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Customer Success Manager For Automotive Jobs in Raleigh, NC

ESP Engineered

Customer Success Manager

Raleigh, NC · On-site

$80 - $100/hr

... boundless opportunities for growth. We're passionate about helping sales teams excel beyond ... MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

This role is responsible for supporting complex customer engagements from initial scoping through ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

This role is responsible for supporting complex customer engagements from initial scoping through ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Wolters Kluwer

Customer Success Manager

Cary, NC · On-site

This role is responsible for supporting complex customer engagements from initial scoping through ... The Customer Success Manager supports the sales and project lifecycle by responding to inbound ...

Melio

Customer Success Manager

Raleigh, NC · Remote

Experience in a scaled customer success environment, maximizing impact for a large range of clients ... Excellent time-management skills, as well as the ability to remain flexible as the company and role ...

Appian Corporation

Customer Success Manager

Raleigh, NC · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Proven ability to act as a trusted advisor and drive measurable business value for customers.

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... This role is ideal for individuals who are passionate about customer advocacy, enjoy working cross ...

Ecorobotix

Customer Success Manager

Raleigh, NC · On-site

S.-based Customer Success Manager, you will own and grow the customer relationship for Maya's North American client portfolio. As the first point of contact after the sales handover, you will drive ...

Ecorobotix SA

Customer Success Manager

Raleigh, NC · On-site

$60 - $90/hr

S.-based Customer Success Manager, you will own and grow the customer relationship for Maya's North American client portfolio. As the first point of contact after the sales handover, you will drive ...

Guardz

Customer Success Manager

Raleigh, NC · On-site

Our vision is to foster a safer digital landscape for small and medium businesses across the globe ... Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in ...

Canals

Customer Success Manager

Raleigh, NC · On-site

$90 - $130/hr

About Canals Canals builds software for wholesale distributors, helping them operate more ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

Global Relay

Customer Success Manager

Raleigh, NC · On-site

For over 25 years, Global Relay has set the standard in enterprise information archiving with ... As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ...

DomainTools

Customer Success Manager

Raleigh, NC · On-site

$150K/yr

You will be responsible for maintaining relationships with our customers to drive high retention ... The Customer Success Manager role includes but is not limited to the following responsibilities:

DomainTools

Customer Success Manager

Raleigh, NC · Remote

$150K/yr

You will be responsible for maintaining relationships with our customers to drive high retention ... The Customer Success Manager role includes but is not limited to the following responsibilities:

Clayton Homes

Customer Success Manager

Oxford, NC · On-site

We then equip you for success, whether you're in the office, in the field, or on the floor. As a ... Customer Success Managers (CSM) are the frontline for all Clayton Home Building Group, building ...

New

Canals

Customer Success Manager

Raleigh, NC · Remote

About Canals Canals builds software for wholesale distributors, helping them operate more ... The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals.

Global Relay

Customer Success Manager

Apex, NC · On-site

For over 25 years, Global Relay has set the standard in enterprise information archiving with ... As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ...

Pop-Up Talent

Customer Success Manager, CSM

Raleigh, NC · Remote

$110K - $130K/yr

The Customer Success Manager (CSM) is responsible for delivering transformational outcomes that drive measurable, long-term value for customers. The CSM acts as a steward, advocate, and thought ...

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All JobsCustomer Success For Automotive JobsCustomer Success Manager For Automotive JobsCustomer Success Manager For Automotive Jobs in Raleigh, NC

Customer Success Manager For Automotive information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do customer success manager for automotive jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer success manager for automotive in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What is a customer success manager for automotive?

A Customer Success Manager (CSM) for Automotive is a professional who ensures that automotive industry clients get the most value from a company’s products or services. They act as a liaison between the client and the company, helping clients achieve their goals, resolve issues, and maximize satisfaction with automotive solutions such as software, parts, or services. The CSM proactively identifies opportunities for improvement, provides training and support, and helps foster long-term client relationships to drive retention and loyalty.

How does a customer success manager for automotive typically collaborate with sales and technical teams to support clients?

Customer Success Managers (CSMs) in the automotive industry often work closely with both sales and technical teams to ensure clients receive comprehensive support. They act as a bridge between clients and internal teams, communicating client feedback and technical requirements, helping to troubleshoot issues, and coordinating implementation or onboarding processes. This collaborative approach ensures that client expectations are met and long-term relationships are fostered. CSMs regularly participate in cross-functional meetings and may join client calls alongside sales or engineering colleagues to provide holistic solutions.

