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Automobile Service Advisor Jobs (NOW HIRING)

Apex Automotive

Service Advisor

Glen Allen, VA · On-site

Description Virginia Automotive Service in Glenn Allen, VA is looking to hire an exceptional Service Advisor to join our winning team! Platinum Plus provides the highest quality automotive services ...

TLS Motorworks

Automotive Service Advisor

Chamblee, GA · On-site

$65K - $120K/yr

Automotive Service Advisor - TLS Motorworks (No Weekends) Compensation: $65,000-$120,000+ | Monday-Friday TLS Motorworks is an established independent automotive repair shop specializing in Japanese ...

Gilchrist Automotive

Service Advisor

Lawton, OK · On-site

Service Advisor Location: Lawton, OK, 73505 Skills: Service Advisor We are seeking a highly ... The ideal candidate will have a strong background in automotive service and repair, excellent ...

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Automobile Service Advisor information

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$12

$25

$45

How much do automobile service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for automobile service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is an automobile service advisor?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How does an automobile service advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an automobile service advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

How do automobile service advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and customer satisfaction, with some earning additional incentives for meeting performance targets.

How hard is being an automobile service advisor?

Being an automobile service advisor involves strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer expectations. The job can be demanding due to multitasking, handling customer concerns, and working in a fast-paced environment, but it is generally manageable with proper training and experience.

How much do automobile service advisors make in the US?

Automobile service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume dealerships earning higher wages. Compensation often includes base pay plus commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
More about Automobile Service Advisor jobs

What cities are hiring for Automobile Service Advisor jobs?

Cities with the most Automobile Service Advisor job openings:

What states have the most Automobile Service Advisor jobs?

States with the most job openings for Automobile Service Advisor jobs include:

What job categories do people searching Automobile Service Advisor jobs look for?

The top searched job categories for Automobile Service Advisor jobs are:

Automobile Service Advisor jobs near you
Infographic showing various Automobile Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Capital Nissan of Wilmington

Wilmington, NC • On-site

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

CAPITAL is seeking an Automotive Service Advisor to join our team.  As the Service Advisor you will be the primary point of contact for customers requiring automotive maintenance and repair services. Your role will involve assessing customers' vehicle service needs, scheduling appointments, and communicating effectively with the service department to ensure timely completion of work. 

 Automotive Service Advisor Compensation & Benefits: 

  • Competitive Pay  
  • Health Insurance 
  • PTO 
  • 401(K) 

Automotive Service Advisor Responsibilities: 

  • Conduct thorough vehicle inspections to accurately diagnose problems and recommend necessary repairs and maintenance
  • Provide detailed explanations of recommended services and associated costs to customers, ensuring transparency and trust
  • Schedule service appointments and manage the service department's workload efficiently
  • Collaborate with technicians and other team members to ensure smooth workflow and timely completion of repairs
  • Handle customer inquiries and complaints promptly and professionally, striving to resolve issues to their satisfaction
  • Maintain a clean and organized work environment, adhering to safety and cleanliness standards
  • Other duties assigned  

Automotive Service Advisor Requirements: 

  • Experience in automotive service advising or a similar customer service role within the automotive industry preferred
  • Strong knowledge of automotive systems and components, including diagnostic procedures and repair techniques
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and work effectively as part of a team
  • Proficiency in computerized systems and software applications used for estimating, scheduling, and invoicing
  • Valid driver's license and a clean driving record
  • Must be able to pass a pre-employment background check 

WE ARE CAPITAL! With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company – it’s a community. We combine a rich tradition of excellence with the forward-thinking culture of a family-owned business. We’re proud to support military personnel and veterans and are committed to your professional growth, innovation, and success.  Ready to accelerate your career? Join the Capital Automotive Group family today and become part of a team that’s driving innovation and delivering excellence every mile of the way!

At Capital Auto Group, we are committed to creating a diverse and inclusive workplace. We embrace equal opportunity in all aspects of employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We value the unique perspectives and contributions of every employee and strive to foster a culture where everyone feels respected and empowered.

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