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Bmw Automotive Service Advisor Jobs in Raleigh, NC

Iron Oak Chevrolet

Be Seen First

Automotive Service Advisor

Creedmoor, NC · On-site

$25K - $30K/yr

Overview We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

CarMedix

Automotive Service Advisor

Raleigh, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

Southpoint Honda

Automotive Service Advisor

Durham, NC

$60K - $175K/yr

... Automotive Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group , founded in 1948, is a third-generation, family owned & operated business proudly serving ...

New

BMW Dealer Careers

Automotive Technician

Raleigh, NC · On-site

Company Description BMW of Raleigh, located in Raleigh, NC, has immediate opportunities for skilled ... Communicate directly and efficiently with Service Advisors and Parts Department employees to ensure ...

BMW Dealer Careers

Automotive Technician

Raleigh, NC

Company Description BMW of Raleigh, located in Raleigh, NC, has immediate opportunities for skilled ... Communicate directly and efficiently with Service Advisors and Parts Department employees to ensure ...

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Bmw Automotive Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do bmw automotive service advisor jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for bmw automotive service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What does a BMW Automotive Service Advisor do?

A BMW Automotive Service Advisor acts as the main point of contact between BMW customers and the service department. They are responsible for greeting customers, understanding their vehicle concerns, and communicating these needs to technicians. Service Advisors also provide estimates, explain recommended repairs or maintenance, and ensure customers are updated throughout the service process. Their goal is to deliver excellent customer service and ensure vehicles are properly maintained according to BMW standards.

How does a BMW Automotive Service Advisor typically collaborate with technicians and customers during the repair process?

As a BMW Automotive Service Advisor, you serve as the main point of contact between customers and the service department. You'll communicate with customers to understand their vehicle concerns, then relay this information clearly to technicians. Throughout the repair process, you’ll provide updates to customers, coordinate with technicians to ensure timely completion, and explain service recommendations or findings. This collaboration requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a BMW Automotive Service Advisor, and why are they important?

To thrive as a BMW Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent, with manufacturer-specific training being advantageous. Familiarity with dealership management systems (DMS), BMW diagnostic tools, and service scheduling software is essential. Exceptional communication, problem-solving abilities, and attention to detail help build trust with clients and coordinate effectively with technicians. These skills and qualifications are vital to ensure customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What is the difference between Bmw Automotive Service Advisor vs Bmw Service Technician?

AspectBmw Automotive Service Advisor

The Bmw Automotive Service Advisor primarily acts as the communication link between customers and the service department, explaining repairs, scheduling appointments, and providing estimates. They focus on customer service, administrative tasks, and coordinating repairs. In contrast, a Bmw Service Technician performs the actual repair and maintenance work on vehicles, requiring technical skills and certifications. Both roles work within the dealership environment and require knowledge of Bmw vehicles, but their responsibilities differ significantly, with the advisor focusing on customer interaction and the technician on hands-on vehicle repair.

Is a BMW automotive service advisor a hard job?

A BMW automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and meeting sales or service goals, but it is manageable with proper training and experience.

What are popular job titles related to Bmw Automotive Service Advisor jobs in Raleigh, NC?

For Bmw Automotive Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Bmw Automotive Service Advisor jobs in Raleigh, NC look for?

The top searched job categories for Bmw Automotive Service Advisor jobs in Raleigh, NC are:

Bmw Automotive Service Advisor jobs near you

Automotive Service Advisor

Crossroads Automotive Group

Fuquay Varina, NC • On-site

Full-time

PTO

Re-posted 16 days ago

Job description

We are seeking a proven Service Advisor ready to excel in a fast-paced, high-volume dealership environment. If you're driven by customer satisfaction, efficiency, and strong CSI performance, this is your opportunity to join a top-tier automotive group in the Southeast.

What You'll Do:

  • Own the customer experience from check-in to vehicle delivery
  • Serve as the key link between customers and technicians
  • Present recommended services clearly and confidently to drive repair orders
  • Prioritize work effectively to maximize shop efficiency and customer satisfaction
  • Deliver prompt, professional responses to all customer inquiries
  • Build long-term customer relationships that drive loyalty and repeat business
  • Ensure every guest leaves with a first-class dealership experience

Qualifications:

  • 2+ years automotive service advisor experience
  • Proven CSI performance and strong customer retention skills
  • Excellent communication and relationship-building abilities
  • Strong problem solver who thrives in a fast-paced environment
  • Computer proficient (Reynolds & Reynolds experience a plus)
  • Professional appearance and positive, high-energy attitude
  • Valid driver's license with clean record
  • Must pass background and drug screening

What We Offer:

  • Aggressive pay plan with strong earning potential
  • Comprehensive benefits package + paid time off
  • Closed Sundays - work/life balance
  • Strong lead flow and marketing support
  • Reputable, high-volume dealership group

Apply