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Automotive Service Department Jobs (NOW HIRING)

Murgado Automotive Group

Be Seen First

Automotive Service Manager

Chicago, IL · On-site

$180K - $300K/yr

We are seeking a dynamic and motivated Automotive Service Manager to lead our Service department and be responsible for overseeing all service operations and ensuring high levels of customer ...

Car Guys Inc.

Automotive Service Manager

Aransas Pass, TX · On-site

$110K - $179K/yr

We work with employers actively hiring experienced automotive leaders who drive service department performance, profitability, and customer satisfaction. Our clients provide the opportunity--you ...

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How much do automotive service department jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for automotive service department in the United States is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.81 per hour, depending on experience, location, and employer.

How much do automotive service workers make?

Automotive service workers in New York City typically earn an average annual salary of around $40,000 to $60,000, depending on experience, certifications, and the specific employer. Skilled technicians with ASE certifications and experience may earn higher wages, especially in busy or high-end service centers.

What are the key skills and qualifications needed to thrive in an Automotive Service Department, and why are they important?

To excel in an Automotive Service Department, you need a solid understanding of automotive systems, diagnostic procedures, and repair techniques, often supported by relevant certifications like ASE. Familiarity with diagnostic scanners, shop management software, and manufacturer-specific service tools is typically required. Strong communication, customer service skills, and attention to detail help build trust with clients and ensure accurate service documentation. These skills and qualities are crucial for delivering high-quality repairs, maintaining customer satisfaction, and supporting efficient department operations.

What is the highest paying automotive job?

The highest paying automotive jobs typically include automotive service managers, master technicians, and specialized roles such as automotive engineers or collision repair shop owners. These positions often require advanced certifications, extensive experience, and technical expertise, leading to higher salaries within the industry.

What do automotive service techs do?

Automotive service technicians diagnose, repair, and maintain vehicles, performing tasks such as engine repairs, brake replacements, and fluid changes. They use diagnostic tools and follow safety procedures, often working in repair shops or service departments and requiring technical skills and certifications like ASE.

What is an automotive service department?

An automotive service department is a specialized division within a car dealership or auto repair facility responsible for maintaining, servicing, and repairing vehicles. Staffed by trained technicians and service advisors, the department handles routine maintenance like oil changes, tire rotations, and brake inspections, as well as more complex repairs. It plays a vital role in ensuring vehicles remain safe, reliable, and compliant with manufacturer standards. Customers rely on the service department for diagnostics, warranty work, and genuine parts replacement. Regular visits to the automotive service department can help prolong a vehicle's lifespan and preserve its value.

What is the difference between Automotive Service Department vs Automotive Technician?

AspectAutomotive Service DepartmentAutomotive Technician
CredentialsVaries by dealership or shop, often includes certifications like ASEASE certifications commonly required
Work EnvironmentTeam within a dealership or repair shop, overseeing multiple techniciansHands-on repair and diagnostics on vehicles
Employer & Industry UsageUsed in dealerships, repair shops, and service centersUsed across independent shops, dealerships, and repair facilities

The Automotive Service Department refers to the entire team or division responsible for vehicle repairs and maintenance within a dealership or repair shop. An Automotive Technician is an individual specialist who performs the actual diagnostics, repairs, and maintenance tasks. While the department manages operations and customer service, the technician focuses on technical work. Both roles often require similar certifications and work in similar environments, but their scope differs: one is a team or department, the other is an individual technician.

What are some common challenges faced by professionals working in an automotive service department?

Professionals in an automotive service department often encounter challenges such as managing a high volume of service requests during peak times, staying updated on the latest vehicle technology, and effectively communicating complex repair issues to customers. Additionally, balancing efficiency with quality repairs is crucial, as is maintaining strong teamwork with technicians, service advisors, and parts staff. Overcoming these challenges requires strong organizational skills, continuous learning, and a commitment to customer satisfaction.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales and customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.
More about Automotive Service Department jobs
What cities are hiring for Automotive Service Department jobs? Cities with the most Automotive Service Department job openings:
What states have the most Automotive Service Department jobs? States with the most job openings for Automotive Service Department jobs include:
What job categories do people searching Automotive Service Department jobs look for? The top searched job categories for Automotive Service Department jobs are:
Automotive Service Department jobs near you
Infographic showing various Automotive Service Department job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $52,075 per year, or $25 per hour.

Automotive Service Department Dispatcher

Valenti Toyota

Westerly, RI • On-site

$18.75 - $25/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

Job description

Come join the Bob Valenti Auto Group in Westerly, RI! We are hiring an Automotive Service Department Dispatcher to help grow our Toyota service department. If you're tired of turning wrenches and ready to take the next step in your automotive career, we would love to hear from you!

The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs that meet our customers’ needs

Responsibilities:

  • Scheduling & dispatching work orders
  • Monitoring progress & providing updates
  • Managing repair documentation
  • Coordinating with Parts & Warranty teams
  • Maintaining excellent customer relations

Requirements:

We're looking for an individual with professional experience in the automotive industry; specifically previous roles as an Automotive Service Manager, Service Advisor, or Technician! Hands-on experience with dispatch scheduling software and DMS (CDK) preferred. Must have familiarity with automotive service workflows, technician skill levels, and parts management systems.

Benefits:

  • Air conditioned and heated shop!
  • 401K plan
  • Medical and dental benefits plan
  • Paid vacation, holidays, sick & personal days
  • Growth opportunities within our multi-store organization

Compensation Based on experience

About Bob Valenti Auto Group:

Bob Valenti Auto Group is committed to providing a supportive and dynamic workplace where employees can thrive. Join us in our mission to deliver exceptional automotive service in Westerly, RI, and enjoy a rewarding career with excellent benefits and advancement opportunities.

Apply