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Manager Mazda Service Jobs (NOW HIRING)

Bay Ridge Honda

Experienced Service Manager

Brooklyn, NY · On-site

$125K - $175K/yr

Background must include Honda, Toyota, or Mazda (OEM experience required). * Reynolds & Reynolds ... Manage a team of service advisors, dispatchers, technicians, and support staff. * Drive ...

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Manager Mazda Service information

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$33K

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$118.5K

How much do manager mazda service jobs pay per year?

As of Jun 9, 2026, the average yearly pay for manager mazda service in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service, and why are they important?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

More about Manager Mazda Service jobs
What cities are hiring for Manager Mazda Service jobs? Cities with the most Manager Mazda Service job openings:
What states have the most Manager Mazda Service jobs? States with the most job openings for Manager Mazda Service jobs include:
What job categories do people searching Manager Mazda Service jobs look for? The top searched job categories for Manager Mazda Service jobs are:
Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
Experienced Mazda Service Advisor

Experienced Mazda Service Advisor

Bay Ridge Honda

Brooklyn, NY • On-site

$65K - $100K/yr

Full-time

PTO

Posted 6 days ago

Job description

Location: Brooklyn, NY
Job Type: Full-Time
Department: Service
Bay Ridge Mazda is seeking an experienced, customer-focused Service Advisor to join our fast-paced service team in Brooklyn. This is a full-time opportunity for someone who thrives in a busy service drive, enjoys helping customers, and takes pride in delivering a smooth and professional service experience.
We are looking for someone who communicates clearly, stays organized under pressure, and works well as part of a structured, team-oriented environment.
What You’ll Do:
  • Greet customers professionally and create a welcoming first impression.
  • Listen carefully to customer concerns and accurately document vehicle issues.
  • Write repair orders, provide service estimates, and present recommended maintenance.
  • Communicate clearly with customers throughout the repair process.
  • Work closely with technicians to ensure repairs are completed correctly and on time.
  • Follow up with customers after service to ensure satisfaction and build long-term relationships.
  • Maintain a clean and organized workstation while following Mazda service processes.
  • Help the service team achieve daily and monthly performance goals.
Requirements:
  • 3+ years of service advisor or customer-facing automotive experience preferred.
  • Mazda or other OEM dealership experience is a strong plus.
  • Strong communication skills, both written and verbal.
  • Professional demeanor with the ability to stay calm and organized in a busy environment.
  • Comfortable using dealership DMS and scheduling systems (Reynolds experience is a plus).
  • Valid driver’s license and clean driving record.
  • Ability to work full-time, including Saturdays.
What We’re Looking For:
  • Someone who puts the customer first and follows through.
  • A team player who supports coworkers and respects the service process.
  • A detail-oriented professional who takes pride in their work.
  • A confident communicator who can clearly explain vehicle service needs.
  • Someone who shows up prepared, stays focused, and works with purpose.
What We Offer:
  • Paid time off and paid holidays.
  • Competitive pay structure with bonus opportunities.
  • A busy service department with a strong customer base.
  • Supportive service management focused on training, growth, and long-term success.
  • A dealership culture centered on professionalism, teamwork, and performance.
How to Apply:
Submit your resume along with a short message about your background and experience. Tell us why you would be a great fit for the Bay Ridge Mazda service team.