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Automotive Service Director Jobs in Raleigh, NC (NOW HIRING)

Midas

Automotive Service Manager

Durham, NC · On-site

$40K - $80K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Midas LEGGETT AUTO

Automotive Service Manager

Durham, NC · On-site

$40K - $80K/yr

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

Weekly Direct Deposit Payroll. * Life, Vision and Dental Insurance. * Retirement Plan with Company ... Manage a team of automotive service professionals to ensure a high level of employee morale and ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

Weekly Direct Deposit Payroll. * Life, Vision and Dental Insurance. * Retirement Plan with Company ... Manage a team of automotive service professionals to ensure a high level of employee morale and ...

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All JobsAutomotive Service JobsAutomotive Service Director JobsAutomotive Service Director Jobs in Raleigh, NC

Automotive Service Director information

See Raleigh, NC salary details

$37.4K

$116.3K

$172K

How much do automotive service director jobs pay per year?

As of Aug 5, 2026, the average yearly pay for automotive service director in Raleigh, NC is $116,260.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $145,800.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.
More about Automotive Service Director jobs
What are the most commonly searched types of Automotive Service jobs in Raleigh, NC? The most popular types of Automotive Service jobs in Raleigh, NC are:
What are popular job titles related to Automotive Service Director jobs in Raleigh, NC? For Automotive Service Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Automotive Service Director jobs in Raleigh, NC look for? The top searched job categories for Automotive Service Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Automotive Service Director jobs? Cities near Raleigh, NC with the most Automotive Service Director job openings:
Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Raleigh, NC as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,260 per year, or $55.9 per hour.

Automotive Service Advisor | Up to $140K+ Income

Thompson Automotive Group

Raleigh, NC

$80K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description


2600 Wake Forest Road, Raleigh, NC 27609

Automotive Service Advisors
 Top-Paying Service Advisor Opportunity!
High Volume, High Earnings!
We Pay Industry-Leading Compensation!
$80,000 - $140,000+ a Year

Thompson Buick GMC Cadillac is looking for experienced Automotive Service Advisors who are driven to earn top pay, motivated by a great customer experience, and ready to thrive in a supportive, professional environment.

Family-owned and operated since 1956, we’re one of Raleigh’s most respected dealerships—and we’re growing! If you’re ready for consistent workflow, strong leadership, a clear career path, and the opportunity to earn industry-leading pay, we want to hear from you.

Ready to be paid what you’re worth? Contact our Service Director, Greg Worley, at (919) 645-2039 to schedule your interview. Apply Now and drive your career forward with a team that has your back!

We Offer:

  • $80,000 - $140,000+ Potential Annual Income!
  • Continued Paid Training
  • Great Work/Life Balance - flexible schedules / shifts
  • Full Family Benefits – Medical, Dental, Vision & Life insurance
  • Short/Long-term Disability Insurance
  • 401(k) Retirement Plan
  • Paid Vacation / Sick time
  • Employee discounts on vehicles, service, and more!
  • Career growth and advancement!

Responsibilities – Service Advisor:

  • Greet customers and guide them through the repair and maintenance process
  • Explain service options, pricing, and timelines
  • Recommend additional service based on vehicle condition and factory guidelines
  • Monitor repair progress and communicate updates to customers
  • Ensure top-notch customer satisfaction from start to finish
  • Schedule service, maintenance, and recall appointments
  • Maintain accurate records and follow dealership procedures

 

Qualifications – Service Advisor:

  • Automotive Service Advisor experience is required
  • Familiarity with vehicle mechanical systems preferred
  • Reynolds & Reynolds experience is a plus
  • Excellent customer service, communication, and organizational skills
  • Ability to work efficiently in a high-volume, fast-paced environment
  • Positive, professional appearance and attitude
  • Valid driver’s license and a clean driving record
  • Please upload your resume! Completing the online assessment grants you priority consideration!

 

WHY THOMPSON? Family-owned and operated since 1956, Thompson has built a solid reputation for excellence and integrity. We believe in taking care of our employees with industry-leading compensation, respect, and opportunities to grow your career.


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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