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Automobile Service Advisor Jobs in Anderson, IN (NOW HIRING)

Automotive Service Advisor

Indianapolis, IN · On-site

$50K - $100K/yr

Previous Automotive Service Advisor Experience is a plus but not required * Willingness to undergo a background check in accordance with local law/regulations * 18+ years of age or older to comply ...

Automotive service advisor experience is a plus * Ability to read, write and speak English fluently * Ability to concentrate and accomplish tasks despite interruptions * Multitasking skills

Service Advisor - Top Pay, Top Store, Top Opportunity Join One of Indiana's Premier Buick GMC ... Apply today to begin your career with Ed Martin Automotive Group.

Service Advisor - Top Pay, Top Store, Top Opportunity Join One of Indiana's Premier Buick GMC ... Apply today to begin your career with Ed Martin Automotive Group.

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Automobile Service Advisor information

See Anderson, IN salary details

$10

$22

$39

How much do automobile service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automobile service advisor in Anderson, IN is $22.47, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.82 per hour, depending on experience, location, and employer.

What is an automobile service advisor?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How does an automobile service advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an automobile service advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

How do automobile service advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and customer satisfaction, with some earning additional incentives for meeting performance targets.

How hard is being an automobile service advisor?

Being an automobile service advisor involves strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer expectations. The job can be demanding due to multitasking, handling customer concerns, and working in a fast-paced environment, but it is generally manageable with proper training and experience.

How much do automobile service advisors make in the US?

Automobile service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume dealerships earning higher wages. Compensation often includes base pay plus commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What are popular job titles related to Automobile Service Advisor jobs in Anderson, IN?

For Automobile Service Advisor jobs in Anderson, IN, the most frequently searched job titles are:

What job categories do people searching Automobile Service Advisor jobs in Anderson, IN look for?

The top searched job categories for Automobile Service Advisor jobs in Anderson, IN are:

Infographic showing various Automobile Service Advisor job openings in Anderson, IN as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $46,742 per year, or $22.5 per hour.

$50K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Napleton Italian Imports, the Service Advisor is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!  

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. 

What We Offer:

  • Potential pay range of $50,000-$150,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.  
  • Family Owned and Operated – 90+ years in business! 
  • Medical, Dental, Vision Insurance, 401k 
  • Paid Vacation and Sick Time 
  • Paid Training 
  • Discounts on products, services, and vehicles 
  • Fantastic Growth Opportunities 

Job Responsibilities:

  • Work with customers to ensure we meet and address all vehicle maintenance needs
  • Write repair orders for customers with full transparency of cost and time estimates
  • Provide exceptional and timely communication-keeping customers updated throughout the process
  • Communicate frequently with Technicians and Parts to ensure timely completion of work
  • Exhibit a positive attitude and strong work ethic with customers and co-workers.
  • Utilize cutting edge Fixed Operations Technology

Job Requirements:

  • Exceptional Customer Service Skills
  • Tech Savvy- able to learn and utilize technology
  • Previous Automotive Service Advisor Experience is a plus but not required
  • Willingness to undergo a background check in accordance with local law/regulations 
  • 18+ years of age or older to comply with the company driving policy 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws 

Automotive Service Advisor, Service Consultant, Automotive Service Writer, Automotive Lane Manager, Assistant Service Manager, Automotive Service Writer