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Automotive Service Department Jobs (NOW HIRING)

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

If so, we want you to join our expanding service department! As a Top Performing Automotive Service Advisor, you will be responsible for providing exceptional customer service, accurately documenting ...

Keffer Kia

Automotive Service Advisor

Mooresville, NC · On-site

If so, we want you to join our expanding service department! As a Top Performing Automotive Service Advisor, you will be responsible for providing exceptional customer service, accurately documenting ...

GREENWAY AUTOMOTIVE

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Automotive Service Advisor

Pelham, AL · On-site

$70K - $125K/yr

Automotive Service Advisor Riverchase Kia Location: Pelham, AL | Job Type: Full-Time Join Our Team ... Busy, high-volume service department with a steady flow of customers * Competitive pay with ...

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Automotive Service Department information

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$25

$42

How much do automotive service department jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for automotive service department in the United States is $25.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.81 per hour, depending on experience, location, and employer.

How much do automotive service workers make?

Automotive service workers in New York City typically earn an average annual salary of around $40,000 to $60,000, depending on experience, certifications, and the specific employer. Skilled technicians with ASE certifications and experience may earn higher wages, especially in busy or high-end service centers.

What are the key skills and qualifications needed to thrive in an Automotive Service Department, and why are they important?

To excel in an Automotive Service Department, you need a solid understanding of automotive systems, diagnostic procedures, and repair techniques, often supported by relevant certifications like ASE. Familiarity with diagnostic scanners, shop management software, and manufacturer-specific service tools is typically required. Strong communication, customer service skills, and attention to detail help build trust with clients and ensure accurate service documentation. These skills and qualities are crucial for delivering high-quality repairs, maintaining customer satisfaction, and supporting efficient department operations.

What is the highest paying automotive job?

The highest paying automotive jobs typically include automotive service managers, master technicians, and specialized roles such as automotive engineers or collision repair shop owners. These positions often require advanced certifications, extensive experience, and technical expertise, leading to higher salaries within the industry.

What do automotive service techs do?

Automotive service technicians diagnose, repair, and maintain vehicles, performing tasks such as engine repairs, brake replacements, and fluid changes. They use diagnostic tools and follow safety procedures, often working in repair shops or service departments and requiring technical skills and certifications like ASE.

What is an automotive service department?

An automotive service department is a specialized division within a car dealership or auto repair facility responsible for maintaining, servicing, and repairing vehicles. Staffed by trained technicians and service advisors, the department handles routine maintenance like oil changes, tire rotations, and brake inspections, as well as more complex repairs. It plays a vital role in ensuring vehicles remain safe, reliable, and compliant with manufacturer standards. Customers rely on the service department for diagnostics, warranty work, and genuine parts replacement. Regular visits to the automotive service department can help prolong a vehicle's lifespan and preserve its value.

What is the difference between Automotive Service Department vs Automotive Technician?

AspectAutomotive Service DepartmentAutomotive Technician
CredentialsVaries by dealership or shop, often includes certifications like ASEASE certifications commonly required
Work EnvironmentTeam within a dealership or repair shop, overseeing multiple techniciansHands-on repair and diagnostics on vehicles
Employer & Industry UsageUsed in dealerships, repair shops, and service centersUsed across independent shops, dealerships, and repair facilities

The Automotive Service Department refers to the entire team or division responsible for vehicle repairs and maintenance within a dealership or repair shop. An Automotive Technician is an individual specialist who performs the actual diagnostics, repairs, and maintenance tasks. While the department manages operations and customer service, the technician focuses on technical work. Both roles often require similar certifications and work in similar environments, but their scope differs: one is a team or department, the other is an individual technician.

What are some common challenges faced by professionals working in an automotive service department?

Professionals in an automotive service department often encounter challenges such as managing a high volume of service requests during peak times, staying updated on the latest vehicle technology, and effectively communicating complex repair issues to customers. Additionally, balancing efficiency with quality repairs is crucial, as is maintaining strong teamwork with technicians, service advisors, and parts staff. Overcoming these challenges requires strong organizational skills, continuous learning, and a commitment to customer satisfaction.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales and customer satisfaction. Their compensation often depends on the volume of work they generate and their ability to upsell services, with some earning additional incentives for meeting performance targets.
More about Automotive Service Department jobs
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What job categories do people searching Automotive Service Department jobs look for? The top searched job categories for Automotive Service Department jobs are:
Automotive Service Department jobs near you
Infographic showing various Automotive Service Department job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $52,075 per year, or $25 per hour.
Service Manager Automotive

Service Manager Automotive

Suntrup Automotive Group

Saint Louis, MO • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Service Manager

Pay: $90,000 – $120,000 per year
Employment Type: Full-Time

About Us

We are a family-owned automotive dealership group with a long-standing reputation for delivering exceptional customer service and high-quality automotive care. Our team is built on integrity, professionalism, and a commitment to continuous improvement. We are seeking a results-driven and customer-focused Service Manager to lead our service department and help deliver an outstanding ownership experience for our customers.

Job Summary

The Service Manager is responsible for overseeing all aspects of the service department. This role includes leading service advisors and technicians, ensuring high levels of customer satisfaction, maximizing department efficiency and profitability, and maintaining manufacturer standards and compliance.

Key Responsibilities

  • Lead, train, and develop service advisors, technicians, and support staff
  • Ensure an outstanding customer experience from vehicle check-in through delivery
  • Monitor service department performance metrics including productivity, profitability, and customer satisfaction scores
  • Oversee warranty claims and ensure compliance with manufacturer guidelines
  • Maintain a clean, safe, and organized service department
  • Communicate effectively with sales, parts, and other departments to improve operational efficiency
  • Manage parts and labor pricing structures in alignment with dealership goals
  • Drive fixed operations growth through process improvement and customer retention initiatives

Qualifications

  • Proven experience as a Service Manager in a high-volume automotive service department
  • Strong leadership and team-building skills
  • Excellent customer service and communication abilities
  • Solid understanding of automotive repair processes and service department operations
  • Familiarity with dealership management systems (DMS)
  • Ability to thrive in a fast-paced environment
  • Valid driver’s license with a clean driving record

What We Offer

  • Competitive salary plus performance-based bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Employee discounts
  • Career advancement opportunities within a growing organization

Schedule

  • Day Shift
  • Monday to Friday
  • No weekends

Experience

  • Automotive Service Management: 3 years required. The right candidate will be process-oriented, technology-focused, and forward-thinking, with a commitment to improving systems, driving efficiency, and embracing modern tools.

Job Type

Full-Time