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Automotive Service Advisor Jobs in Arizona (NOW HIRING)

Midas

Automotive Service Advisor

Peoria, AZ · On-site

We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ

$60K/yr

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ

$60K/yr

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Horne Kia

Automotive Service Advisor

Gilbert, AZ

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you ...

Horne Kia

Automotive Service Advisor

Gilbert, AZ

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you ...

Horne Kia

Automotive Service Advisor

Gilbert, AZ · On-site

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Arizona

Automotive Service Advisor information

See Arizona salary details

$11

$24

$42

How much do automotive service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for automotive service advisor in Arizona is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role involves customer communication, sales, and service management. Mechanics usually earn hourly wages or flat rates based on repairs performed. Compensation varies by location, experience, and shop size, but service advisors generally have higher earning potential due to their sales and customer service responsibilities.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with compensation structures varying by dealership or service center. Strong communication skills and product knowledge can influence earning potential.

Is an automotive service advisor a hard job?

An automotive service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which requires strong communication skills and technical knowledge. The role can be demanding due to customer interactions, multitasking, and meeting deadlines, but it is manageable with proper training and experience.
More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Arizona?

The most popular types of Automotive Service Advisor jobs in Arizona are:

What are popular job titles related to Automotive Service Advisor jobs in Arizona?

For Automotive Service Advisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Arizona look for?

The top searched job categories for Automotive Service Advisor jobs in Arizona are:

What cities in Arizona are hiring for Automotive Service Advisor jobs?

Cities in Arizona with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in AZ?

For Automotive Service Advisor jobs in AZ, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,267 per year, or $24.2 per hour.

Automotive Service Advisor

Elite Recruiting Services

Avondale, AZ • On-site

$56 - $95/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Job description

Avondale, United States | Posted on 08/18/2026

NOW HIRING: EXPERIENCED AUTOMOTIVE SERVICE ADVISOR

Horne Mazda of Avondale | Avondale, AZ

Full-Time | $5,000–$8,500+ Per Month | Performance-Based

Experienced Service Advisors — We Want to Hear From You

Horne Mazda of Avondale is looking for an experienced Automotive Service Advisor / Service Writer to join our growing service department.

We're seeking a proven service professional who understands the dealership service process, knows how to build customer relationships, can confidently recommend needed repairs and is comfortable working in a fast-paced, high-volume environment.

If you have dealership Service Advisor experience and are ready for strong earning potential, a supportive team and long-term career growth, this could be the opportunity for you.

$5,000–$8,500+ Monthly Earning Potential

Performance-based compensation

  • Medical, dental, vision and life insurance
  • Paid time off and holidays
  • Employee vehicle and service discounts
  • Supportive, team-oriented environment
  • Long-term growth with a family-owned dealership group
What You'll Do
  • Greet customers and provide a professional service experience
  • Conduct vehicle walkarounds and document customer concerns
  • Write accurate and detailed repair orders
  • Recommend maintenance and repairs based on vehicle needs
  • Clearly explain repair recommendations, pricing and timelines
  • Coordinate closely with technicians and the service department
  • Monitor repair progress and provide customers with timely updates
  • Identify additional service opportunities while maintaining a customer-first approach
  • Manage appointments, repair orders and customer follow-up
  • Review completed repairs with customers and assist with vehicle delivery
  • Maintain strong customer satisfaction and productivity standards
What We're Looking For
  • Previous Automotive Service Advisor / Service Writer experience required
  • Dealership service experience strongly preferred
  • Strong understanding of automotive maintenance and repair
  • Proven ability to recommend and sell automotive services
  • Excellent customer service and communication skills
  • Strong organizational and time-management abilities
  • Comfortable using computers, CRM systems and dealership software
  • Ability to manage multiple customers and repair orders in a high-volume environment
  • Professional appearance and positive attitude
  • Reliable, motivated and team-oriented
  • Bilingual Spanish/English is a plus
The Ideal Candidate

We're looking for someone who can hit the ground running — a Service Advisor who already understands repair orders, technician workflow, customer follow-up, maintenance recommendations and the importance of CSI.

If you're currently working as a Service Advisor and are looking for a dealership where your experience and performance are valued, we'd like to speak with you.

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