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Automotive Internal Service Advisor Jobs in Raleigh, NC

CarMedix

Automotive Service Advisor

Durham, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

CarMedix

Automotive Service Advisor

Raleigh, NC · On-site

$60K - $100K/yr

Must Apply using this link: -2/service-advisor Automotive Service Advisor Expected Earnings: $60,000-$100,000 per year Carmedix -- Durham, NC Carmedix is looking for an experienced, driven Automotive ...

Hiester Automotive

SERVICE ADVISOR

Lillington, NC · On-site

We are changing the automotive customer service experience! Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors.

Hiester Automotive

SERVICE ADVISOR

Lillington, NC · On-site

We are changing the automotive customer service experience! Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors.

Iron Oak Chevrolet

Be Seen First

Automotive Service Advisor

Creedmoor, NC · On-site

$25K - $30K/yr

Overview We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional ...

Meineke

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

Hudson Automotive Group

Service Advisor/ASM

Durham, NC · On-site

$60K - $175K/yr

... Internal Advancement Opportunities Southpoint Honda , a Hudson Automotive Company, is actively ... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ...

Hudson Automotive Group

Service Advisor/ASM

Durham, NC · On-site

$60K - $175K/yr

... Internal Advancement Opportunities Southpoint Honda ,a Hudson Automotive Company, is actively ... Service Advisors to join our award-winning, high-volume service team. Hudson Automotive Group ...

Meineke - 2235

Automotive Service Advisor

Clayton, NC · On-site

$55K - $80K/yr

At least two years of experience as an automotive service writer or service advisor is required. * Excellent communication and customer service abilities. * Working knowledge of automotive parts ...

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All JobsAutomotive Internal Service Advisor JobsAutomotive Internal Service Advisor Jobs in Raleigh, NC

Automotive Internal Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do automotive internal service advisor jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for automotive internal service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is the difference between Automotive Internal Service Advisor vs Automotive Service Writer?

AspectAutomotive Internal Service AdvisorAutomotive Service Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; certifications like ASE or manufacturer-specific training
Work EnvironmentIn-shop, interacting directly with technicians and customersFront desk, customer-facing, coordinating repairs
Industry UsageUsed interchangeably in many dealerships and repair shopsCommonly used term for front-desk roles in auto service

Both roles involve customer communication and technical knowledge, often requiring similar certifications. The main difference lies in terminology; 'Automotive Internal Service Advisor' emphasizes the internal, technical aspect, while 'Automotive Service Writer' is more customer-facing. Both positions are vital in auto repair shops and dealerships for ensuring smooth service operations.

What is an automotive internal service advisor?

An Automotive Internal Service Advisor is a professional in a dealership or service center who acts as a liaison between the service department and other departments, such as sales or parts. Their primary responsibilities include coordinating vehicle repairs and maintenance for dealership inventory or fleet vehicles, ensuring work orders are processed efficiently, and communicating status updates to relevant teams. They play a key role in streamlining workflow within the service department and ensuring that internal vehicles are serviced promptly and according to dealership standards.

How does an automotive internal service advisor typically collaborate with technicians and other departments within a dealership?

An Automotive Internal Service Advisor acts as a bridge between the service department, technicians, and sales teams to ensure timely and accurate completion of internal vehicle repairs and maintenance. They communicate repair needs, coordinate schedules, and prioritize work based on dealership requirements, often juggling multiple internal requests at once. By maintaining clear communication and detailed documentation, they help minimize downtime and ensure vehicles are ready for sale or delivery promptly. Effective collaboration requires strong organizational skills and the ability to quickly resolve any issues that arise between teams.

What skills and qualifications are needed to thrive as an automotive internal service advisor?

To thrive as an Automotive Internal Service Advisor, you need a solid understanding of automotive repair processes, inventory management, and service workflow, often supported by experience in a dealership or repair shop environment. Familiarity with dealership management systems (DMS), repair order software, and parts catalog tools is typically required. Strong organizational skills, attention to detail, and effective communication are essential soft skills for coordinating between technicians and other departments. These abilities ensure efficient service operations, accurate documentation, and high customer satisfaction within a fast-paced automotive setting.
What are popular job titles related to Automotive Internal Service Advisor jobs in Raleigh, NC? For Automotive Internal Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Automotive Internal Service Advisor jobs in Raleigh, NC look for? The top searched job categories for Automotive Internal Service Advisor jobs in Raleigh, NC are:
Automotive Internal Service Advisor jobs near you
Infographic showing various Automotive Internal Service Advisor job openings in Raleigh, NC as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $52,435 per year, or $25.2 per hour.

Corporate Service Advisor - Automotive

Crossroads Automotive Group

Wake Forest, NC • On-site

Full-time

PTO

Re-posted yesterday

Job description

Crossroads Automotive Group is seeking a proven Service Advisor ready to excel in a fast-paced, high-volume, multi-franchise dealership environment. If you’re driven by customer satisfaction, efficiency, and strong CSI performance, this is your opportunity to join a top-tier automotive group in the Southeast.

What You’ll Do:

  • Able to travel to multiple locations, including overnight stays
  • Fill in as Service Advisor for multiple brands
  • Serve as a Crossroads brand ambassador by consistently modeling the high standards of professionalism, technical expertise, and customer service excellence expected of our Service Advisors 
  • Train new Service Advisors
  • Own the customer experience from check-in to vehicle delivery
  • Serve as the key link between customers and technicians
  • Present recommended services clearly and confidently to drive repair orders
  • Prioritize work effectively to maximize shop efficiency and customer satisfaction
  • Deliver prompt, professional responses to all customer inquiries
  • Build long-term customer relationships that drive loyalty and repeat business
  • Ensure every guest leaves with a first-class dealership experience

Qualifications:

  • 2+ years automotive dealership service advisor experience (Ford experience preferred)
  • Proven CSI performance and strong customer retention skills
  • Excellent communication and relationship-building abilities
  • Strong problem solver who thrives in a fast-paced environment
  • Computer proficient (Reynolds & Reynolds experience a plus)
  • Ability to use a Digital MPI tool (XTime)
  • Professional appearance and positive, high-energy attitude
  • Valid driver’s license with clean record
  • Must pass background and drug screening

What We Offer:

  • Company Vehicle & Phone
  • Comprehensive benefits package + paid time off
  • Closed Sundays – work/life balance
  • Reputable, high-volume dealership group

Apply