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Automotive Service Director Jobs in Raleigh, NC (NOW HIRING)

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$80K - $120K/yr

The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market is a crucial role in ensuring the success and efficiency of our dealership. As the leader of our ...

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$80K - $120K/yr

The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market is a crucial role in ensuring the success and efficiency of our dealership. As the leader of our ...

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$80K - $120K/yr

The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market is a crucial role in ensuring the success and efficiency of our dealership. As the leader of our ...

Mills Auto Group

Automotive Service Manager

Raleigh, NC · On-site

$80K - $120K/yr

The Automotive Service Manager at Mills Auto Group in the central and western North Carolina market is a crucial role in ensuring the success and efficiency of our dealership. As the leader of our ...

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60 ... Can handle direct feedback without becoming defensive * Care about both the customer and the ...

CarMedix

Automotive Service Advisor

Raleigh, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60 ... Can handle direct feedback without becoming defensive * Care about both the customer and the ...

Michael Jordan Nissan

Automotive Service Manager

Durham, NC · On-site

$90K - $125K/yr

CRITERIA:2+ years of experience as an automotive service manager (5 years is preferred)Working knowledge of dealership management software, such as CDK GlobalFamiliarity with or ability to learn OEM ...

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Automotive Service Director information

See Raleigh, NC salary details

$37.4K

$116.3K

$172.1K

How much do automotive service director jobs pay per year?

As of Sep 6, 2026, the average yearly pay for automotive service director in Raleigh, NC is $116,266.00, according to ZipRecruiter salary data. Most workers in this role earn between $89,400.00 and $145,800.00 per year, depending on experience, location, and employer.

What is an automotive service director?

An automotive service director leads the service department at a car dealership or vehicle parts store. While the service director may help determine the mechanical needs of a vehicle, main duties often include managing employees, creating goals for the team, and ensuring efficient operations to help get the customer in and out of the shop quickly. The automotive service director may also control operating expenses and help manages inventory and accounts receivable. People in this career typically gain skills and experience as a service technician. Automotive service manager is a similar job title.

What does an automotive service director do?

An Automotive Service Director oversees the service department of a car dealership or automotive repair shop. Their responsibilities include managing service staff, ensuring customer satisfaction, developing business strategies, and maintaining high-quality repair standards. They also monitor department profitability, handle customer complaints, and implement policies for efficient operations. Ultimately, they ensure that the service department runs smoothly and meets both customer and company expectations.

What are the key skills and qualifications needed to thrive as an automotive service director?

To excel as an Automotive Service Director, you need extensive automotive technical knowledge, management experience, and typically a background in automotive service or business administration. Familiarity with dealership management systems (DMS), repair order software, and certifications like ASE are highly valuable. Exceptional leadership, customer service, and problem-solving skills help you motivate teams and ensure customer satisfaction. These competencies are critical for efficiently managing operations, driving profitability, and maintaining high standards of service quality.

How does an automotive service director typically interact with technicians and service advisors to ensure smooth operations?

An Automotive Service Director plays a key leadership role by regularly coordinating with service advisors and technicians to streamline workflow and resolve any operational issues. They hold daily meetings to set goals, review progress, and address challenges, fostering open communication and collaboration within the team. Additionally, they provide guidance, training, and support to ensure high-quality service and customer satisfaction. This collaborative environment helps maintain efficiency and supports the professional growth of team members.

What is the difference between Automotive Service Director vs Automotive Service Manager?

AspectAutomotive Service DirectorAutomotive Service Manager
CredentialsASE certifications, management experienceASE certifications, technical and supervisory skills
Work EnvironmentOversees multiple departments, strategic planningManages daily operations of service department
Employer & Industry UsageUsed in large dealerships and service centersCommon in dealerships and independent shops
Search & Comparison IntentFocuses on leadership and strategic rolesFocuses on daily operations and team management

The Automotive Service Director typically holds a higher-level, strategic role overseeing multiple departments and focusing on long-term planning. The Automotive Service Manager handles daily operations, team supervision, and customer service. Both roles require certifications like ASE and experience, but the Director's role is broader and more focused on overall business performance.

More about Automotive Service Director jobs

What are the most commonly searched types of Automotive Service jobs in Raleigh, NC?

The most popular types of Automotive Service jobs in Raleigh, NC are:

What are popular job titles related to Automotive Service Director jobs in Raleigh, NC?

For Automotive Service Director jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Service Director jobs in Raleigh, NC look for?

The top searched job categories for Automotive Service Director jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Automotive Service Director jobs?

Cities near Raleigh, NC with the most Automotive Service Director job openings:

Automotive Service Director jobs near you
Infographic showing various Automotive Service Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $105,602 per year, or $50.8 per hour.

Automotive Service Technician

Capital Ford Raleigh

Raleigh, NC • On-site

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

CAPITAL is currently seeking a skilled and customer-focused Automotive Service Technician to join our team. The Service Technician will be responsible for diagnosing and repairing mechanical issues in a variety of vehicles, ensuring the highest level of service quality and customer satisfaction. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional automotive service.
Welcome to CAPITAL, a distinguished ensemble of 20 automotive and powersports franchises across the state of North Carolina. Our roots run deep in the automotive industry, embodying a rich tradition that, despite our expansive growth and a vibrant team of over 1,500 dedicated employees, maintains the warm, inclusive culture of a family-owned business. At CAPITAL, we pride ourselves on not just our vast selection of high-quality vehicles but on a legacy of fostering strong community ties and building lasting relationships with both our customers and team members. We are in search of passionate individuals who are ready to accelerate their careers in an environment that champions professional development, innovation, and a commitment to excellence. Join us in driving the future of automotive retail, where every employee is a valued member of the CAPITAL family!
Automotive Service Technician Compensation and Benefits:
  • Competitive Pay
  • Health Insurance
  • PTO
  • 401(K)

Automotive Service Technician Responsibilities:
  • Perform work specified on the repair order with efficiency and in accordance with dealership.
  • Test drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
  • Diagnose, maintain, and repair vehicle automotive systems.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
  • Provide estimates of time needed for additional repairs.
  • Execute repairs under warranty to manufacturer specifications.
  • Other duties assigned

Automotive Service Technician Requirements:
  • Previous experience as an auto technician preferred
  • Knowledge in all aspects of automotive repair and maintenance
  • Fast, eager learner and team player
  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Computer skills and willingness to learn new problems
  • Ability to operate electronic diagnostic equipment
  • Clean driving record & valid driver's license
  • Must pass pre-employment background screenings

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

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