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Bmw Automotive Service Advisor Jobs (NOW HIRING)

Galleria BMW

BMW Service Advisor

Diberville, MS · On-site

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual's primary responsibility is simple - provide our customers with an extraordinary ...

Galleria BMW

BMW Service Advisor

Diberville, MS · On-site

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual's primary responsibility is simple - provide our customers with an extraordinary ...

Galleria BMW

BMW Service Advisor

Diberville, MS

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual's primary responsibility is simple - provide our customers with an extraordinary ...

Galleria BMW

BMW Service Advisor

Diberville, MS

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual's primary responsibility is simple - provide our customers with an extraordinary ...

Galleria BMW

BMW Service Advisor

Diberville, MS · On-site

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual's primary responsibility is simple - provide our customers with an extraordinary ...

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Bmw Automotive Service Advisor information

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How much do bmw automotive service advisor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for bmw automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Bmw Automotive Service Advisor vs Bmw Service Technician?

AspectBmw Automotive Service Advisor

The Bmw Automotive Service Advisor primarily acts as the communication link between customers and the service department, explaining repairs, scheduling appointments, and providing estimates. They focus on customer service, administrative tasks, and coordinating repairs. In contrast, a Bmw Service Technician performs the actual repair and maintenance work on vehicles, requiring technical skills and certifications. Both roles work within the dealership environment and require knowledge of Bmw vehicles, but their responsibilities differ significantly, with the advisor focusing on customer interaction and the technician on hands-on vehicle repair.

What are the key skills and qualifications needed to thrive as a BMW Automotive Service Advisor, and why are they important?

To thrive as a BMW Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent, with manufacturer-specific training being advantageous. Familiarity with dealership management systems (DMS), BMW diagnostic tools, and service scheduling software is essential. Exceptional communication, problem-solving abilities, and attention to detail help build trust with clients and coordinate effectively with technicians. These skills and qualifications are vital to ensure customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What does a BMW Automotive Service Advisor do?

A BMW Automotive Service Advisor acts as the main point of contact between BMW customers and the service department. They are responsible for greeting customers, understanding their vehicle concerns, and communicating these needs to technicians. Service Advisors also provide estimates, explain recommended repairs or maintenance, and ensure customers are updated throughout the service process. Their goal is to deliver excellent customer service and ensure vehicles are properly maintained according to BMW standards.

How does a BMW Automotive Service Advisor typically collaborate with technicians and customers during the repair process?

As a BMW Automotive Service Advisor, you serve as the main point of contact between customers and the service department. You'll communicate with customers to understand their vehicle concerns, then relay this information clearly to technicians. Throughout the repair process, you’ll provide updates to customers, coordinate with technicians to ensure timely completion, and explain service recommendations or findings. This collaboration requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
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Bmw Automotive Service Advisor jobs near you

BMW Service Advisor

Galleria BMW

Diberville, MS • On-site

Full-time

Re-posted 2 days ago

Job description

Galleria BMW is looking for an experienced Automotive Service Advisor/Writer to add to our team. This individual’s primary responsibility is simple - provide our customers with an extraordinary experience that is unlike anything they have ever experienced before from an auto dealership.

Although Galleria BMW is one of the youngest BMW Centers in the country, we have quickly become one of the most highly rated and prestigious dealerships in BMW’s network. If you pride yourself on being “the best,” are open to doing things differently in order to deliver an exceptional experience, and are looking for a career as an Automotive Service Advisor, then we would like to speak with you.

Responsibilities include:

  • Scheduling customer service appointments and obtaining customer and vehicle data prior to arrival when possible.

  • Greeting customers on the service drive in a timely, friendly manner.

  • Actively listening to customer in order to define reason for visit.

  • Accurately writing up customer's vehicle concerns on repair order.

  • Utilize BMW’s Service & Warranty History tools in order to recommend additional services that are needed.

  • Advise customers on the care of their cars, particularly maintaining their vehicles in accordance with BMW’s specifications and requirements.

  • Provide a thorough and accurate written cost estimate for labor and parts.

  • Maintains frequent communication with customers regarding updates on the status of their vehicle.


 

Requirements:

  • High School Diploma or equivalent.

  • Automotive service advisor experience.

  • Ability to concentrate and accomplish tasks despite interruptions.

  • Ability to perform a variety of tasks simultaneously.

  • Must be willing to submit to a background check & drug screen


Galleria BMW is one of the newest BMW dealerships in the country and serves the entire Gulf Coast area with a new, state of the art facility. We always strive to ensure that our customers enjoy the best car-shopping and dealership experience of their life. Our friendly and knowledgeable staff focuses on delivering excellent customer service for all guests that come to our dealership. Our employee culture is unlike any out there and we’re always looking to grow our fantastic team!

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