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Manager Mazda Service Jobs in Minnesota (NOW HIRING)

Rochester Mazda

Business Manager (F&I)

Rochester, MN · On-site

$42K - $150K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business ... Offer aftermarket products such as extended service contracts, GAP and CalTex to protect guest ...

Rochester Mazda

Business Manager (F&I)

Rochester, MN · On-site

$42K - $150K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business ... Offer aftermarket products such as extended service contracts, GAP and CalTex to protect guest ...

Rochester Mazda

Business Manager (F&I)

Rochester, MN · On-site

$42K - $150K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business ... Offer aftermarket products such as extended service contracts, GAP and CalTex to protect guest ...

Rochester Mazda

Business Manager (F&I)

Rochester, MN · On-site

$42K - $150K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business ... Offer aftermarket products such as extended service contracts, GAP and CalTex to protect guest ...

Rochester Mazda

Business Manager (F&I)

Rochester, MN · On-site

$42K - $150K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is currently searching for a Business ... Offer aftermarket products such as extended service contracts, GAP and CalTex to protect guest ...

Rochester Mazda

Sales Consultant

Rochester, MN · On-site

$36K - $120K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is one of the most exciting automotive ... Experience in customer service, hotels & restaurants industries, retail sales, IT or call centers ...

Rochester Mazda

Sales Consultant

Rochester, MN · On-site

$36K - $120K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is one of the most exciting automotive ... Experience in customer service, hotels & restaurants industries, retail sales, IT or call centers ...

Rochester Mazda

Sales Consultant

Rochester, MN · On-site

$36K - $120K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is one of the most exciting automotive ... Experience in customer service, hotels & restaurants industries, retail sales, IT or call centers ...

Rochester Mazda

Sales Consultant

Rochester, MN · On-site

$36K - $120K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is one of the most exciting automotive ... Experience in customer service, hotels & restaurants industries, retail sales, IT or call centers ...

Rochester Mazda

Sales Consultant

Rochester, MN · On-site

$36K - $120K/yr

Rochester Mazda, part of the Rochester Motor Cars family, is one of the most exciting automotive ... Experience in customer service, hotels & restaurants industries, retail sales, IT or call centers ...

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All JobsMazda Service JobsManager Mazda Service JobsManager Mazda Service Jobs in Minnesota

Manager Mazda Service information

What are the typical challenges a Manager Mazda Service faces in balancing customer satisfaction and operational efficiency?

As a Manager Mazda Service, you'll often need to balance delivering exceptional customer service with maintaining efficient workshop operations. Common challenges include managing high service volumes, ensuring timely completion of repairs, and coordinating schedules between technicians and front-of-house staff. Communication is key, as you'll frequently collaborate with parts departments, warranty administrators, and customers to resolve issues quickly and effectively. Staying updated with Mazda's latest service protocols and fostering ongoing training for your team also play vital roles in achieving both customer satisfaction and operational goals.

What does a Manager Mazda Service do?

A Manager Mazda Service oversees the daily operations of a Mazda dealership's service department. Their responsibilities include managing service advisors and technicians, ensuring customer satisfaction, maintaining service quality standards, and achieving financial goals. They also handle scheduling, inventory management, and resolving customer complaints. The role requires strong leadership, automotive knowledge, and excellent communication skills.

What are the key skills and qualifications needed to thrive as a Manager Mazda Service?

To thrive as a Manager Mazda Service, you need strong automotive service knowledge, leadership experience, and a background in business or automotive management, often supported by relevant certifications. Familiarity with dealership management systems, Mazda-specific diagnostic tools, and customer relationship management software is essential. Exceptional communication, problem-solving, and team-building skills help you lead staff and ensure customer satisfaction. These skills ensure efficient service operations, high-quality repairs, and a positive customer experience, which are critical for dealership success.

What is the difference between Manager Mazda Service vs Service Advisor?

AspectManager Mazda ServiceService Advisor
Primary RoleOversees service department operations, manages staff, and ensures service qualityInteracts with customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service management, certifications like ASE, leadership skillsCustomer service skills, automotive knowledge, certifications like ASE beneficial
Work EnvironmentService department management, administrative tasks, team supervisionCustomer-facing, diagnostic discussions, sales-oriented

The Manager Mazda Service focuses on overseeing the entire service department, managing staff, and ensuring operational efficiency. In contrast, the Service Advisor primarily interacts with customers, explaining repairs and recommending services. Both roles require automotive knowledge and certifications like ASE, but the Manager role emphasizes leadership and management skills, while the Service Advisor centers on customer service and communication.

