ZipRecruiter

Log In

1

Automobile Service Advisor Jobs (NOW HIRING)

L & R Automotive

Service Advisor

Arvada, CO · On-site

$65K - $100K/yr

Experienced Automotive Service Advisor Earn $65,000 - $100,000+ While Enjoying Nights & Weekends Off Are you an experienced Automotive Service Advisor looking for a career where you can succeed ...

next page

Showing results 1-20

All JobsAutomobile Service Advisor Jobs

Automobile Service Advisor information

See salary details

$12

$25

$45

How much do automobile service advisor jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for automobile service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

How does an Automobile Service Advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What does a service advisor do in automotive?

An automobile service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare service estimates, and communicate repair progress, often using diagnostic tools and maintaining customer records.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales they generate, such as repairs and maintenance services. They may also receive benefits like health insurance and paid time off, and their compensation can vary depending on the dealership or repair shop.

What are the key skills and qualifications needed to thrive as an Automobile Service Advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for those new to the industry but manageable with training and experience.

What are Automobile Service Advisors?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

What qualifications do I need to be a service advisor?

Automobile service advisors typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Prior experience in customer service or automotive repair can be beneficial, and some employers may prefer certifications such as ASE (Automotive Service Excellence).

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

More about Automobile Service Advisor jobs
What cities are hiring for Automobile Service Advisor jobs? Cities with the most Automobile Service Advisor job openings:
What states have the most Automobile Service Advisor jobs? States with the most job openings for Automobile Service Advisor jobs include:
What job categories do people searching Automobile Service Advisor jobs look for? The top searched job categories for Automobile Service Advisor jobs are:
Automobile Service Advisor jobs near you
Automotive Service Advisor/Writer

Automotive Service Advisor/Writer

The Faulkner Automotive Group

Trevose, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at Buick/GMC Trevose! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.

Automotive Service Advisor Benefits, include:

  • Top-tier benefits: Medical, Dental and Vision
  • 401k with company match
  • Paid time off & paid holidays
  • Employee discounts
  • Employee referral bonuses
  • Annual reviews and merit increases

As a Service Advisor, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.

Automotive Service Advisor Requirements

  • Valid driver’s license
  • Vehicle repair or service experience preferred
  • Customer service experience preferred

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Faulkner127