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Automobile Service Advisor Jobs in Arizona (NOW HIRING)

Big O Tires

Service Advisor

Sedona, AZ · On-site

$55K - $70K/yr

The Service Advisor plays a pivotal role in bridging the gap between customers and the automotive service team, ensuring a seamless and positive service experience. This position is responsible for ...

Midas PEORIA 3714

Automotive Service Advisor

Peoria, AZ · On-site

$750 - $1.1K/mo

We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Midas

Automotive Service Advisor

Peoria, AZ · On-site

We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Prescott Honda

Service Advisor

Prescott, AZ · On-site

As a Service Advisor, you will be responsible for providing excellent customer service, maintaining positive relationships with clients, and ensuring efficient automotive service operations. You will ...

Prescott Honda

Service Advisor

Prescott, AZ · On-site

As a Service Advisor, you will be responsible for providing excellent customer service, maintaining positive relationships with clients, and ensuring efficient automotive service operations. You will ...

Prescott Honda

Service Advisor

Prescott, AZ · On-site

As a Service Advisor, you will be responsible for providing excellent customer service, maintaining positive relationships with clients, and ensuring efficient automotive service operations. You will ...

Asbury Automotive Group

Service Advisor

Peoria, AZ · On-site

About Asbury Larry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a ... As a Service Advisor , you will have the opportunity to make a positive impact on our business and ...

CarGuys Inc.

Automotive Service Writer

Phoenix, AZ

$24 - $45/hr

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide LOCATION Nationwide automotive ...

CarGuys Inc.

Automotive Service Writer

Mesa, AZ

$109K/yr

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER / SERVICE CONSULTANT - UP TO $109,000+ PER YEAR CarGuys Inc. - High-Paying Automotive Service Advisor Jobs Nationwide LOCATION Nationwide automotive ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ

$60K/yr

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

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All JobsAutomobile Service Advisor JobsAutomobile Service Advisor Jobs in Arizona

Automobile Service Advisor information

See Arizona salary details

$11

$24

$42

How much do automobile service advisor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for automobile service advisor in Arizona is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

How does an automobile service advisor typically collaborate with technicians and customers to ensure a smooth service process?

An Automobile Service Advisor acts as a crucial link between customers and service technicians. They communicate customer concerns clearly to the technical team, translate technical information into layman's terms for customers, and keep both sides updated throughout the repair process. Advisors also schedule appointments, manage repair timelines, and handle unexpected issues, ensuring a positive experience for all parties. Effective collaboration and strong communication skills are essential in this fast-paced, customer-focused environment.

What are the key skills and qualifications needed to thrive as an automobile service advisor, and why are they important?

To thrive as an Automobile Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and often a high school diploma or relevant certification. Familiarity with dealership management systems, repair order software, and diagnostic tools is commonly required. Strong communication, problem-solving, and organizational skills help build trust with customers and coordinate effectively with technicians. These skills are critical for ensuring efficient service operations, customer satisfaction, and repeat business in a competitive automotive environment.

What is an automobile service advisor?

Automobile Service Advisors act as the main point of contact between customers and the service department at automotive dealerships or repair shops. They help customers understand their vehicle's maintenance or repair needs, provide estimates, and schedule services. Service Advisors also communicate with technicians to relay findings and updates, ensuring the customer is informed throughout the process. Their goal is to provide excellent customer service while facilitating efficient and accurate vehicle repairs.

How hard is being an automobile service advisor?

Being an automobile service advisor involves strong communication skills, technical knowledge of vehicle systems, and the ability to manage customer interactions. The job can be demanding due to multitasking, meeting deadlines, and handling customer concerns, but it also offers opportunities for growth with experience and certifications. Overall, it requires a combination of technical understanding and interpersonal skills to succeed.

What is the difference between Automobile Service Advisor vs Automotive Technician?

AspectAutomobile Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive technologyASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Search & Comparison IntentCustomer service, sales, vehicle maintenanceVehicle repairs, diagnostics, technical skills

The main difference is that an Automobile Service Advisor primarily interacts with customers, explaining repairs and scheduling services, while an Automotive Technician focuses on diagnosing and repairing vehicles. Both roles are essential in auto service centers and often work closely together to ensure customer satisfaction and vehicle safety.

How do automobile service advisors get paid?

Automobile service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. Their compensation often depends on the volume of work they generate and customer satisfaction, and they may also receive incentives for meeting performance targets.

How much do automobile service advisors make in the US?

Automobile service advisors in the US typically earn an average annual salary of around $40,000 to $60,000, with experienced professionals and those working in high-volume dealerships earning higher wages. Compensation often includes commissions or bonuses based on sales and customer satisfaction, and strong communication skills are essential for success in this role.
What are popular job titles related to Automobile Service Advisor jobs in Arizona? For Automobile Service Advisor jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Automobile Service Advisor jobs in Arizona look for? The top searched job categories for Automobile Service Advisor jobs in Arizona are:
What cities in Arizona are hiring for Automobile Service Advisor jobs? Cities in Arizona with the most Automobile Service Advisor job openings:
Automobile Service Advisor jobs near you
Infographic showing various Automobile Service Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $50,267 per year, or $24.2 per hour.

Service Advisor

Big O Tires

Sedona, AZ • On-site

$55K - $70K/yr

Full-time

Re-posted 15 days ago

Job description

About the Role:

The Service Advisor plays a pivotal role in bridging the gap between customers and the automotive service team, ensuring a seamless and positive service experience. This position is responsible for understanding customer needs, accurately diagnosing vehicle issues through effective communication with technicians, and providing clear, detailed explanations and recommendations to customers. The Service Advisor drives customer satisfaction by managing service appointments, coordinating repairs, and following up to ensure quality and timeliness. Success in this role requires a competitive drive to meet and exceed service goals while maintaining a customer-first approach. Ultimately, the Service Advisor contributes to the overall reputation and profitability of the service department by fostering trust and delivering exceptional service.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably within the automotive industry.
  • Basic automotive knowledge sufficient to understand vehicle systems and common repairs.
  • Strong verbal communication skills with the ability to explain technical information clearly.
  • Ability to work in a fast-paced environment while maintaining attention to detail.

Preferred Qualifications:

  • Certification or training in automotive service advising or related fields.
  • Experience using automotive service management software.
  • Familiarity with automotive parts and repair processes.
  • Demonstrated ability to handle multiple customer interactions simultaneously.
  • Additional language skills to support diverse customer populations.

Responsibilities:

  • Greet customers promptly and courteously, establishing rapport and understanding their vehicle service needs.
  • Listen attentively to customer concerns and accurately document vehicle issues and service requests.
  • Communicate effectively with automotive technicians to diagnose problems and determine necessary repairs or maintenance.
  • Provide clear explanations of recommended services, pricing, and timelines to customers, ensuring transparency and trust.
  • Schedule service appointments, manage workflow, and follow up with customers to confirm satisfaction and address any further needs.

Skills:

In daily work, the Service Advisor uses competitive drive to proactively meet service targets and enhance customer satisfaction. Clear communication skills are essential for translating complex automotive information into understandable terms for customers, ensuring they feel informed and confident in service decisions. Providing great customer service involves active listening, empathy, and responsiveness to customer needs, which helps build lasting relationships and repeat business. Automotive knowledge allows the advisor to accurately interpret technician feedback and make appropriate recommendations, improving service efficiency and quality. Preferred skills such as software proficiency and multilingual abilities further enhance the advisor's capability to manage workflow effectively and serve a diverse clientele.

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