ZipRecruiter

Log In

1

Service Advisor Jobs in Raleigh, NC (NOW HIRING)

Anderson Automotive Group

Service Advisor

Raleigh, NC · On-site

Fred Anderson Automotive Groupis looking for an Automotive Service Advisor for our Kia of Raleigh site. We are looking for energetic and outgoing personalities with a proven track record of customer ...

Ascendum Machinery

Service Advisor

Garner, NC · On-site

Description Ascendum Machinery, a leading Volvo Construction Equipment dealer, is offering an excellent opportunity for a Service Advisor. We are looking for a highly skilled and experienced person ...

QUALITY EQUIPMENT LLC

Service Advisor

Durham, NC · On-site

$35K - $50K/yr

We are currently looking for a Service Advisor to join us in our Durham branch: BASIC FUNCTIONS AND RESPONSIBILITIES * Fields internal and external customer inquiries for the Service Department

QUALITY EQUIPMENT LLC

Service Advisor

Fuquay Varina, NC · On-site

$35K - $50K/yr

We are currently looking for a Service Advisor to join us in our Fuquay-Varina branch: BASIC FUNCTIONS AND RESPONSIBILITIES * Fields internal and external customer inquiries for the Service ...

Quality Equipment

Service Advisor

Durham, NC · On-site

We are currently looking for a Service Advisor to join us in our Durham branch:?BASIC FUNCTIONS AND RESPONSIBILITIES? Fields internal and external customer inquiries for the Service Department? Opens ...

CarMedix

Service Advisor

Raleigh, NC

$100K/yr

We are one of the fastest growing automotive shops in our area and we are looking for a service advisor with a positive attitude to join our team! Pay is uncapped. We are looking for someone ...

next page

Showing results 1-20

All JobsService Advisor JobsService Advisor Jobs in Raleigh, NC

Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do service advisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What does the service advisor do?

A service advisor acts as the primary point of contact between customers and the automotive service department. They assess customer concerns, recommend repairs or maintenance, prepare service estimates, and communicate repair progress, often using diagnostic tools and service management software. Strong communication skills and automotive knowledge are essential for this role.

How stressful is a service advisor job?

A service advisor job can be stressful due to managing customer expectations, handling multiple tasks simultaneously, and working under time pressures. Effective communication skills and organization are important to reduce stress and ensure customer satisfaction.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a Service Advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a Service Advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What qualifications do I need to be a service advisor?

To become a service advisor, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and some experience in automotive or service industry environments. Knowledge of automotive systems and tools, along with the ability to read repair orders and work with technicians, is also beneficial. Certifications are not mandatory but can enhance job prospects.

What jobs pay 10,000 a month without a degree?

A Service Advisor typically earns between $3,000 and $7,000 per month, depending on experience and location, and usually requires strong communication and customer service skills. Jobs that can pay $10,000 a month without a degree include sales roles such as real estate agents, high-level sales representatives, or certain entrepreneurial ventures, often requiring experience, networking, and sales skills. Some trades like skilled trades or specialized technical roles may also reach this income level with experience and certifications.

What Does a Service Advisor Do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a Service Advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs
What are the most commonly searched types of Service Advisor jobs in Raleigh, NC? The most popular types of Service Advisor jobs in Raleigh, NC are:
What are popular job titles related to Service Advisor jobs in Raleigh, NC? For Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Service Advisor jobs in Raleigh, NC look for? The top searched job categories for Service Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Service Advisor jobs? Cities near Raleigh, NC with the most Service Advisor job openings:
Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,432 per year, or $25.2 per hour.
Service Advisor

Service Advisor

Anderson Automotive Group

Raleigh, NC • On-site

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join our team: Fred Anderson Automotive Groupis looking for an Automotive Service Advisor for our Kia of Raleigh site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process.

The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast.

Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success What we have to offer: · A culture of caring, belonging, and respect for everyone · Managers that people want to work with · Career growth and advancement · Leadership development, innovative training and learning systems · Competitive compensation plans · 401k retirement plans with company match · Comprehensive health benefits packages, including telehealth and behavioral health services · Paid employee referral, recognition, and bonus programs · Paid time off, bereavement, and vacation benefits · Industry leading maternity and paternity leave · Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: · Individuals with friendly and outgoing personalities · Ability to build rapport and follow up with guests throughout the service process · Possess strong communication and organizational skills · Assist customers in maintaining vehicles according to manufacturer standards · Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance · Strong focus on providing the highest level of customer service to our guests · Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards · Individuals with prior sales, customer service, or hospitality experience · Valid driver’s license with acceptable motor vehicle record is required · Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive.

From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Apply