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Auto Advisor Jobs in Raleigh, NC (NOW HIRING)

Jiffy Lube

Automotive Customer Service Advisor

Cary, NC · On-site

Premium Velocity Auto PVA / Jiffy Lube is hiring! Come join the team! We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal ...

Iron Oak Chevrolet

Automotive Service Advisor

Creedmoor, NC · On-site

$25K - $30K/yr (+ commission)

... auto estimating processes to provide accurate quotes for customers. - Knowledge of diesel engine ... Join us as an Automotive Service Advisor where your expertise will make a difference in our ...

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All JobsAuto Advisor JobsAuto Advisor Jobs in Raleigh, NC

Auto Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do auto advisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for auto advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is an auto advisor?

Auto Advisors are professionals who provide expert advice and guidance to individuals looking to purchase, sell, or lease vehicles. They help clients navigate the car-buying process, offering recommendations on makes and models, negotiating prices, and ensuring clients get the best possible deals. Auto Advisors may work independently, for dealerships, or as part of auto consulting firms. Their goal is to simplify the often complex automotive market and advocate for the best interests of their clients.

What skills and qualifications are needed to thrive as an auto advisor?

To thrive as an Auto Advisor, you need a solid understanding of automotive systems, strong customer service skills, and typically a high school diploma or equivalent, with some employers preferring ASE certification. Familiarity with dealership management systems (DMS), repair order software, and parts inventory tools is often required. Excellent communication, active listening, and problem-solving abilities help build trust and effectively address customer concerns. These skills and qualifications are crucial for accurately diagnosing client needs, ensuring efficient service workflows, and fostering long-term customer loyalty.

How does an auto advisor typically collaborate with service technicians and customers during the vehicle repair process?

An Auto Advisor acts as a crucial liaison between customers and service technicians. They communicate customer concerns to technicians, interpret technical information for the customer, and provide updates on repair progress. Effective Auto Advisors ensure that both parties understand the work required, expected timelines, and costs involved. This role often requires strong communication and organizational skills to manage multiple repair orders and maintain customer satisfaction throughout the process.

What is the difference between Auto Advisor vs Auto Technician?

AspectAuto AdvisorAuto Technician
CredentialsHigh school diploma, possibly some certificationsASE certifications, technical training
Work EnvironmentCustomer service, office and showroom settingsGarage, repair shop, or dealership
Job FocusCustomer communication, service recommendationsDiagnosing and repairing vehicles

Auto Advisors primarily focus on customer interaction, explaining services, and recommending repairs, often working in a dealership or service center. Auto Technicians perform hands-on vehicle repairs and diagnostics. While both roles are essential in the automotive industry, they differ in credentials, work environment, and daily tasks, with Auto Advisors emphasizing customer service and Auto Technicians focusing on technical repairs.

How do auto advisors get paid?

Auto advisors typically earn commissions or fees based on the services they provide, such as selling vehicles, securing financing, or recommending maintenance. They may also receive a salary or hourly wage, especially if employed by a dealership or service center, and often need strong communication skills and industry knowledge to succeed.

What does an auto advisor do?

An auto advisor assists customers with vehicle purchases, repairs, and maintenance by providing information on options, pricing, and services. They often evaluate customer needs, explain technical details, and recommend suitable solutions, typically working in dealerships or service centers and requiring good communication skills. Certifications like ASE may enhance credibility in this role.

What are popular job titles related to Auto Advisor jobs in Raleigh, NC?

For Auto Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Auto Advisor jobs in Raleigh, NC look for?

The top searched job categories for Auto Advisor jobs in Raleigh, NC are:

Auto Advisor jobs near you
Infographic showing various Auto Advisor job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,435 per year, or $25.2 per hour.

Automotive Customer Service Advisor - 1458

Cary, NC • On-site

Premium Velocity Auto LLC
1 - 5K employees
Learn more about Premium Velocity Auto LLCexternal

Full-time

Medical, Dental, Vision, Life

Re-posted 23 days ago

Job description

Jiffy Lube LLC. / PVA Premium Velocity is hiring! Come join the team!
We are seeking dependable, growth-minded Customer Service Advisor with strong communication and customer service skills. Ideal candidates can build rapport, explain products confidently, and excel in fast-paced, team-oriented environments. Customer service or sales experience is preferred, while automotive experience is not required. A valid driver's license is strongly preferred but not required.
Job Summary
The Customer Service Advisor supports customers through their entire visit-building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician.
Job Description
  • Greet customers, review service needs, and escort them from their vehicles
  • Explain promotions and available services
  • Provide unbiased recommendations based on manufacturer guidelines and technician findings
  • Communicate updates throughout the service process
  • Perform preventative maintenance (oil changes, fluid top-offs, inspections, and replacements of basic components)
  • Ensure quality work, review completed services with customers, and encourage return visits
  • Perform other duties as assigned

Requirements
  • Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
  • Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
  • Comfortable working in enclosed or semi-outdoor environments
  • Proven face-to-face customer service or sales experience

Qualifications
  • Excellent customer service and communication skills
  • Strong listening and reasoning abilities
  • Confident in overcoming objections
  • Positive and energetic attitude
  • Ability to succeed in a fast-paced, team-oriented environment
  • Commitment to safety procedures
  • Willingness to train and grow
  • Ability to multitask effectively

Benefits
  • Employer/employee-funded medical, vision, and dental plans, prescription coverage, and telemedicine*
  • Employer-funded basic life & AD&D*
  • Bonus structure for JLU training completion
  • Employee discounts on parts and services
  • Optional life, accident, disability, and critical illness plans*
  • FSA and Dependent Care FSA*
  • Employee assistance programs, will preparation, travel assistance
  • Full-time employees

Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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