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Automotive Internal Service Advisor Jobs in Raleigh, NC

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

CarMedix

Automotive Service Advisor

Raleigh, NC

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

Inconceivable Automotive

Service Advisor

Raleigh, NC · On-site

$75K/yr

Vision insurance Automotive Service Advisor Inconceivable Automotive | Raleigh, NC $15/Hour Base Pay + Commission | $75,000+ Earning Potential | $500+ Monthly Team Bonuses | Health, Dental & Vision ...

Hiester Automotive

SERVICE ADVISOR

Lillington, NC · On-site

We are changing the automotive customer service experience! Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors.

Hiester Automotive

SERVICE ADVISOR

Lillington, NC · On-site

We are changing the automotive customer service experience! Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors.

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

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All JobsAutomotive Internal Service Advisor JobsAutomotive Internal Service Advisor Jobs in Raleigh, NC

Automotive Internal Service Advisor information

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$44

How much do automotive internal service advisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for automotive internal service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is an automotive internal service advisor?

An Automotive Internal Service Advisor is a professional in a dealership or service center who acts as a liaison between the service department and other departments, such as sales or parts. Their primary responsibilities include coordinating vehicle repairs and maintenance for dealership inventory or fleet vehicles, ensuring work orders are processed efficiently, and communicating status updates to relevant teams. They play a key role in streamlining workflow within the service department and ensuring that internal vehicles are serviced promptly and according to dealership standards.

What skills and qualifications are needed to thrive as an automotive internal service advisor?

To thrive as an Automotive Internal Service Advisor, you need a solid understanding of automotive repair processes, inventory management, and service workflow, often supported by experience in a dealership or repair shop environment. Familiarity with dealership management systems (DMS), repair order software, and parts catalog tools is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for coordinating between technicians and other departments. These abilities ensure efficient service operations, accurate documentation, and high customer satisfaction within a fast-paced automotive setting.

How does an automotive internal service advisor typically collaborate with technicians and other departments within a dealership?

An Automotive Internal Service Advisor acts as a bridge between the service department, technicians, and sales teams to ensure timely and accurate completion of internal vehicle repairs and maintenance. They communicate repair needs, coordinate schedules, and prioritize work based on dealership requirements, often juggling multiple internal requests at once. By maintaining clear communication and detailed documentation, they help minimize downtime and ensure vehicles are ready for sale or delivery promptly. Effective collaboration requires strong organizational skills and the ability to quickly resolve any issues that arise between teams.

What is the difference between Automotive Internal Service Advisor vs Automotive Service Writer?

AspectAutomotive Internal Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentIn-shop, interacting directly with technicians and customersFront desk, customer-facing, coordinating repairs
Industry UsageUsed interchangeably in many dealerships and repair shopsCommonly used term for front-desk roles in auto service

Both roles involve customer communication and technical knowledge, often requiring similar certifications. The main difference lies in terminology; 'Automotive Internal Service Advisor' emphasizes the internal, technical aspect, while 'Automotive Service Writer' is more customer-facing. Both positions are vital in auto repair shops and dealerships for ensuring smooth service operations.

How do automotive internal service advisors get paid?

Automotive internal service advisors typically earn a combination of a base salary and commissions or bonuses based on the sales of services and parts. They may also receive incentives for customer satisfaction and retention, with pay structures varying by dealership or service center. Strong communication skills and product knowledge are important for maximizing earnings.

Is an automotive internal service advisor a hard job?

An automotive internal service advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs with technicians. It requires good communication skills, technical knowledge, and the ability to handle customer service responsibilities, which can be demanding but manageable with experience. The job often involves multitasking in a fast-paced environment and may require certifications or training in automotive systems.

What are popular job titles related to Automotive Internal Service Advisor jobs in Raleigh, NC?

For Automotive Internal Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Automotive Internal Service Advisor jobs in Raleigh, NC look for?

The top searched job categories for Automotive Internal Service Advisor jobs in Raleigh, NC are:

Automotive Internal Service Advisor jobs near you
Infographic showing various Automotive Internal Service Advisor job openings in Raleigh, NC as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $52,435 per year, or $25.2 per hour.

Internal Service Advisor

Benson, NC • On-site

Blue Compass RV South Raleigh
See more jobs at Blue Compass RV South Raleighexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Start your journey with Blue Compass RV as we are looking for a Service Advisor to join our team!
THE ROLE: The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and technicians ensuring clear communication, accurate service recommendations, and efficient workflow.
We are looking for a sales-minded professional who can confidently guide customers through their service needs, identify additional opportunities, and handle challenging situations with professionalism and care.
This is a salary + commission-based role, offering strong earning potential for individuals who thrive in a performance-driven environment. $55,000
OUR BENEFITS INCLUDE:
  • Medical, dental, vision, disability, FSA's, and life insurance
  • Paid Time Off and paid holidays
  • 401K
  • Pet Insurance
  • 5-day work week
  • Employee Assistance Program (EAP)
  • Legal Coverage and Identity Theft Protection
  • Referral Program
  • Ongoing Training and Development Programs
  • Structured Career Path with advancement opportunities

WHAT YOU'LL DO
  • Serve as the primary point of contact for customers from service check-in through completion
  • Build relationships with customers and identify service needs with a sales-driven approach
  • Provide accurate estimates for repairs and installations prior to scheduling
  • Communicate clearly with technicians to ensure accurate diagnostics and timely completion
  • Keep customers informed of repair progress and manage expectations
  • Address customer concerns and escalated situations with professionalism, empathy, and a solution-oriented approach
  • Identify upsell opportunities to maximize service revenue
  • Maintain accurate documentation, work orders, and communication records
  • Manage multiple tasks in a fast-paced service environment

WHAT WE ARE LOOKING FOR
  • Strong sales mentality with the ability to recommend and close additional services
  • Excellent communication skills both verbal and written
  • Proven ability to navigate customer concerns and service recovery situations with confidence and professionalism
  • Ability to multitask and stay organized in a fast-paced environment
  • Strong attention to detail and follow-up skills
  • Solid computer skills and ability to navigate service systems
  • Team-oriented mindset with the ability to work closely with technicians and leadership

WHAT YOU CAN BRING TO THE TABLE
  • Minimum of 1 year of service advisor, automotive, or related experience preferred
  • Previous RV or camping lifestyle experience is a plus
  • Automotive or service industry background preferred
  • Strong customer service and problem-solving skills
  • Ability to work daily on a computer and perform internet searches as needed
  • Valid driver's license required

WHAT WE HAVE TO OFFER
Blue Compass RV, based out of Fort Lauderdale, is the fastest-growing RV company with over 100+ dealerships nationwide. We staff each dealership with the best people in the business and are known for the great care we take with both our customers and associates. You are not just an employee - you are family. We invest in our team through training, development, and clear career growth opportunities.
APPLY WITH US If you are ready for a rewarding career with competitive salary + commission compensation, excellent benefits, and opportunities to grow, consider joining the Blue Compass RV team.Be a part of the best customer experience team in the RV industry
Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

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