1

Bmw Service Advisor Jobs in Raleigh, NC (NOW HIRING)

Communicate directly and efficiently with Service Advisors and Parts Department employees to ensure seamless workflow. * Participate in continuous BMW proprietary training to enhance skills and stay ...

Communicate directly and efficiently with Service Advisors and Parts Department employees to ensure seamless workflow. * Participate in continuous BMW proprietary training to enhance skills and stay ...

Bmw Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do bmw service advisor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for bmw service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BMW Service Advisor?

To thrive as a BMW Service Advisor, you need a solid understanding of automotive systems, customer service skills, and preferably experience or education in automotive technology. Familiarity with dealership management systems, BMW-specific diagnostic tools, and service scheduling software is typically required. Exceptional communication, problem-solving, and organizational skills help build trust with customers and efficiently coordinate between technicians and clients. These skills and qualities are essential for ensuring customer satisfaction, accurate service delivery, and the smooth operation of the service department.

What are the common challenges faced by BMW Service Advisors and how can they be effectively managed?

BMW Service Advisors often manage multiple tasks simultaneously, from coordinating repair schedules to communicating complex technical information to customers. One common challenge is balancing customer expectations with repair timelines, especially during busy periods. Effective time management, clear communication, and a solid understanding of BMW systems are crucial for success. Building strong relationships with both technicians and customers also helps resolve issues quickly and fosters a positive service experience.

What is the difference between Bmw Service Advisor vs Bmw Service Technician?

AspectBmw Service Advisor

The Bmw Service Advisor primarily interacts with customers, explains repair needs, and manages service appointments. They require strong communication skills, customer service experience, and knowledge of automotive services. Bmw Service Technicians, on the other hand, perform the actual repairs and maintenance, requiring technical certifications and mechanical expertise. Both roles work in the automotive service industry, often within the same dealership, but their responsibilities and skill sets differ significantly.

What does a BMW service advisor do?

A BMW service advisor acts as the primary point of contact between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and coordinate with technicians to ensure timely service, often using dealership management software. Strong communication skills and automotive knowledge are essential for this role.

What are popular job titles related to Bmw Service Advisor jobs in Raleigh, NC?

For Bmw Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What cities near Raleigh, NC are hiring for Bmw Service Advisor jobs?

Cities near Raleigh, NC with the most Bmw Service Advisor job openings:

Infographic showing various Bmw Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,432 per year, or $25.2 per hour.

Automotive Express/Lube Technician

BMW Dealer Careers

Raleigh, NC • On-site

$13.50 - $18.75/hr

Full-time

Posted 12 days ago


Job description

Company Description

BMW of Raleigh, located in Raleigh, NC,has immediate opportunities for technicians to become part of the BMW family!

Job Description

• Receiving and carrying-out Repair Orders as dispatched

• Performing diagnostic services and troubleshooting to determine repair needs

• Providing labor, time, and parts estimates for repair services

• Performing high quality and efficient repair services for various automotive systems, including engine, steering, suspension, brakes, and air conditioning in accordance with Center and Factory standards

• Performing Quality Control checks for repaired vehicles to ensure repairs are complete

• Completing all required paperwork and documentation for repair services

• Maintaining organized, clean workspace and accounting for dealership and personal tools at all times

• Communicating directly and efficiently with Service Advisors and Parts Department Employees

• Participating in continual BMW proprietary training/education programs to hone skills and develop expertise in industry-leading BMW automotive technologies and processes

• Demonstrating behaviors consistent with Employer's values in all interactions. You’re a passionate, skilled, and dedicated individual who is excited by the opportunity to work on The Ultimate Driving Machine. You’re highly self-motivated and detail-oriented with solid organizational and time-management skills. You’re excited about innovative technologies, ideally have previous European brand service repair experience, and are committed to Fix it Right the First Time to provide the ultimate customer experience.

Qualifications

• Seeking Automotive Service Technicians, Experienced Line Technicians with 1-2 years of experience preferred (any luxury OEM; or BMW experience in OEM or Independent shop a plus)

• High School Diploma or equivalent required

• Automotive Technical training or Trade School degree strongly preferred

• Valid Driver's License in applicable state (or ability to obtain upon relocation) and a good driving record

• Strong Mechanical & Electrical diagnostic aptitude and willingness to learn and absorb BMW training required

• Proficiency in basic computer skills required

• Excellent Customer Service skills required

• Candidate must have their own basic automotive tool set

• ASE Certifications strongly considered and applicable to BMW Technician Certification process

• Professional appearance and work ethic required

• Must be authorized to work in the United States

• Pre-employment testing; including drug, background, and motor vehicle reports


Additional Information

All your information will be kept confidential according to EEO guidelines.

#automotive #technician #mechanic #BMW #ASE