Fife, WA · On-site
$49K - $108K/yr
... advisor, dispatching, or customer service experience is a plus, but not required Prior warranty claims experience is a plus, but not required No RV industry experience necessary - we provide in-house ...
Fife, WA · On-site
$49K - $108K/yr
... advisor, dispatching, or customer service experience is a plus, but not required Prior warranty claims experience is a plus, but not required No RV industry experience necessary - we provide in-house ...
Sandy, OR · On-site
$49K - $108K/yr
... advisor, dispatching, or customer service experience is a plus, but not required • Prior warranty claims experience is a plus, but not required • No RV industry experience necessary - we provide ...
Sandy, OR · On-site
$49K - $108K/yr
... advisor, dispatching, or customer service experience is a plus, but not required • Prior warranty claims experience is a plus, but not required • No RV industry experience necessary - we provide ...
Fife, WA · On-site
$49K - $108K/yr
... advisor, dispatching, or customer service experience is a plus, but not required • Prior warranty claims experience is a plus, but not required • No RV industry experience necessary - we provide ...
Fife, WA · On-site
$49K - $108K/yr
... advisor, dispatching, or customer service experience is a plus, but not required • Prior warranty claims experience is a plus, but not required • No RV industry experience necessary - we provide ...
Woodside, NY · On-site
$75K - $125K/yr
... Advisor's workstation immediately after parking a vehicle in the service parking lot Retrieve ... Automotive Service Dispatcher Qualifications: Must be results-driven, highly energized, customer ...
Woodside, NY · On-site
$75K - $125K/yr
... Advisor's workstation immediately after parking a vehicle in the service parking lot Retrieve ... Automotive Service Dispatcher Qualifications: Must be results-driven, highly energized, customer ...
Woodside, NY · On-site
$19.25 - $25.50/hr
Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic ... Advisor's workstation immediately after parking a vehicle in the service parking lot Retrieve ...
Quick apply
Woodside, NY · On-site
$19.25 - $25.50/hr
Automotive Service Dispatcher Business is Booming at Paragon Honda! We are seeking a Dynamic ... Advisor's workstation immediately after parking a vehicle in the service parking lot Retrieve ...
Be Seen First
Bedford Hills, NY · On-site
$65K - $85K/yr
SERVICE DEPARTMENT DISPATCHER Experienced Level Department: Service Reports To: Service Manager ... This position serves as the critical link between Service Advisors, Technicians, Parts, and ...
New
Quick apply
Be Seen First
Bedford Hills, NY · On-site
$65K - $85K/yr
SERVICE DEPARTMENT DISPATCHER Experienced Level Department: Service Reports To: Service Manager ... This position serves as the critical link between Service Advisors, Technicians, Parts, and ...
New
Fultondale, AL · On-site
Communication with service advisor/dispatcher immediately on repair, updates, and/or delays. * Documentation of all work performed and recommended on the repair order. * Supervisory work of any ...
Quick apply
Fultondale, AL · On-site
Communication with service advisor/dispatcher immediately on repair, updates, and/or delays. * Documentation of all work performed and recommended on the repair order. * Supervisory work of any ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Quick apply
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Canton, CT · On-site
$19.25 - $25.75/hr
Coordinate with Service Advisors regarding repair status and estimated completion times * Monitor ... Review repair orders for completeness before dispatching * Maintain a clean, organized, and safe ...
Miami, FL · On-site
Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...
Miami, FL · On-site
Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...
$18 - $30/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
$18 - $30/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Quick apply
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Carlisle, PA · On-site
$24 - $38/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Quick apply
Carlisle, PA · On-site
$24 - $38/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Pennsauken, NJ · On-site
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Quick apply
Pennsauken, NJ · On-site
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Quick apply
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...
Quick apply
Communicates with service advisor/dispatcher immediately on repair updates and or delays. * Documents all work performed and recommended on the repair order. * Supervises work of any apprentice ...
$18 - $38/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
Quick apply
$18 - $38/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
$18 - $40/hr
Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...
$12.98 - $14.53
3% of jobs
$14.53 - $16.08
7% of jobs
$16.08 - $17.64
14% of jobs
$17.69 is the 25th percentile. Wages below this are outliers.
$17.64 - $19.19
15% of jobs
The median wage is $20.10 / hr.
$19.19 - $20.74
18% of jobs
$20.74 - $22.29
13% of jobs
$22.92 is the 75th percentile. Wages above this are outliers.
$22.29 - $23.84
12% of jobs
$23.84 - $25.39
7% of jobs
$25.39 - $26.94
6% of jobs
$26.94 - $28.50
2% of jobs
$28.50 - $30.05
2% of jobs
$12
$21
$30
| Aspect | Service Advisor Dispatcher | Service Advisor |
|---|---|---|
| Primary Role | Assigns and schedules service appointments, manages communication between technicians and customers | Assesses customer needs, recommends services, and communicates repair estimates |
| Work Environment | Front desk, service department, coordination-focused | Customer-facing, sales-oriented, diagnostic |
| Credentials | High school diploma, experience in automotive service, communication skills | High school diploma or higher, automotive knowledge, customer service skills |
While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.
Cities with the most Service Advisor Dispatcher job openings:
States with the most job openings for Service Advisor Dispatcher jobs include:
The top searched job categories for Service Advisor Dispatcher jobs are:
Description
Johnson RV is looking for sharp problem-solvers to join our service team. If you're a fast learner with strong computer skills, focused customer service, and a knack for staying organized, we can teach you the rest. We invest in you; Service Advisors every year get an average of 100 hours' classroom-style in-house training from leading industry experts plus daily on-the-job training. All service staff have the opportunity to complete RVTI (RV Technical Institute) certification, so you'll build real, portable industry credentials on our dime.
This is a fast-paced, people-facing role. You'll be the main point of contact between our customers and our technicians - greeting customers, scheduling and tracking work orders, explaining repairs and costs clearly, and keeping everyone in the loop from drop-off to pickup. You'll juggle multiple systems and shifting priorities throughout the day, so being organized, detail-oriented, and comfortable navigating software (dealer management software, email, spreadsheets, etc.) matters just as much as your people skills.
If you're naturally curious, quick to pick up new tools and processes, and take pride in doing things right the first time, we want to talk to you - RV background optional, sharp mind required.
Responsibilities
Greet service department customers promptly and professionally, setting the tone for a great experience
Listen carefully to customer concerns and translate them into clear, accurate instructions for technicians
Provide accurate, well-documented estimates for repairs and maintenance
Track repair status across our service system and proactively update customers
Submit and follow up on manufacturer warranty claims accurately and on time
Notify customers promptly when their RV or trailer is ready for pickup
Review completed repairs and costs with customers in plain, clear language
Resolve minor customer concerns calmly and effectively; escalate when needed
Keep the Service Manager informed of problems or potential problems before they grow
Help maintain strong Customer Satisfaction Index (CSI) scores through consistent, quality communication
Requirements:
High school diploma or equivalent required
Strong computer skills and comfort learning new software/systems quickly are essential
A sharp, focused mindset with genuine attention to detail
Excellent written and verbal communication skills
Strong organizational skills and the ability to multitask and reprioritize on the fly
Solid problem-solving instincts and sound judgment under pressure
A team player with well-developed interpersonal skills who works well with a wide range of personalities
Self-motivated, dependable, and results-oriented
Prior service advisor, dispatching, or customer service experience is a plus, but not required
Prior warranty claims experience is a plus, but not required
No RV industry experience necessary - we provide in-house training and support RVTI certification to set you up for success.
Sourced by ZipRecruiter
51 - 200 Employees
Sandy, OR, US
1998