What are popular job titles related to Manager Mazda Service jobs in Minnesota? For Manager Mazda Service jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Manager Mazda Service jobs in Minnesota look for? The top searched job categories for Manager Mazda Service jobs in Minnesota are:
Manager Mazda Service jobs near you
Infographic showing various Manager Mazda Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Walser Burnsville Mazda Service Advisor

Walser Automotive Group

Burnsville, MN • On-site

$115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

One Seat Open on Our Burnsville Mazda Service Team
This is a single opening, not a stack of them. We're hiring one Service Advisor for our Burnsville Mazda store, which means this hire gets real attention: a real onboarding, a real training investment, and a team that has room to bring one person up the right way.
We're open on background. You might have written repair orders for years. You might be coming from another OEM and already know the rhythm of a service drive. Or you might have never set foot in a dealership but know how to take care of customers when it counts. Any of those can be the right person for this seat.
Who We're Looking For
You don't need dealership experience. Some of our strongest advisors came from restaurants, retail, hospitality, call centers, and the trades. Places where you learn to read a person quickly, stay calm when things go sideways, and follow through on what you promised. If you've written repair orders before, even better, you'll move faster. But we will teach the technical side to the right person.
What we can't teach is showing up. If you want to learn, want to grow, and want to be the reason a customer comes back, you're who we're looking for.
Bilingual candidates strongly encouraged. Our customers speak Spanish, Hmong, Somali, and more, and an advisor who can meet a guest in their own language changes that guest's entire day. It isn't required, but if you have it, we want it on this team.
The Opportunity
  • Average earnings: $70,000, with potential to earn up to $115,000 or more based on incentives
  • Drive a new Mazda: up to $250 per month reimbursed on a new Mazda lease through our employee lease program
  • Paid training: two focused weeks, fully paid, before you're on your own in the drive
  • The store: Walser Burnsville Mazda on Buck Hill Road, serving Burnsville, Apple Valley, Eagan, Lakeville, Savage, Prior Lake, and Bloomington
  • The product: Mazda is Consumer Reports' safest new-car brand and holds more 2026 IIHS Top Safety Pick+ awards than any other brand. Easy to stand behind.
  • The team: one opening on an established, factory-trained service team. You'll be brought up by people who have the time to do it right, not dropped in alone.
  • Growth: we promote from within. Advisors here move into service management, fixed ops, and leadership.

What You'll Do
  • Be the face of Walser service by greeting customers as they pull into the drive and setting the tone for the whole visit
  • Perform vehicle walk-arounds, record mileage and VIN, move vehicles to technician bays, and write up repair orders
  • Learn how long each service takes and what it costs, so you can set clear, honest expectations up front
  • Serve as the liaison between technicians and customers, translating the shop's work into language a guest actually understands
  • Work as a team with your service admin and technicians to generate hours and deliver an excellent guest experience
  • Prospect and sell dealership services, coordinate work in progress, and prepare for after-service delivery
  • Follow up with customers to build repeat business and earn the next visit
  • Stage vehicles and shuttle customers as needed
  • Use TruVideo, Mazda Digital Service, and our estimate tools to show customers exactly what their vehicle needs
  • Support guests through Mazda-specific programs: Certified Pre-Owned service standards, Mazda Tire Center, recall work, and Walser Collision and Glass referrals
  • Uphold Walser's Core Values: Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded

What You Bring
  • A drive to learn. Automotive experience is welcome, but curiosity and coachability matter more.
  • Comfort working with urgency without losing your composure
  • Strong communication skills, verbal and written
  • Genuine care for the customer experience and pride in the visit you create
  • High attention to detail and accuracy
  • Beginner to intermediate proficiency with Microsoft Office (Outlook, Excel, Word)
  • Proven ability to work as part of a team
  • High school diploma, GED, or equivalent work experience
  • Valid driver's license and acceptable driving record
  • A plus, not a requirement: bilingual fluency, prior service advisor or OEM experience, Mazda product knowledge, and Tekion, Reynolds and Reynolds, or other Dealer Management System experience

What's In It For You
  • New Mazda Payment Reimbursement: up to $250 per month toward a new Mazda lease/retail monthly payment, so the car you recommend all day can be the one you drive home
  • Paid Training: two-week paid program built to prepare you before you're on your own
  • Health Benefits: medical, dental, and vision through Blue Cross Blue Shield, plus HSA and FSA access and company-paid life insurance
  • 401(k), Paid Time Off, and Employee Assistance Program (EAP)
  • Fertility and Adoption Assistance: up to $10,000
  • Paid Clothing Program: curated branded Walser apparel twice a year, on us
  • Employee Discounts, referral bonuses, Employee Resource Groups, and Walser Foundation community involvement

A Note on the Work
This is a service drive. You'll be on your feet, safety eyewear and slip-resistant hard-toed footwear are required in the shop, and some days move fast. If that sounds like your kind of day, apply.
If you want to be the person a customer asks for by name, we want to hear from you.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.

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