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Quick Lane Advisor Jobs in Wisconsin (NOW HIRING)

Eau Claire Ford Lincoln

Lube Tech

Eau Claire, WI · On-site

$13.75 - $19/hr

We are looking to add another person to our Quick Lane team! The right candidate will enjoy working ... Communication to other technicians and advisors. Qualifications * Able to work in a fast paced ...

Eau Claire Ford Lincoln

Lube Tech

Eau Claire, WI

$13.75 - $19/hr

We are looking to add another person to our Quick Lane team! The right candidate will enjoy working ... Communication to other technicians and advisors. Qualifications * Able to work in a fast paced ...

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Quick Lane Advisor information

What does a Quick Lane Advisor do?

A Quick Lane Advisor typically greets customers, listens to their vehicle concerns, and recommends appropriate maintenance or repair services. They create work orders, communicate with technicians about customer needs, and keep customers updated on the status of their vehicles. Advisors also review completed work with customers, explain any recommendations, and process payments. This role requires strong communication skills and the ability to multi-task in a fast-paced, team-oriented environment.

What is a Quick Lane Advisor?

A Quick Lane Advisor is a customer service professional who works at Quick Lane Tire & Auto Centers, assisting customers with their vehicle maintenance and repair needs. They act as the main point of contact between customers and technicians, helping to diagnose issues, explain recommended services, and ensure that work is completed efficiently. Quick Lane Advisors also handle appointments, provide cost estimates, and answer any questions customers may have. Their goal is to provide a smooth and positive experience for customers needing routine automotive services such as oil changes, tire rotations, and brake inspections.

What skills and qualifications does a Quick Lane Advisor need?

To thrive as a Quick Lane Advisor, you need strong automotive knowledge, customer service skills, and often a high school diploma or equivalent. Familiarity with dealership management systems, basic point-of-sale software, and vehicle diagnostic tools is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented attitude help you build trust and efficiently address client concerns. These skills and qualities are essential for ensuring customer satisfaction, streamlining service operations, and driving repeat business in a fast-paced automotive service environment.

What is the difference between Quick Lane Advisor vs Service Advisor?

AspectQuick Lane AdvisorService Advisor
CredentialsHigh school diploma, automotive service knowledgeHigh school diploma, often additional certifications
Work EnvironmentQuick service lanes, fast-pacedFull-service repair shops, customer-focused
Employer & IndustryAutomotive dealerships, quick service centersAutomotive dealerships, repair shops
Primary RoleAssist customers with quick service needs, recommend servicesAdvise customers on repairs, estimate costs, upsell services

Quick Lane Advisors focus on fast, efficient customer service for quick maintenance, while Service Advisors handle comprehensive vehicle repairs and detailed customer consultations. Both roles require automotive knowledge but differ in scope and environment.

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Quick Lane Advisor jobs near you

Automotive Service Technician / 19 -11126

Quick Lane at Onalaska

Onalaska, WI • On-site

Full-time

Posted 6 days ago

Job description

SUMMARY: Service Technicians,


SUMMARY: Service Technicians,

Quick Lane Tire & Auto Center has immediate openings for service technicians. Quick Lane offers an excellent work environment in a state-of-the-art facility. We offer factory-driven technical training with a clearly defined career path for advancement opportunities within the dealer network. In this role, the technician will have the skills to perform the following: service and repairs, brakes, alignments, scheduled maintenance, drivetrain, diagnostics, suspension, steering, and chassis parts.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

  • Ensures vehicle inspections are completed thoroughly and accurately
  • Communicates the results of the inspection process with the service advisor
  • Performs work specified on the repair order with efficiency and in accordance with dealership policies
  • Works well within a team environment

QUALIFICATIONS

  • Previous technician experience required
  • ASE and/or Mechanic Certification preferred
  • Valid driver's license

EDUCATION and/or EXPERIENCE

  • High School Diploma required
  • Certification from Mechanical Training a plus

LANGUAGE SKILLS

  • English

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to do the following:

  • Lift automotive batteries and tires
  • Work with shop tools and equipment

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work in a retail tire and auto service environment