What does a service advisor do?
Career: Service Advisor
As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.
Related Questions
- What is a service advisor?
- What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?
- How to become a service advisor?
- What skills are needed for a service advisor?
- What is the average pay for a service advisor?
- Is a service advisor a stressful job?
- How does a service advisor typically collaborate with technicians and customers during the repair process?
- What is the difference between Service Advisor vs Service Writer?
- Do service advisors get paid more than mechanics?