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Bmw Automotive Service Advisor Jobs (NOW HIRING)

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Bmw Automotive Service Advisor information

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$45

How much do bmw automotive service advisor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for bmw automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Bmw Automotive Service Advisor vs Bmw Service Technician?

AspectBmw Automotive Service Advisor

The Bmw Automotive Service Advisor primarily acts as the communication link between customers and the service department, explaining repairs, scheduling appointments, and providing estimates. They focus on customer service, administrative tasks, and coordinating repairs. In contrast, a Bmw Service Technician performs the actual repair and maintenance work on vehicles, requiring technical skills and certifications. Both roles work within the dealership environment and require knowledge of Bmw vehicles, but their responsibilities differ significantly, with the advisor focusing on customer interaction and the technician on hands-on vehicle repair.

What are the key skills and qualifications needed to thrive as a BMW Automotive Service Advisor, and why are they important?

To thrive as a BMW Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent, with manufacturer-specific training being advantageous. Familiarity with dealership management systems (DMS), BMW diagnostic tools, and service scheduling software is essential. Exceptional communication, problem-solving abilities, and attention to detail help build trust with clients and coordinate effectively with technicians. These skills and qualifications are vital to ensure customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What does a BMW Automotive Service Advisor do?

A BMW Automotive Service Advisor acts as the main point of contact between BMW customers and the service department. They are responsible for greeting customers, understanding their vehicle concerns, and communicating these needs to technicians. Service Advisors also provide estimates, explain recommended repairs or maintenance, and ensure customers are updated throughout the service process. Their goal is to deliver excellent customer service and ensure vehicles are properly maintained according to BMW standards.

How does a BMW Automotive Service Advisor typically collaborate with technicians and customers during the repair process?

As a BMW Automotive Service Advisor, you serve as the main point of contact between customers and the service department. You'll communicate with customers to understand their vehicle concerns, then relay this information clearly to technicians. Throughout the repair process, you’ll provide updates to customers, coordinate with technicians to ensure timely completion, and explain service recommendations or findings. This collaboration requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
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Bmw Automotive Service Advisor jobs near you

BMW Automotive Service Technician

Autohaus BMW

Saint Louis, MO • On-site

Full-time

Medical, Dental, Life, Retirement

Re-posted 15 days ago

Job description

Since opening in 1966, Autohaus BMW, is absolutely committed to providing an exceptional consumer experience and we know that starts with YOU. If you want to work in an environment where customer service is our priority and you have unlimited earning potential then this might be the place for you. We are a family-owned with a state of the art facility. Our products, values, and culture, bring the “Autohaus Experience” and we are always looking to add to our growing team!

What We Offer:

  • Pay ranging from $77,000 - $130,000 dependent on experience
  • Sign on Bonus paid over 6 months
  • Health/Dental/Life Insurance
  • 401K (available after 1 year)
  • Employee Lease Program
  • Family-owned
  • Excellent store culture
  • State of the art facility
  • Uniforms provided
  • Union Shop
  • Monday thru Friday work week

Responsibilities:

  • Perform work specified on the repair order with efficiency and in accordance with dealership policy and procedures
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualifications:

  • ASE certifications preferred
  • BMW Certification a plus
  • Strong automotive background
  • Strong teamwork skills
  • Willing to submit to a drug screen & background check
  • Must have clean & valid driver's license

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