Service Advisor
Cary, NC · On-site
Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality automotive services ...
Service Advisor
Cary, NC · On-site
Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality automotive services ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Durham, NC · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Service Advisor
Durham, NC · On-site
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...
Join Our Team as a Service Advisor at CarMedix! Are you passionate about providing top-notch customer service and helping clients navigate their automotive needs? If so, Carmedix in Durham, NC is ...
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Join Our Team as a Service Advisor at CarMedix! Are you passionate about providing top-notch customer service and helping clients navigate their automotive needs? If so, Carmedix in Durham, NC is ...
Description Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality ...
Description Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality ...
Description Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality ...
Description Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality ...
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
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SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
Quick apply
SERVICE ADVISOR
Lillington, NC · On-site
Working alongside Customer Advocates, Service Advisors are trained to provide a world-class service experience to all who enter our doors. At Hiester Automotive Group, the Customer Advocate are ...
Job Details Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Raleigh Date 05-11-2026 Address 7500 Reba Drive City Raleigh State NC
Job Details Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Raleigh Date 05-11-2026 Address 7500 Reba Drive City Raleigh State NC
Service Advisor
$500 - $1.5K/wk
The Service Advisor is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An ...
Quick apply
Service Advisor
$500 - $1.5K/wk
The Service Advisor is responsible for all contact with customers from the initial phone call through delivery of the vehicle. The primary focus of this position is on sales and customer service. An ...
Service Advisor
Raleigh, NC · On-site
Job Details Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Raleigh Date 05-11-2026 Address 7500 Reba Drive City Raleigh State NC Job Overview & Essential Functions ...
Service Advisor
Raleigh, NC · On-site
Job Details Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Raleigh Date 05-11-2026 Address 7500 Reba Drive City Raleigh State NC Job Overview & Essential Functions ...
Service Advisor
Cary, NC · On-site
$50K - $65K/yr
As a Service Advisor, you will play a key role in delivering outstanding customer service and ensuring smooth communication between customers and our service technicians. You will be responsible for ...
Service Advisor
Cary, NC · On-site
$50K - $65K/yr
As a Service Advisor, you will play a key role in delivering outstanding customer service and ensuring smooth communication between customers and our service technicians. You will be responsible for ...
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor / CSA
Raleigh, NC · On-site
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor / CSA
Raleigh, NC · On-site
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor / CSA
Raleigh, NC · On-site
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor / CSA
Raleigh, NC · On-site
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor / CSA
Raleigh, NC · On-site
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor / CSA
Raleigh, NC · On-site
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Automotive Service Advisor Full Time Join the Precision Tune Auto Care NC Team! At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service.
Service Advisor information
See Raleigh, NC salary details
$11.68 - $14.64
6% of jobs
$14.64 - $17.59
15% of jobs
$18.20 is the 25th percentile. Wages below this are outliers.
$17.59 - $20.54
19% of jobs
The median wage is $22.41 / hr.
$20.54 - $23.49
16% of jobs
$23.49 - $26.45
15% of jobs
$27.70 is the 75th percentile. Wages above this are outliers.
$26.45 - $29.40
11% of jobs
$29.40 - $32.35
7% of jobs
$32.35 - $35.30
5% of jobs
$35.30 - $38.26
2% of jobs
$38.26 - $41.21
2% of jobs
$41.21 - $44.16
2% of jobs
$11
$25
$44
How much do service advisor jobs pay per hour?
As of Jun 15, 2026, the average hourly pay for service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.
What does the service advisor do?
A service advisor acts as the primary point of contact between customers and the automotive service department. They assess customer concerns, recommend repairs or maintenance, prepare service estimates, and communicate repair progress, often using diagnostic tools and service management software. Strong communication skills and automotive knowledge are essential for this role.
How stressful is a service advisor job?
A service advisor job can be stressful due to managing customer expectations, handling multiple tasks simultaneously, and working under time pressures. Effective communication skills and organization are important to reduce stress and ensure customer satisfaction.
What is the difference between Service Advisor vs Service Writer?
| Aspect | Service Advisor | Service Writer |
|---|---|---|
| Credentials | High school diploma; certifications like ASE or manufacturer-specific training | High school diploma; customer service or automotive certifications beneficial |
| Work Environment | Automotive service departments, interacting with customers and technicians | Customer service areas within auto repair shops, dealerships, or service centers |
| Employer & Industry Usage | Used interchangeably in many shops; both roles involve customer communication | Commonly used term; focuses on writing repair orders and explaining services |
Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.
What is a Service Advisor?
A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.
How does a Service Advisor typically collaborate with technicians and customers during the repair process?
As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.
What qualifications do I need to be a service advisor?
To become a service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and some experience in automotive or service industry environments. Knowledge of automotive systems and tools, along with the ability to read repair orders and work with technicians, is also beneficial. Certifications are not mandatory but can enhance job prospects.
What jobs pay 10,000 a month without a degree?
A Service Advisor typically earns between $3,000 and $7,000 per month, depending on experience and location, and usually requires strong communication and customer service skills. Jobs that can pay $10,000 a month without a degree include sales roles such as real estate agents, high-level sales representatives, or certain entrepreneurial ventures, often requiring experience, networking, and sales skills. Some trades like skilled trades or specialized technical roles may also reach this income level with experience and certifications.
What Does a Service Advisor Do?
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?
To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Raleigh, NC? The most popular types of Service Advisor jobs in Raleigh, NC are:
What are popular job titles related to Service Advisor jobs in Raleigh, NC? For Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Raleigh, NC look for? The top searched job categories for Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Advisor jobs? Cities near Raleigh, NC with the most Service Advisor job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
Job description
Atlantic Tire & Service on 1380 NW Maynard Rd. in Cary, NC is looking to hire an exceptional Service Advisor to join our winning team! Atlantic Tire provides the highest quality automotive services to its customers and is changing the way people think about auto repair. We believe in leading with honesty and integrity and doing things right the first time. If being part of a successful company that treats its employees like family is important to you, then Atlantic Tire is where you should be!
The Service Manager is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs, while providing value-added recommendations and education on our services.
BENEFITS
Requirements
RESPONSIBILITIES
QUALIFICATIONS
The Service Manager is responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs. Service Advisors will greet and consult customers on their needs, while providing value-added recommendations and education on our services.
BENEFITS
- Leading compensation plans with commissions
- Equity ownership opportunity (for the right candidate)
- Generous benefits and perks (health, vision, dental, and life insurance)
- 401(k) with company match
- Employee discounts
- Paid holidays, sick days, and PTO
- Opportunity for growth!
Requirements
RESPONSIBILITIES
- Ensure customers receive prompt, courteous, and effective service either in-person or by phone
- Act as point of contact between technicians and customers
- Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle
- Keep customers informed on completion times, service expenses, and possible changes
- Follow and promote our high standards of safety, organization, and cleanliness
QUALIFICATIONS
- Automotive knowledge with at least 2 years of working experience as a Service Advisor
- Career-minded individuals looking to grow within the company
- Exceptional customer service skills
- Honesty and integrity, with a positive attitude and strong work ethic
- Team-first mentality
- Valid driver's license
About Atlantic Tire & Service
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Cary, NC, US
Year founded
1998