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Tesla Service Advisor Jobs (NOW HIRING)

Tesla

Customer Experience Specialist

Aurora, CO · On-site

$24.30 - $36.45/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Tesla Advisor, Sales 2 - $19.44 - $29.16/hour * Tesla Advisor, Sales 3 - $24.3 - $36.45/hour ...

Tesla

Seasonal Customer Experience Specialist

Manhattan, NY · On-site

$19.20 - $28.80/hr

... services, and pet insurance * Commuter benefits * Employee discounts and perks program Expected Compensation * Seasonal Tesla Advisor - $19.2 - $28.8/hour + benefits for all levels Pay offered may ...

Tesla

Seasonal Customer Experience Specialist

Fife, WA · On-site

$17.28 - $25.92/hr

... legal services, and pet insurance * Commuter benefits * Employee discounts and perks program Expected Compensation * Seasonal Tesla Advisor - $17.28 - $25.92/hour + benefits for all levels Pay ...

Tesla

Customer Experience Specialist

Highlands Ranch, CO · On-site

$24.30 - $36.45/hr

... services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected Compensation * Tesla Advisor, Sales ...

Tesla

Seasonal Customer Experience Specialist

Denver, CO · On-site

$17.28 - $25.92/hr

... legal services, and pet insurance * Commuter benefits * Employee discounts and perks program Expected Compensation * Seasonal Tesla Advisor - $17.28 - $25.92/hour + benefits for all levels Pay ...

Tesla

Customer Experience Specialist

Flushing, NY · On-site

$21.60 - $32.40/hr

... services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected Compensation * Tesla Advisor, Sales ...

Tesla

Customer Experience Specialist

Mount Kisco, NY · On-site

$20.52 - $30.78/hr

... services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected Compensation * Tesla Advisor, Sales ...

Tesla

Customer Experience Specialist

Staten Island, NY · On-site

$21.60 - $32.40/hr

... services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected Compensation * Tesla Advisor, Sales ...

Tesla

Regional Campaign Lead

Charlotte, NC · On-site

... with experience advising senior leadership * Experience negotiating vendor partnerships and ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Regional Campaign Lead

Dallas, TX · On-site

... with experience advising senior leadership * Experience negotiating vendor partnerships and ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Regional Campaign Lead

Miami Gardens, FL · On-site

... with experience advising senior leadership * Experience negotiating vendor partnerships and ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Regional Campaign Lead

Salt Lake City, UT · On-site

... with experience advising senior leadership * Experience negotiating vendor partnerships and ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Regional Campaign Lead

Chicago, IL · On-site

... with experience advising senior leadership * Experience negotiating vendor partnerships and ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

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All JobsTesla Service Advisor Jobs

Tesla Service Advisor information

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$45

How much do tesla service advisor jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for tesla service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does a Tesla Service Advisor do?

A Tesla Service Advisor acts as the main point of contact between Tesla customers and the service center. They are responsible for understanding customer concerns, scheduling service appointments, explaining repair processes, and ensuring a smooth service experience. Service Advisors also keep customers updated on the status of their vehicles and help coordinate with technicians to resolve issues efficiently. Their role is essential for maintaining customer satisfaction and supporting Tesla’s commitment to high-quality service.

What is the difference between Tesla Service Advisor vs Tesla Service Technician?

AspectTesla Service AdvisorTesla Service Technician
CredentialsCustomer service experience, sometimes certifications in automotive or salesTechnical certifications, automotive or electrical training
Work EnvironmentCustomer-facing, showroom and service centerGarage, repair bays, technical workshop
Employer & Industry UsageUsed in Tesla service centers for customer interactionUsed in Tesla service centers for vehicle repairs and diagnostics

While both roles are essential in Tesla service centers, the Tesla Service Advisor primarily focuses on customer interactions, scheduling, and sales support, whereas the Tesla Service Technician handles vehicle repairs, diagnostics, and technical maintenance. Their skills and certifications differ, but both contribute to delivering quality service to Tesla customers.

How does a Tesla Service Advisor typically collaborate with technicians and other team members to ensure customer satisfaction?

As a Tesla Service Advisor, you work closely with technicians, parts specialists, and other service team members to provide a seamless customer experience. Your responsibilities include clearly communicating customer concerns to technicians, keeping customers informed about repair progress, and coordinating with logistics or parts departments to minimize wait times. Effective collaboration and proactive problem-solving are essential, as you often act as the link between customers and the service team to ensure issues are resolved efficiently and customers leave satisfied.

What are the key skills and qualifications needed to thrive as a Tesla Service Advisor, and why are they important?

To thrive as a Tesla Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent, with technical training being advantageous. Familiarity with Tesla's proprietary diagnostic software, customer relationship management (CRM) systems, and scheduling platforms is important. Outstanding communication, problem-solving abilities, and a proactive attitude help build trust with customers and coordinate effectively with technicians. These skills ensure efficient service operations, high customer satisfaction, and support Tesla’s reputation for innovation and quality.
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What states have the most Tesla Service Advisor jobs? States with the most job openings for Tesla Service Advisor jobs include:
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Tesla Service Advisor jobs near you
Customer Experience Specialist

Customer Experience Specialist

Tesla

Aurora, CO • On-site

$24.30 - $36.45/hr

Other

Retirement, PTO

Posted 6 days ago

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 668 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.
In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.
What You'll Do
  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
  • Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
  • Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
  • Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
  • Provide the highest level of customer service to all current and future owners
  • Perform additional tasks as assigned to meet business needs

What You'll Bring
  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
  • Ability to understand and convey business issues and technical concepts
  • Strong sense of team mentality and reliability
  • Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Compensation and Benefits Benefits

As a part-time Tesla employee, you will be eligible for:

  • 401(k) with employer match
  • Employee Assistance Program
  • Sick and Vacation time
  • Tesla Babies program
  • Back-up childcare and parenting support resources
  • Pet Insurance
Expected Compensation
  • Tesla Advisor, Sales 2 - $19.44 - $29.16/hour
  • Tesla Advisor, Sales 3 - $24.3 - $36.45/hour
+ benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

We will accept applications for this job until July 12, 2026, after which this posting will be removed.

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