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Service Advisor Dispatcher Jobs in Delaware (NOW HIRING)

Bergeys Trucks Inc

Diesel Technician

New Castle, DE

$18 - $40/hr

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergey's

Diesel Technician

New Castle, DE

$18 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergey's

Shop Foreman

New Castle, DE · On-site

$80K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

Bergey's Auto Dealers

Diesel Technician

New Castle, DE · On-site

$18 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. * Documents all work ...

THERMO KING

Service Writer, TK

Delmar, DE

$18 - $25/hr

Service Writer (Advisor) Position Duties & Responsibilities: * Position is responsible for customer ... Might be dispatching techs and assigning work as necessary to provide optimum operating efficiency ...

George Sherman Corp.

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Notify client ahead of time if the technician/plumber/comfort advisor, is not going to arrive at ... and dispatching of all service and maintenance calls to ensure maximum efficiency of scheduling ...

F.H. Furr

HVAC Selling Technician

New Castle, DE · On-site

$115K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We've built our reputation on expert diagnostics, honest recommendations, and service homeowners ... Collaborate with installation, dispatch, and support teams to ensure seamless customer experiences

F.H. Furr

HVAC Selling Technician

New Castle, DE

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We've built our reputation on expert diagnostics, honest recommendations, and service homeowners ... Collaborate with installation, dispatch, and support teams to ensure seamless customer experiences

F.H. Furr

HVAC Selling Technician

New Castle, DE · On-site

$115K - $160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We've built our reputation on expert diagnostics, honest recommendations, and service homeowners ... Collaborate with installation, dispatch, and support teams to ensure seamless customer experiences

Caesar Rodney School District

School Bus and Van Aide

DE

$15.25 - $17/hr

... to advise the students on the bus of the rules and the infractions. * Responsibility to be ... by the Dispatcher. * Report to work as scheduled or before in order to prepare the bus and start ...

All JobsService Advisor Dispatcher JobsService Advisor Dispatcher Jobs in Delaware

Service Advisor Dispatcher information

What is the difference between Service Advisor Dispatcher vs Service Advisor?

AspectService Advisor DispatcherService Advisor
Primary RoleAssigns and schedules service appointments, manages communication between technicians and customersAssesses customer needs, recommends services, and communicates repair estimates
Work EnvironmentFront desk, service department, coordination-focusedCustomer-facing, sales-oriented, diagnostic
CredentialsHigh school diploma, experience in automotive service, communication skillsHigh school diploma or higher, automotive knowledge, customer service skills

While both roles are integral to automotive service operations, the Service Advisor Dispatcher primarily focuses on scheduling and communication, whereas the Service Advisor emphasizes customer interaction and sales. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

What is a service advisor dispatcher?

A Service Advisor Dispatcher is a professional in the automotive or service industry who acts as a liaison between customers, service technicians, and management. They are responsible for scheduling and dispatching service work, ensuring that customer needs are clearly communicated to the technicians, and that work is completed efficiently. Service Advisor Dispatchers also provide estimates, track the progress of repairs, and maintain records of service activities. Their role is crucial in maintaining workflow, customer satisfaction, and optimal use of technician resources.

Is it hard to get hired as a service advisor dispatcher?

Getting hired as a service advisor dispatcher typically requires good communication skills, knowledge of automotive or service industry operations, and sometimes prior experience in customer service or dispatch roles. Employers often look for familiarity with scheduling software and the ability to handle multiple tasks efficiently, but the difficulty varies depending on the region and the job market demand.

What are the key skills and qualifications needed to thrive as a service advisor dispatcher?

To thrive as a Service Advisor Dispatcher, you need strong organizational skills, automotive service knowledge, and experience in customer service, typically supported by a high school diploma or relevant technical training. Familiarity with dealership management software, scheduling systems, and repair order processing tools is commonly required. Excellent communication, problem-solving, and multitasking abilities help you effectively coordinate between customers, technicians, and service departments. These skills and qualities are crucial for ensuring efficient workflow, customer satisfaction, and effective service operations.

How does a service advisor dispatcher balance customer communication with coordinating repair schedules?

A Service Advisor Dispatcher plays a dual role, acting as the main point of contact for customers while also ensuring technicians' schedules are efficiently managed. Balancing these responsibilities requires strong organizational skills, as you'll often need to update customers on repair statuses while simultaneously dispatching jobs based on technician availability and skill set. Effective communication and time management are crucial, as you'll be handling multiple requests and prioritizing urgent repairs without compromising service quality. Collaboration with both customers and the service team is key to maintaining workflow and customer satisfaction.

What are popular job titles related to Service Advisor Dispatcher jobs in Delaware?

For Service Advisor Dispatcher jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Service Advisor Dispatcher jobs in Delaware look for?

The top searched job categories for Service Advisor Dispatcher jobs in Delaware are:

What cities in Delaware are hiring for Service Advisor Dispatcher jobs?

Cities in Delaware with the most Service Advisor Dispatcher job openings:

Service Advisor Dispatcher jobs near you
Infographic showing various Service Advisor Dispatcher job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Diesel Technician

Bergeys Trucks Inc

New Castle, DE

$18 - $40/hr

Full-time

Re-posted 7 days ago

Job description

Bergey’s Inc. is a family-owned business that has been servicing our customers’ needs since 1924. Currently our company has over 50 locations and more than 1,800 team members. Today our family of automobile, truck and tire companies stretch throughout Pennsylvania, Delaware, Maryland, & New Jersey. Visit us at www.bergeys.com to learn more about our company.

We strive to provide an environment for our associates and customers that is welcoming, transparent, and forward thinking. Our employees are our greatest asset. We promote and develop individual strengths, as well as grow our employees personally and professionally. Together we can make a difference.

Benefits:

We offer a generous benefit package including:

  • Vacation and PTO time
  • Paid Holidays
  • 401k with profit sharing
  • Medical, Dental and Vision insurance.
  • Employee Assistant Program
  • FSA and HSA Plans
  • Life Insurance
  • Opportunities for Advancement
  • Paid Training
  • Employee Referral Program
  • Employee Discount
  • Tool Program Available
  • Flexible Shifts

Location: Bergey's Truck Center, New Castle DE

Summary:

Repairs and maintains diesel and gasoline engine industrial trucks according to dealership and factory specifications.

Pay: $18.00 - $40.00 per hour based on experience

Essential Duties:

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of any malfunction and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor/dispatcher immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that vehicle is kept clean. Notifies service advisor/dispatcher immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as when they were received.
  • Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Operates all tools and equipment in a safe manner.
  • Reports any safety issues immediately to management.
  • Other tasks as assigned.

Requirements:

  • Must have valid Driver's License
  • Successful completion of pre-employment background checks and drug screening

Bergey's is an equal opportunity employer.