What are the key skills and qualifications needed to thrive as a customer success manager for automotive, and why are they important?

To thrive as a Customer Success Manager for Automotive, you need a solid understanding of automotive industry trends, account management experience, and a background in customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analytics tools, and automotive-specific software is typically required. Exceptional communication, problem-solving, and negotiation skills help build trust and loyalty with clients. These skills are crucial for ensuring customer satisfaction, retention, and driving business growth in a competitive automotive market.

What is the difference between Customer Success Manager For Automotive vs Customer Support Specialist For Automotive?

AspectCustomer Success Manager For AutomotiveCustomer Support Specialist For Automotive
Primary RoleBuilds long-term relationships, ensures customer satisfaction, and promotes product adoptionProvides technical support, resolves customer issues, and answers product-related questions
Required SkillsCustomer relationship management, communication, product knowledgeTechnical troubleshooting, communication, product knowledge
Work EnvironmentProactive engagement, account management, often in office or remoteReactive support, call centers, or help desks
Industry UsageCommon in automotive SaaS and service companiesCommon in automotive dealerships and service centers

While both roles involve customer interaction in the automotive industry, the Customer Success Manager For Automotive focuses on fostering long-term relationships and ensuring customer success, whereas the Customer Support Specialist For Automotive primarily handles technical issues and immediate support needs.

What are popular job titles related to Customer Success Manager For Automotive jobs in Raleigh, NC?

For Customer Success Manager For Automotive jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager For Automotive jobs in Raleigh, NC look for?

The top searched job categories for Customer Success Manager For Automotive jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Success Manager For Automotive jobs?

Cities near Raleigh, NC with the most Customer Success Manager For Automotive job openings:

Customer Success Manager For Automotive jobs near you
Infographic showing various Customer Success Manager For Automotive job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 41% In-person, 17% Hybrid, and 42% Remote job distribution, with an average salary of $80,745 per year, or $38.8 per hour.

Customer Success Manager

ESP Engineered

Raleigh, NC • On-site

$80 - $100/hr

Other

Posted 18 days ago

Job description

MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With MaxIQ, sales excellence becomes an attainable reality.

About the Job:

MaxIQ is seeking a dedicated Customer Success Manager to join our team in Raleigh. In this role, you will serve as a strategic partner to our customers, ensuring they maximize the value of MaxIQ’s AI-powered platform. Your efforts will be pivotal in driving customer retention, expansion, and advocacy. By proactively addressing challenges and identifying growth opportunities, you will contribute significantly to our customers' success and, consequently, to MaxIQ's growth.

Responsibilities:
  • Manage and nurture customer relationships across the USA and EU regions.
  • Drive customer retention and expansion by delivering exceptional customer experiences.
  • Conduct customer onboarding, product training, and quarterly business reviews (QBRs).
  • Identify upsell and cross-sell opportunities to foster account growth.
  • Analyze customer usage data to proactively address risks and enhance adoption.
  • Act as the voice of the customer, collaborating with Product, Sales, and Marketing teams.
  • Resolve complex customer issues using a data-driven, analytical approach.
  • Manage multiple accounts, ensuring customers achieve their success milestones.
  • Handle escalations and proactively mitigate potential churn risks.
  • Collaborate with the engineering and development teams to troubleshoot technical issues raised by customers.
Requirements:
  • 2–4 years of experience as a Customer Success Manager in SaaS (preferably in US-based SaaS companies).
  • Proven track record in customer retention, expansion, and revenue growth.
  • Strong data analytics and problem-solving skills to drive insights and recommendations.
  • Excellent spoken and written English communication skills.
  • Ability to work effectively with cross-functional teams.
  • Self‑motivated with a proactive approach to customer success.
Preferred Qualifications:
  • Experience working with AI-powered platforms or in the sales enablement industry.
  • Familiarity with CRM tools and customer success software.
  • Bachelor’s degree in Business, Marketing, or a related field.
  • Opportunity to work in a dynamic startup environment focused on innovation and personal growth.
  • Collaborative and inclusive company culture that values diversity and teamwork.
  • Access to the latest tools and technologies in the field of AI and sales enablement.

If you're passionate about driving customer success and eager to make a significant impact in a growing company, we'd love to hear from you.

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