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Manager Mazda Service Jobs (NOW HIRING)

Mazda of Columbia

MAZDA OF COLUMBIA

Columbia, SC

Are you enthusiastic about cars and passionate about customer service? Join our dynamic team at ... and CRM software. **What We Offer:** - Competitive salary and commission structure. - Ongoing ...

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How much do manager mazda service jobs pay per year?

As of Jul 7, 2026, the average yearly pay for manager mazda service in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

Who is the CEO of Mazda North America?

Mazda North America is a subsidiary of Mazda Motor Corporation, which is led by its President and CEO. The CEO of Mazda Motor Corporation as of 2023 is Akira Marumoto. The company operates with a regional management structure, and the CEO oversees global strategy and operations, including those in North America.

What does a car dealership service manager do?

A car dealership service manager oversees the service department, coordinating repairs, maintenance, and customer service. They manage technicians, ensure quality work, handle scheduling, and maintain profitability, often using dealership management software. Strong leadership, technical knowledge, and customer communication skills are essential for this role.

What is the most important job of a Mazda parts manager?

The most important job of a Mazda parts manager is to oversee the inventory of vehicle parts, ensuring the availability of genuine Mazda parts for repairs and maintenance. They also manage supplier relationships, track stock levels, and coordinate with service technicians to meet customer needs efficiently.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service, and why are they important?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

How much does a Mazda dealership manager make?

A Mazda dealership manager typically earns between $70,000 and $120,000 annually, depending on experience, location, and dealership size. Compensation may also include bonuses and profit-sharing opportunities, with managerial skills and industry certifications influencing salary levels.
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Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

AUTOMOTIVE MASTER CERTIFIED SERVICE TECHNICIAN

Coast Mazda

Port Richey, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

MASTER CERTIFIED SERVICE TECHNICIAN

SIGNING BONUS  - BASED ON QUALIFICATIONS

We are seeking a Master Certified Service Technician for our full time position.  Join our Coast Mazda Service Team and work in a state of the art, air-conditioned service facility.  The Automotive Master Certified Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

OUR BENEFITS INCLUDE:

  • Excellent Pay based on Level of Certification
  • Medical, Dental, and Vision Insurance
  • Short and Long Term Disability Insurance
  • Company paid Life Insurance
  • 401k plan with company contribution
  • Paid holidays & Paid Vacation with additional Personal Time Off Hours based on longevity
  • Employee Vehicle Purchase Program
  • Weekly payroll
  • Growth Opportunities - We love to promote from within!

Duties and Responsibilities:

·       Receive repair orders from dispatcher and take to stall area.

·       Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.

·       Diagnose cause of any malfunction and perform repair.

·       Communicate with parts department to obtain needed parts.

·       Save and tag parts if the job is under warranty or if requested by the customer.

·       Examine the vehicle to determine if additional safety or service work is required.

·       Notify service advisor immediately if additional work outlined is not needed or required.

·       Notify service advisor immediately if repairs cannot be completed within the time promised.

·       Document work performed.

·       Road-test vehicles when required or refer to the test technician, keeping in mind that the customer vehicle should not be used for personal errands.

·       Supervise work of any apprentice technicians as assigned.

·       Attend factory-sponsored training classes.

·       Keep abreast of factory technical bulletins.

·       Ensure that customers’ cars are kept clean.

·       Keep shop area neat, clean, and be able to account for all dealership-owned tools at all times.

·       Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes.

·       Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

·       High CSI (Customer Satisfaction Index)  is a must.

·       ASE or manufacturing training certification

·       High school diploma or the equivalent.

·       Valid driver’s license and a good driving record.

·       Manual dexterity.

·       Good Judgment.

·       All applicants must be authorized to work in the USA.

·       All applicants must perform duties and responsibilities in a safe manner.

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

It's time to make the most important move of your career.   When you join our family owned organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

We are an EEOC employer.

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