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$33K

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$118.5K

How much do manager mazda service jobs pay per year?

As of Jul 7, 2026, the average yearly pay for manager mazda service in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

Who is the CEO of Mazda North America?

Mazda North America is a subsidiary of Mazda Motor Corporation, which is led by its President and CEO. The CEO of Mazda Motor Corporation as of 2023 is Akira Marumoto. The company operates with a regional management structure, and the CEO oversees global strategy and operations, including those in North America.

What does a car dealership service manager do?

A car dealership service manager oversees the service department, coordinating repairs, maintenance, and customer service. They manage technicians, ensure quality work, handle scheduling, and maintain profitability, often using dealership management software. Strong leadership, technical knowledge, and customer communication skills are essential for this role.

What is the most important job of a Mazda parts manager?

The most important job of a Mazda parts manager is to oversee the inventory of vehicle parts, ensuring the availability of genuine Mazda parts for repairs and maintenance. They also manage supplier relationships, track stock levels, and coordinate with service technicians to meet customer needs efficiently.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service, and why are they important?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

How much does a Mazda dealership manager make?

A Mazda dealership manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and dealership size. Compensation may also include bonuses and profit-sharing opportunities, with managerial skills and industry certifications influencing salary levels.
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Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Mazda Certified Service Technician

Auffenberg Mazda

Shiloh, IL

$35 - $40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description of the role: Are you a skilled Mazda Certified Service Technician looking for a great opportunity with competitive compensation? Auffenberg Mazda in Shiloh, IL is seeking a dedicated individual to join our team.

Responsibilities:
- Perform maintenance and repairs on Mazda vehicles
- Conduct thorough vehicle inspections
- Diagnose mechanical issues and provide efficient solutions
- Ensure customer satisfaction through quality work

Requirements:
- Must be a Mazda Certified Service Technician
- Proficiency in vehicle diagnostics and repair
- Attention to detail and strong work ethic
- Excellent customer service skills

Benefits:
- Compensation: $35.00 - $40.00 per hour, paid weekly
- Growth opportunities within the company
- Health benefits and retirement plans

About the Company:
Auffenberg Mazda is a reputable dealership in Shiloh, IL, known for our commitment to excellence in customer service and quality work. Join our team and be part of a dynamic and rewarding work environment.

HB3940 - The average technician will see a 30% increase in labor hours on warranty repairs!  Signed 7/30/2021

Join us at Auffenberg Dealer Group, a family-owned group since 1942! We value our team members and pride ourselves on promoting from within. If you are looking for an exciting career working with progressive management staff, state-of-the-art tools, and innovative technology apply today!  

What We Offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Full Supplemental Insurance Menu
  • FSA (Flexible Spending Account)
  • Paid Time Off 
  • 401K w/Match
  • Cardinals, Blues, Fox, Muny, Ballpark Village Tickets

Technician Specific Benefits

  • Air-conditioned shop
  • State-of-the-art, brand-new facility with air-conditioned and innovative technology (collision center only)
  • Shop equipped with the newest technology and equipment
  • Uniforms provided
  • Discounts on products and services
  • Work environment OSHA certified to current Air Quality Standards
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • ASE and state inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands-on and web-based training
  • Clean and professional work environment
  • Competitive wages

Apply