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Bmw Automotive Service Advisor Jobs (NOW HIRING)

ZT Automotive

Automotive Service Advisor

Tuscumbia, AL · On-site

... Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...

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Bmw Automotive Service Advisor information

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$12

$25

$45

How much do bmw automotive service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for bmw automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a BMW Automotive Service Advisor do?

A BMW Automotive Service Advisor acts as the main point of contact between BMW customers and the service department. They are responsible for greeting customers, understanding their vehicle concerns, and communicating these needs to technicians. Service Advisors also provide estimates, explain recommended repairs or maintenance, and ensure customers are updated throughout the service process. Their goal is to deliver excellent customer service and ensure vehicles are properly maintained according to BMW standards.

How does a BMW Automotive Service Advisor typically collaborate with technicians and customers during the repair process?

As a BMW Automotive Service Advisor, you serve as the main point of contact between customers and the service department. You'll communicate with customers to understand their vehicle concerns, then relay this information clearly to technicians. Throughout the repair process, you’ll provide updates to customers, coordinate with technicians to ensure timely completion, and explain service recommendations or findings. This collaboration requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a BMW Automotive Service Advisor, and why are they important?

To thrive as a BMW Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent, with manufacturer-specific training being advantageous. Familiarity with dealership management systems (DMS), BMW diagnostic tools, and service scheduling software is essential. Exceptional communication, problem-solving abilities, and attention to detail help build trust with clients and coordinate effectively with technicians. These skills and qualifications are vital to ensure customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What is the difference between Bmw Automotive Service Advisor vs Bmw Service Technician?

AspectBmw Automotive Service Advisor

The Bmw Automotive Service Advisor primarily acts as the communication link between customers and the service department, explaining repairs, scheduling appointments, and providing estimates. They focus on customer service, administrative tasks, and coordinating repairs. In contrast, a Bmw Service Technician performs the actual repair and maintenance work on vehicles, requiring technical skills and certifications. Both roles work within the dealership environment and require knowledge of Bmw vehicles, but their responsibilities differ significantly, with the advisor focusing on customer interaction and the technician on hands-on vehicle repair.

Is a BMW automotive service advisor a hard job?

A BMW automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and meeting sales or service goals, but it is manageable with proper training and experience.
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Bmw Automotive Service Advisor jobs near you

Automotive Service Advisor - BMW of Norwood

Group 1 Automotive, Inc.

Norwood, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

84th of 157 rated car dealerships

Job description

Overview

BMW of Norwood  is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Automotive Service Advisor to our team.  With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

We offer...

  • A Great Working Environment
  • Health, Dental & Vision Insurance
  • Life & Disability Insurance
  • 401(k) with Company Match
  • Paid Time off
  • Employee Vehicle Purchase Program
  • Employee Stock Purchase Plan 
  • Pinnacle Awards Program
  • A Structured, Self-Paced Career Path Leading to Management Opportunities
  • Second to None Job Education and Training for Success!

You need…

  • Automotive Service Advisor Experience is Preferred
  • Positive & Friendly Attitude
  • Interpersonal Communication Skills
  • Basic Computer Skills
  • Strong Desire to Provide an Exceptional Client Experience
  • Ability to Achieve Targeted Goals
  • High School Diploma or Equivalent
  • Must have a Valid Driver’s License    

The compensation for this position is hourly plus commission. Salaries range from $75,000 to $150,000.  Earnings from commissions may vary based on several factors, including individual performance and market conditions, allowing total income up to $150,000.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

 

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.

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