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Bmw Automotive Service Advisor Jobs in Raleigh, NC

Iron Oak Chevrolet

Be Seen First

Automotive Service Advisor

Creedmoor, NC · On-site

$25K - $30K/yr

Overview We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

CarMedix

Automotive Service Advisor

Raleigh, NC

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

Southpoint Honda

Automotive Service Advisor

Durham, NC

$60K - $175K/yr

... Automotive Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group , founded in 1948, is a third-generation, family owned & operated business proudly serving ...

BMW Dealer Careers

Automotive Technician

Raleigh, NC · On-site

Company Description BMW of Raleigh, located in Raleigh, NC, has immediate opportunities for skilled ... Communicate directly and efficiently with Service Advisors and Parts Department employees to ensure ...

BMW Dealer Careers

Automotive Technician

Raleigh, NC

Company Description BMW of Raleigh, located in Raleigh, NC, has immediate opportunities for skilled ... Communicate directly and efficiently with Service Advisors and Parts Department employees to ensure ...

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Bmw Automotive Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do bmw automotive service advisor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for bmw automotive service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What does a BMW Automotive Service Advisor do?

A BMW Automotive Service Advisor acts as the main point of contact between BMW customers and the service department. They are responsible for greeting customers, understanding their vehicle concerns, and communicating these needs to technicians. Service Advisors also provide estimates, explain recommended repairs or maintenance, and ensure customers are updated throughout the service process. Their goal is to deliver excellent customer service and ensure vehicles are properly maintained according to BMW standards.

How does a BMW Automotive Service Advisor typically collaborate with technicians and customers during the repair process?

As a BMW Automotive Service Advisor, you serve as the main point of contact between customers and the service department. You'll communicate with customers to understand their vehicle concerns, then relay this information clearly to technicians. Throughout the repair process, you’ll provide updates to customers, coordinate with technicians to ensure timely completion, and explain service recommendations or findings. This collaboration requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a BMW Automotive Service Advisor, and why are they important?

To thrive as a BMW Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent, with manufacturer-specific training being advantageous. Familiarity with dealership management systems (DMS), BMW diagnostic tools, and service scheduling software is essential. Exceptional communication, problem-solving abilities, and attention to detail help build trust with clients and coordinate effectively with technicians. These skills and qualifications are vital to ensure customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What is the difference between Bmw Automotive Service Advisor vs Bmw Service Technician?

AspectBmw Automotive Service Advisor

The Bmw Automotive Service Advisor primarily acts as the communication link between customers and the service department, explaining repairs, scheduling appointments, and providing estimates. They focus on customer service, administrative tasks, and coordinating repairs. In contrast, a Bmw Service Technician performs the actual repair and maintenance work on vehicles, requiring technical skills and certifications. Both roles work within the dealership environment and require knowledge of Bmw vehicles, but their responsibilities differ significantly, with the advisor focusing on customer interaction and the technician on hands-on vehicle repair.

Is a BMW automotive service advisor a hard job?

A BMW automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and meeting sales or service goals, but it is manageable with proper training and experience.

What are popular job titles related to Bmw Automotive Service Advisor jobs in Raleigh, NC?

For Bmw Automotive Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Bmw Automotive Service Advisor jobs in Raleigh, NC look for?

The top searched job categories for Bmw Automotive Service Advisor jobs in Raleigh, NC are:

Bmw Automotive Service Advisor jobs near you

Automotive Express/Lube Technician

BMW Dealer Careers

Raleigh, NC

$13.50 - $18.75/hr

Full-time

Posted 5 days ago

Job description

Company Description

BMW of Raleigh, located in Raleigh, NC,has immediate opportunities for technicians to become part of the BMW family!

Job Description

Receiving and carrying-out Repair Orders as dispatched

Performing diagnostic services and troubleshooting to determine repair needs

Providing labor, time, and parts estimates for repair services

Performing high quality and efficient repair services for various automotive systems, including engine, steering, suspension, brakes, and air conditioning in accordance with Center and Factory standards

Performing Quality Control checks for repaired vehicles to ensure repairs are complete

Completing all required paperwork and documentation for repair services

Maintaining organized, clean workspace and accounting for dealership and personal tools at all times

Communicating directly and efficiently with Service Advisors and Parts Department Employees

Participating in continual BMW proprietary training/education programs to hone skills and develop expertise in industry-leading BMW automotive technologies and processes

Demonstrating behaviors consistent with Employer's values in all interactions. You're a passionate, skilled, and dedicated individual who is excited by the opportunity to work on The Ultimate Driving Machine. You're highly self-motivated and detail-oriented with solid organizational and time-management skills. You're excited about innovative technologies, ideally have previous European brand service repair experience, and are committed to Fix it Right the First Time to provide the ultimate customer experience.

Qualifications

Seeking Automotive Service Technicians, Experienced Line Technicians with 1-2 years of experience preferred (any luxury OEM; or BMW experience in OEM or Independent shop a plus)

High School Diploma or equivalent required

Automotive Technical training or Trade School degree strongly preferred

Valid Driver's License in applicable state (or ability to obtain upon relocation) and a good driving record

Strong Mechanical & Electrical diagnostic aptitude and willingness to learn and absorb BMW training required

Proficiency in basic computer skills required

Excellent Customer Service skills required

Candidate must have their own basic automotive tool set

ASE Certifications strongly considered and applicable to BMW Technician Certification process

Professional appearance and work ethic required

Must be authorized to work in the United States

Pre-employment testing; including drug, background, and motor vehicle reports

Additional Information

All your information will be kept confidential according to EEO guidelines.

#automotive #technician #mechanic #BMW #ASE

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