Service Advisor
Durham, NC · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Durham, NC · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Durham, NC · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Durham, NC · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Raleigh, NC · On-site
$60 - $80/hr
Vision insurance Automotive Service Advisor Inconceivable Automotive | Raleigh, NC $15/Hour Base Pay + Commission | $75,000+ Earning Potential | $500+ Monthly Team Bonuses | Health, Dental & Vision ...
Service Advisor
Raleigh, NC · On-site
$60 - $80/hr
Vision insurance Automotive Service Advisor Inconceivable Automotive | Raleigh, NC $15/Hour Base Pay + Commission | $75,000+ Earning Potential | $500+ Monthly Team Bonuses | Health, Dental & Vision ...
Service Advisor
Raleigh, NC · On-site
$75K - $200K/yr
And we're looking for Service Advisors who want to help us build it. Compensation & Benefits Starting Base Pay: $15/hour + Commission Earning Potential: $75,000+ per year Monthly Team Bonuses:
Quick apply
Service Advisor
Raleigh, NC · On-site
$75K - $200K/yr
And we're looking for Service Advisors who want to help us build it. Compensation & Benefits Starting Base Pay: $15/hour + Commission Earning Potential: $75,000+ per year Monthly Team Bonuses:
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
Quick apply
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
Quick apply
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
Service Advisor
Durham, NC · On-site
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
Durham, NC · On-site
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
Raleigh, NC · On-site
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...
Service Advisor
Raleigh, NC · On-site
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...
Service Advisor
Durham, NC · On-site
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
Durham, NC · On-site
$50K - $85K/yr
As a Service Advisor , you'll be the friendly face guiding our customers through their car care needs. You'll use your people skills and sales savvy to recommend the right services, keep things ...
Service Advisor
Henderson, NC · On-site
SUMMARY Classic Toyota of Henderson is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We ...
Service Advisor
Henderson, NC · On-site
SUMMARY Classic Toyota of Henderson is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We ...
Service Advisor
Henderson, NC · On-site
SUMMARY Classic Toyota of Henderson is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We ...
Service Advisor
Henderson, NC · On-site
SUMMARY Classic Toyota of Henderson is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We ...
Service Advisor
Cary, NC · On-site
$50K - $65K/yr
As a Service Advisor, you'll serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and ...
Service Advisor
Cary, NC · On-site
$50K - $65K/yr
As a Service Advisor, you'll serve as the primary point of contact for customers throughout the vehicle service process. This role involves assessing customer needs, recommending maintenance and ...
SUMMARY Classic Toyota of Henderson is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We ...
SUMMARY Classic Toyota of Henderson is hiring for a Service Advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We ...
Service Advisor
Raleigh, NC · On-site
$60 - $80/hr
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...
Service Advisor
Raleigh, NC · On-site
$60 - $80/hr
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...
Service Advisor
Raleigh, NC · On-site
$60 - $80/hr
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...
Service Advisor
Raleigh, NC · On-site
$60 - $80/hr
The Service Advisor plays a critical role in delivering exceptional customer experience while driving service department success. This position serves as the primary liaison between customers and ...
Service Advisor
Durham, NC · On-site
$500 - $1.5K/wk
The Service Advisor is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An ...
Service Advisor
Durham, NC · On-site
$500 - $1.5K/wk
The Service Advisor is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An ...
Service Advisor information
See Raleigh, NC salary details
$11.68 - $14.64
6% of jobs
$14.64 - $17.59
15% of jobs
$18.20 is the 25th percentile. Wages below this are outliers.
$17.59 - $20.54
19% of jobs
The median wage is $22.41 / hr.
$20.54 - $23.49
16% of jobs
$23.49 - $26.45
15% of jobs
$27.70 is the 75th percentile. Wages above this are outliers.
$26.45 - $29.40
11% of jobs
$29.40 - $32.35
7% of jobs
$32.35 - $35.30
5% of jobs
$35.30 - $38.26
2% of jobs
$38.26 - $41.21
2% of jobs
$41.21 - $44.16
2% of jobs
$11
$25
$44
How much do service advisor jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.
What is a service advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
What does a service advisor do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
How does a service advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
Do service advisors get paid more than mechanics?
Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Raleigh, NC?
The most popular types of Service Advisor jobs in Raleigh, NC are:
What are popular job titles related to Service Advisor jobs in Raleigh, NC?
For Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Raleigh, NC look for?
The top searched job categories for Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Advisor jobs?
Cities near Raleigh, NC with the most Service Advisor job openings:
Full-time
Medical, Retirement, PTO
Re-posted 23 days ago
Job description
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
Service Advisor Responsibilities:
Service Advisor Requirements:
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Advisor Compensation and Benefits:
- Competitive Pay
- Flexible Working Hours
- Health Insurance
- PTO & Sick Leave
- 401(K)
Service Advisor Responsibilities:
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Service Advisor Requirements:
- Previous experience at a Ford dealership is a plus
- Ability to identify the problem quickly
- Knowledge of automobiles
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
- Ability to learn new technology and repair and service procedures and specifications
- Minimum of 1 year in service department
- Ability to lift 50 pounds and work on your feet for extended periods of time
- Ability to work in a fast-paced environment
- Basic computer skills
- Positive, friendly attitude
- High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.