the most Service Advisor Dispatcher job openings:
What states have the most Service Advisor Dispatcher jobs? States with the most job openings for Service Advisor Dispatcher jobs include:
What job categories do people searching Service Advisor Dispatcher jobs look for? The top searched job categories for Service Advisor Dispatcher jobs are:
Service Advisor Dispatcher jobs near you
Infographic showing various Service Advisor Dispatcher job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 13% Full Time, 73% Part Time, 1% Temporary, 10% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,191 per year, or $21.2 per hour.

Diesel Service Technician-with 3 to 5 years experience

Interstate Truck Center - Turlock

Turlock, CA

$33 - $40/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Pay Rate Range $33-$40 per hour
Depending on experience/OEM certifications
 
At Interstate Truck Center we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Interstate Truck Center is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
 
Benefits
  • Monthly Production Bonuses 
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • 401K with match
  • Paid Vacation
  • Company Holiday
Responsibilities
  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required.
  • Participates in manufacturer sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals.  Returns them to the proper place and in the same condition as when they were received.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
Qualifications
  • Heavy truck dealership experience 3-5 years
  • High school diploma or equivalent required
  • OEM certification
  • Teammate with a strong sense of dedication to the customer and service team
  • Self-motivated and professional
  • Possess own tools
  • Valid Drivers License
  • Paccar and Cummins experience
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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