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Automotive Service Department Jobs (NOW HIRING)

Murgado Automotive Group

Automotive Service Manager

Chicago, IL · On-site

$180K - $300K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

We are seeking a dynamic and motivated Automotive Service Manager to lead our Service department and be responsible for overseeing all service operations and ensuring high levels of customer ...

CarGuys Inc.

Automotive Service Manager

Syracuse, NY · On-site

$62K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AUTOMOTIVE SERVICE MANAGER / SERVICE DIRECTOR / FIXED OPS MANAGER - UP TO $179,000+ PER YEAR ... Established service departments with strong customer bases * Modern service facilities and advanced ...

CarGuys Inc.

Automotive Service Manager

Asbury Park, NJ · On-site

$175K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

AUTOMOTIVE SERVICE MANAGER / SERVICE DIRECTOR / FIXED OPS MANAGER - UP TO $179,000+ PER YEAR ... Established service departments with strong customer bases * Modern service facilities and advanced ...

Car Guys Inc.

Automotive Service Manager

Riverhead, NY

$100K - $160K/yr

We work with employers actively hiring experienced automotive leaders who drive service department performance, profitability, and customer satisfaction. Our clients provide the opportunity--you ...

Car Guys Inc.

Automotive Service Manager

Allentown, PA · On-site

$125K - $195K/yr

We work with employers actively hiring experienced automotive leaders who drive service department performance, profitability, and customer satisfaction. Our clients provide the opportunity--you ...

Car Guys Inc.

Automotive Service Manager

Aransas Pass, TX · On-site

$110K - $179K/yr

We work with employers actively hiring experienced automotive leaders who drive service department performance, profitability, and customer satisfaction. Our clients provide the opportunity--you ...

Car Guys Inc.

Automotive Service Manager

Richardson, TX · On-site

$60K - $100K/yr

We work with employers actively hiring experienced automotive leaders who drive service department performance, profitability, and customer satisfaction. Our clients provide the opportunity--you ...

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Automotive Service Department information

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How much do automotive service department jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for automotive service department in the United States is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.81 per hour, depending on experience, location, and employer.

What is an automotive service department?

An automotive service department is a specialized division within a car dealership or auto repair facility responsible for maintaining, servicing, and repairing vehicles. Staffed by trained technicians and service advisors, the department handles routine maintenance like oil changes, tire rotations, and brake inspections, as well as more complex repairs. It plays a vital role in ensuring vehicles remain safe, reliable, and compliant with manufacturer standards. Customers rely on the service department for diagnostics, warranty work, and genuine parts replacement. Regular visits to the automotive service department can help prolong a vehicle's lifespan and preserve its value.

What are some common challenges faced by professionals working in an automotive service department?

Professionals in an automotive service department often encounter challenges such as managing a high volume of service requests during peak times, staying updated on the latest vehicle technology, and effectively communicating complex repair issues to customers. Additionally, balancing efficiency with quality repairs is crucial, as is maintaining strong teamwork with technicians, service advisors, and parts staff. Overcoming these challenges requires strong organizational skills, continuous learning, and a commitment to customer satisfaction.

What are the key skills and qualifications needed to thrive in an automotive service department, and why are they important?

To excel in an Automotive Service Department, you need a solid understanding of automotive systems, diagnostic procedures, and repair techniques, often supported by relevant certifications like ASE. Familiarity with diagnostic scanners, shop management software, and manufacturer-specific service tools is typically required. Strong communication, customer service skills, and attention to detail help build trust with clients and ensure accurate service documentation. These skills and qualities are crucial for delivering high-quality repairs, maintaining customer satisfaction, and supporting efficient department operations.

What is the difference between Automotive Service Department vs Automotive Technician?

AspectAutomotive Service DepartmentAutomotive Technician
CredentialsVaries by dealership or shop, often includes certifications like ASEASE certifications commonly required
Work EnvironmentTeam within a dealership or repair shop, overseeing multiple techniciansHands-on repair and diagnostics on vehicles
Employer & Industry UsageUsed in dealerships, repair shops, and service centersUsed across independent shops, dealerships, and repair facilities

The Automotive Service Department refers to the entire team or division responsible for vehicle repairs and maintenance within a dealership or repair shop. An Automotive Technician is an individual specialist who performs the actual diagnostics, repairs, and maintenance tasks. While the department manages operations and customer service, the technician focuses on technical work. Both roles often require similar certifications and work in similar environments, but their scope differs: one is a team or department, the other is an individual technician.

What are three careers in the automotive service department?

Three careers in the automotive service department include automotive technician, service advisor, and parts specialist. Automotive technicians diagnose and repair vehicles, service advisors communicate with customers and recommend services, and parts specialists manage vehicle parts inventory. These roles require technical skills, customer service abilities, and often certifications or training.

What do automotive service department technicians do?

Automotive service department technicians diagnose, repair, and maintain vehicles, including tasks such as engine repairs, brake replacements, and fluid changes. They use diagnostic tools and follow safety procedures, often working with specialized equipment and earning certifications like ASE to ensure quality service.
More about Automotive Service Department jobs

What cities are hiring for Automotive Service Department jobs?

Cities with the most Automotive Service Department job openings:

What states have the most Automotive Service Department jobs?

States with the most job openings for Automotive Service Department jobs include:

What job categories do people searching Automotive Service Department jobs look for?

The top searched job categories for Automotive Service Department jobs are:

Automotive Service Department jobs near you
Infographic showing various Automotive Service Department job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $52,075 per year, or $25 per hour.

Automotive Service Department Manager

Vermilion Chevrolet GMC

Tilton, IL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

Job description

Job Summary: Manages the efficient and profitable operation of the service department. Oversees all service personnel, including supervisors; manages team member performance, creating and maintaining workflow between different areas of the department, and upholds standards expected by OSHA, our leadership team, our manufacturers, and our customers.

Benefits and Perks:

  • Competitive compensation, plus performance bonuses
  • Paid Time Off 
  • Benefits including Medical, Dental, Vision, Short term disability insurance, long term disability insurance
  • Employee discount

Key Responsibilities and Duties:

  • Forecasts goals and objectives for Service Departments and monitors performance. Coordinates and participates in management meetings and department meetings. Oversees department budgets. Develops dealership service pricing plans with the General Manager. Monitors sales and hours relative to expectations on warranty ROs. 
  • Monitors the needs and performance of personnel in service departments. Hires, trains, motivates, and monitors service department personnel, including supervisors.  Oversees technicians’ daily productivity reports and corresponding payroll records. Monitors the quality of repairs performed and any comebacks. Facilitates necessary technical training. Encourages harmony and teamwork between team members.
  • Manages facilities and equipment.  Ensures the facilities are kept clean and safe.  Ensures proper inventory, care, and storage of specialized equipment.  Keeps abreast of new equipment and tools available and recommends purchases.

Qualifications and Skills:

  1. Ability to read and understand technical information (safety rules, operating and maintenance instructions and procedure manuals), and business information (general business periodicals, professional journals, governmental regulations, financial reports and legal documents).
  2. Ability to write routine reports and business correspondence.
  3. Presentation skills; effectively presents information to customers, employees, public groups, top management, and other stakeholders, answers questions.
  4. Minimum of five years related experience and/or training is required. 

WMI is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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