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Auto Advisor Jobs in Raleigh, NC (NOW HIRING)

Holman, Inc.

Service Advisor - Auto Park KIA

Wendell, NC · On-site

$3.0K - $10K/mo

Auto Park KIA has an outstanding opportunity for a Service Advisor to join their team and the Holman family! What will you do? Our Service Advisor is responsible for serving as a liaison between the ...

Mr. Transmission

Service Advisor

Durham, NC · On-site

$500 - $1.5K/wk

Transmission/Milex Complete Auto has developed a reputation for expertise in auto repair and customer service. We are looking for a dedicated, driven Service Advisor to join our team and help get our ...

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All JobsAuto Advisor JobsAuto Advisor Jobs in Raleigh, NC

Auto Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do auto advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for auto advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is an auto advisor?

Auto Advisors are professionals who provide expert advice and guidance to individuals looking to purchase, sell, or lease vehicles. They help clients navigate the car-buying process, offering recommendations on makes and models, negotiating prices, and ensuring clients get the best possible deals. Auto Advisors may work independently, for dealerships, or as part of auto consulting firms. Their goal is to simplify the often complex automotive market and advocate for the best interests of their clients.

What skills and qualifications are needed to thrive as an auto advisor?

To thrive as an Auto Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring ASE certification. Familiarity with dealership management systems (DMS), repair order software, and parts inventory tools is often required. Excellent communication, active listening, and problem-solving abilities help build trust and effectively address customer concerns. These skills and qualifications are crucial for accurately diagnosing client needs, ensuring efficient service workflows, and fostering long-term customer loyalty.

How does an auto advisor typically collaborate with service technicians and customers during the vehicle repair process?

An Auto Advisor acts as a crucial liaison between customers and service technicians. They communicate customer concerns to technicians, interpret technical information for the customer, and provide updates on repair progress. Effective Auto Advisors ensure that both parties understand the work required, expected timelines, and costs involved. This role often requires strong communication and organizational skills to manage multiple repair orders and maintain customer satisfaction throughout the process.

What is the difference between Auto Advisor vs Auto Technician?

AspectAuto AdvisorAuto Technician
CredentialsHigh school diploma, possibly some certificationsASE certifications, technical training
Work EnvironmentCustomer service, office and showroom settingsGarage, repair shop, or dealership
Job FocusCustomer communication, service recommendationsDiagnosing and repairing vehicles

Auto Advisors primarily focus on customer interaction, explaining services, and recommending repairs, often working in a dealership or service center. Auto Technicians perform hands-on vehicle repairs and diagnostics. While both roles are essential in the automotive industry, they differ in credentials, work environment, and daily tasks, with Auto Advisors emphasizing customer service and Auto Technicians focusing on technical repairs.

How do auto advisors get paid?

Auto advisors typically earn commissions or fees based on the services they provide, such as selling vehicles, securing financing, or recommending maintenance. They may also receive a salary or hourly wage, especially if employed by a dealership or service center, and often need strong communication skills and industry knowledge to succeed.

What does an auto advisor do?

An auto advisor assists customers with vehicle purchases, repairs, and maintenance by providing information on options, pricing, and services. They often evaluate customer needs, explain technical details, and recommend suitable solutions, typically working in dealerships or service centers and requiring good communication skills. Certifications like ASE may enhance credibility in this role.

What are popular job titles related to Auto Advisor jobs in Raleigh, NC?

For Auto Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Auto Advisor jobs in Raleigh, NC look for?

The top searched job categories for Auto Advisor jobs in Raleigh, NC are:

Auto Advisor jobs near you
Infographic showing various Auto Advisor job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,435 per year, or $25.2 per hour.

Service Advisor - Auto Park KIA

Wendell, NC

Holman Auto Group
See more jobs at Holman Auto Groupexternal

$3.0K - $10K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Serve as a liaison between the Service Department technicians and the parts department to maintain customer satisfaction.

  • Write up service needs, provide accurate estimates for costs and completion times, and communicate vehicle prognosis to customers.

  • Assist customers with greeting, scheduling appointments, and informing them about their vehicle's status.

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Auto Park KIAhas an outstanding opportunity for aService Advisorto join their team and the Holman family!

What will you do?

Our Service Advisoris responsible forserving as a liaison between the Service Department technicians and the parts department bymaintainingcustomer satisfaction as well as performing the following duties:

  • Ability to meet & greet customers with courtesy and efficiency

  • Responsible forprovingan outstandingguest experience!

  • Determinethe course of action to take and obtain customer authorization.

  • Write up service needs and givecustomeraccurateestimate fordollar amountand completion time of work.

  • Ability to communicate effectively withcustomer, to achieve satisfactory repairs, sale of necessaryrepairor maintenance to vehicles.

  • Knowledge of warranty and service/insurance policies.

  • Keepingcustomerinformed andadvisecustomerof the prognosis of their vehicle.

  • Calling customers tosetappointments and answer telephonesata timelymanner.

  • Attends/completes required training and department meetings.

What are we looking for?

  • 1+ year of experience as a Service Advisor within a dealership required

  • Current valid driver's license

  • Musthavegood reading, writing and math skills.

  • Have excellent interpersonal skills and provide outstanding customer service.

  • Ability to work retail hours

  • Computer proficient

We offer competitive wages that arecommensuratewith job-related skills, experience, relevant education or training, and geographic location. This is acommissioneligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.

INDRA

#LI-EB1

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

  • Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

  • Misrepresent or embellish qualifications, skills, or experience

  • Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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