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Bmw Automotive Service Advisor Jobs (NOW HIRING)

BMW of the Main Line

BMW Service Advisor

Bala Cynwyd, PA · On-site

BMW of the Main Line, Philadelphia's BMW Dealer is looking for a Service Advisor to join our team ... This is an excellent opportunity for any automotive professional who is passionate about customer ...

BMW of the Main Line

BMW Service Advisor

Bala Cynwyd, PA · On-site

BMW of the Main Line, Philadelphia's BMW Dealer is looking for a Service Advisor to join our team ... This is an excellent opportunity for any automotive professional who is passionate about customer ...

ZT Automotive

Automotive Service Advisor

Tuscumbia, AL · On-site

... Toyota, Honda, BMW, Chevrolet, and Mazda, and setting the standard for automotive excellence ... Service advisor/writer experience required * Valid driver's license and clean driving record * CDK ...

Autohaus BMW

Automotive Service Advisor

Saint Louis, MO · On-site

Since opening in 1966, Autohaus BMW, is absolutely committed to providing an exceptional consumer ... We are seeking a self-motivated Service Advisor to add to our Team. If you want to work in an ...

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Bmw Automotive Service Advisor information

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$12

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$45

How much do bmw automotive service advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for bmw automotive service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Bmw Automotive Service Advisor vs Bmw Service Technician?

AspectBmw Automotive Service Advisor

The Bmw Automotive Service Advisor primarily acts as the communication link between customers and the service department, explaining repairs, scheduling appointments, and providing estimates. They focus on customer service, administrative tasks, and coordinating repairs. In contrast, a Bmw Service Technician performs the actual repair and maintenance work on vehicles, requiring technical skills and certifications. Both roles work within the dealership environment and require knowledge of Bmw vehicles, but their responsibilities differ significantly, with the advisor focusing on customer interaction and the technician on hands-on vehicle repair.

What are the key skills and qualifications needed to thrive as a BMW Automotive Service Advisor, and why are they important?

To thrive as a BMW Automotive Service Advisor, you need strong automotive knowledge, customer service expertise, and typically a high school diploma or equivalent, with manufacturer-specific training being advantageous. Familiarity with dealership management systems (DMS), BMW diagnostic tools, and service scheduling software is essential. Exceptional communication, problem-solving abilities, and attention to detail help build trust with clients and coordinate effectively with technicians. These skills and qualifications are vital to ensure customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What does a BMW Automotive Service Advisor do?

A BMW Automotive Service Advisor acts as the main point of contact between BMW customers and the service department. They are responsible for greeting customers, understanding their vehicle concerns, and communicating these needs to technicians. Service Advisors also provide estimates, explain recommended repairs or maintenance, and ensure customers are updated throughout the service process. Their goal is to deliver excellent customer service and ensure vehicles are properly maintained according to BMW standards.

How does a BMW Automotive Service Advisor typically collaborate with technicians and customers during the repair process?

As a BMW Automotive Service Advisor, you serve as the main point of contact between customers and the service department. You'll communicate with customers to understand their vehicle concerns, then relay this information clearly to technicians. Throughout the repair process, you’ll provide updates to customers, coordinate with technicians to ensure timely completion, and explain service recommendations or findings. This collaboration requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
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BMW Service Advisor

BMW of the Main Line

Bala Cynwyd, PA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

BMW of the Main Line, Philadelphia's BMW Dealer is looking for a Service Advisor to join our team. This is an excellent opportunity for any automotive professional who is passionate about customer service. 

Qualifications:

  • Minimum 1 year experience as a Service Advisor in a dealership or tire store setting
  • Passion to provide the highest level of customer service
  • Excellent communication and organizational skills
  • Ability to perform in a fast-paced environment
  • Familiarity with automotive software - CDK a plus
  • Professional attitude and appearance
  • Ability to pass pre-employment screening including driving, drug and background

Responsibilities:

  • Build rapport with all customers and expand your personal “book of business”
  • Assist and advise customer with all automotive service needs
  • Handle all incoming calls in a professional manner
  • Set, manage and deliver on customer expectations
  • Maintain accurate and timely communication during service visit
  • Create, monitor and complete quality work orders and invoices
  • Provide clear estimates of work required and recommended
  • Initiate and manage extended warranty and insurance claims
  • Ensure legal and warranty compliance on all documents and processes
  • Produce clear invoices with complete explanations of work performed or declined
  • Maintain a positive, team-oriented relationship with technicians and parts personnel
  • Assist all dealer personnel as required to foster positive outcomes for customers and coworkers
  • Complete and all required factory and company training

Benefits:

  • Generous and unique pay plan based on RO count, sold hours, labor and parts gross, and several other key performance indicators
  • Paid Vacation based on regular sales commissions
  • 401K with company match
  • Excellent health benefits including vision and dental with generous company contribution
  • Company paid life and disability with supplemental plans available
  • Employee purchase program
  • Discounts on parts and repairs for immediate family members
  • Caring work environment
  • State of the art facility

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