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Manager Mazda Service information

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$33K

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$118.5K

How much do manager mazda service jobs pay per year?

As of Sep 10, 2026, the average yearly pay for manager mazda service in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What is a manager Mazda service position?

A manager Mazda service position involves overseeing the service department at a Mazda dealership, coordinating repairs, managing staff, ensuring customer satisfaction, and maintaining service quality. The role typically requires strong leadership, technical knowledge of Mazda vehicles, and experience in automotive service management.
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Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Quick Lane Service Technician

Bay City, MI

Thelen Auto Group
51 - 200 employees
Learn more about Thelen Auto Groupexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Quick Lane Technician

Job Opportunity

Create a great career in the automotive industry by joining the Thelen Audi VW Mazda Service Team as a Quick Lane Technician. This entry level position provides on-site training.

Responsibilities

  • Routine oil changes, tire rotations, bulb replacements, and inspections
  • Maintain a clean and organized work area
  • Follow assignments from the Service Manager and Fixed Operations Manager
  • Communicate vehicle status with team members
  • Set goals to finish work efficiently, in a safe and accurate manner
  • Understand and follow the dealership rules and regulations
  • Make sure that the vehicle is as clean as it was before it came in
  • Ensure customer satisfaction in the work you do
  • This job entails working Saturday hours

Qualifications

  • Candidate must have mechanical/ automotive aptitude
  • Perform jobs successfully
  • Excellent communication skills
  • Willingness to learn
  • Valid driver’s license

The Thelen Audi VW Mazda Advantage: This is a full-time position and we are willing to train the right person. Room for advancement opportunities. Includes paid vacations and holidays. Excellent benefits package including medical, dental, vision, life insurance, and 401K with percentage matched.

About Our Family: Thelen Audi VW Mazda Auto Group is a family owned and operated company, serving the Great Lakes Bay Region since 1977. We pride ourselves on being unlike any other car dealership in Michigan by providing superior customer experiences and giving back to the community we live in.

*To apply, email your resume through Indeed. No phone calls or walk-ins, please.