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Automotive Service Advisor Jobs in Arizona (NOW HIRING)

Midas

Automotive Service Advisor

Peoria, AZ · On-site

We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Midas PEORIA 3714

Automotive Service Advisor

Peoria, AZ · On-site

$750 - $1.1K/mo

We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This ...

Volvo Cars Gilbert

Automotive Service Advisor

Surprise, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. Your primary goal will be to assist ...

Chapman Bell Rd. Hyundai

Automotive Service Advisor

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor Company: Chapman Hyundai Phoenix Address: 999 W Bell Rd, Phoenix, AZ 85023 Schedule: Monday-Friday Pay: Uncapped Commission About the Company Chapman Automotive Group is a ...

Chapman Bell Rd. Hyundai

Automotive Service Advisor

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Automotive Service Advisor Company: Chapman Hyundai Phoenix Address: 999 W Bell Rd, Phoenix, AZ 85023 Schedule: Monday-Friday Pay: Uncapped Commission About the Company Chapman Automotive Group is a ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ · On-site

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Winslow Ford

Automotive Service Advisor

Winslow, AZ

$60K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Automotive Service Advisor Winslow Ford | Winslow, AZ About Winslow Ford Winslow Ford is a trusted Ford dealership serving Winslow and the surrounding Arizona communities. Our service department is ...

Horne Kia

Automotive Service Advisor

Gilbert, AZ

  • Medical

  • PTO

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you ...

Horne Kia

Automotive Service Advisor

Gilbert, AZ

  • Medical

  • PTO

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you ...

Horne Kia

Automotive Service Advisor

Gilbert, AZ · On-site

  • Medical

  • PTO

Automotive Service Advisor If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you ...

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All JobsAutomotive Service Advisor JobsAutomotive Service Advisor Jobs in Arizona

Automotive Service Advisor information

See Arizona salary details

$11

$24

$42

How much do automotive service advisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for automotive service advisor in Arizona is $24.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $27.79 per hour, depending on experience, location, and employer.

Do automotive service advisors get paid more than mechanics?

Automotive service advisors typically earn higher base salaries and commissions compared to mechanics because their role focuses on customer communication, estimating repairs, and sales. Mechanics usually earn hourly wages or flat rates for labor performed. Overall compensation depends on experience, location, and the specific dealership or repair shop.

How do automotive service advisors get paid?

Automotive service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.

What are the key skills and qualifications needed to thrive as an automotive service advisor, and why are they important?

To thrive as an Automotive Service Advisor, you need a solid understanding of automotive systems, strong customer service abilities, and often a high school diploma or postsecondary automotive training. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification are commonly required. Excellent communication, active listening, and problem-solving skills help build trust with customers and coordinate effectively with technicians. These skills are vital for ensuring customer satisfaction, accurate service recommendations, and efficient workflow in automotive service environments.

What do you need to be an automotive service advisor?

To become an automotive service advisor, you typically need strong communication and customer service skills, knowledge of automotive systems, and experience with repair procedures. A high school diploma or equivalent is usually required, and some employers prefer candidates with prior experience in automotive or sales roles. Certification or training in automotive technology can be beneficial but is not always mandatory.

What are some common challenges automotive service advisors face when balancing customer expectations and repair timelines?

Automotive Service Advisors often face the challenge of managing customer expectations when repairs take longer than anticipated due to parts availability or complex diagnostics. Clear and proactive communication with both customers and the technician team is essential to keep everyone informed and satisfied. Advisors must also manage a high volume of service requests, prioritize urgent repairs, and maintain accurate documentation, all while delivering excellent customer service. Building strong relationships with both customers and technicians can help streamline the process and minimize misunderstandings.

What does an automotive service advisor do?

An Automotive Service Advisor acts as the main point of contact between customers and the service department at an auto repair shop or dealership. They listen to customers’ concerns about their vehicles, recommend necessary services or repairs, and communicate with technicians to ensure the work is completed efficiently. Service Advisors also provide cost estimates, explain repair details, and help ensure customer satisfaction throughout the service process.

What is an automotive service advisor?

An Automotive Service Advisor is employed by a car dealership or service center to communicate with customers regarding their repair and maintenance issues. They then liaise with the Mechanics or Auto Technicians who make the repairs. As an Automotive Service Advisor, your responsibilities and duties include greeting customers, understanding their needs, communicating those to service providers, working with insurance companies when needed, and ensuring the customer understands the repair or maintenance options they have. Some jobs also require their service advisors to have technician or sales experience so that they can fulfill multiple roles in the company.

What is the difference between Automotive Service Advisor vs Automotive Technician?

AspectAutomotive Service AdvisorAutomotive Technician
CredentialsCustomer service skills, sometimes certifications in automotive systemsASE certifications, technical training
Work EnvironmentFront desk, customer interaction, office settingGarage or workshop, hands-on repair environment
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto repair shops, dealerships, service centers
Common Search & ComparisonCustomer communication, service salesVehicle diagnostics, repairs

The main difference is that Automotive Service Advisors focus on customer communication, explaining repairs, and selling services, while Automotive Technicians perform the actual vehicle repairs and diagnostics. Both roles are essential in the automotive service industry and often work closely together to ensure customer satisfaction and vehicle performance.

More about Automotive Service Advisor jobs

What are the most commonly searched types of Automotive Service Advisor jobs in Arizona?

The most popular types of Automotive Service Advisor jobs in Arizona are:

What are popular job titles related to Automotive Service Advisor jobs in Arizona?

For Automotive Service Advisor jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Automotive Service Advisor jobs in Arizona look for?

The top searched job categories for Automotive Service Advisor jobs in Arizona are:

What cities in Arizona are hiring for Automotive Service Advisor jobs?

Cities in Arizona with the most Automotive Service Advisor job openings:

What are popular job titles related to Automotive Service Advisor jobs in AZ?

For Automotive Service Advisor jobs in AZ, the most frequently searched job titles are:

Automotive Service Advisor jobs near you
Infographic showing various Automotive Service Advisor job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,267 per year, or $24.2 per hour.

Automotive Service Advisor

Midas

Peoria, AZ • On-site

Other

Re-posted 10 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

310th of 368 rated vehicle maintenance

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisors to manage all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service advisor experience
  • Track record of proven sales numbers
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including Saturdays
  • Valid driver's license

Compensation: $750.00 - $1,100.00 per month
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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