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Automotive Services Advisor Jobs (NOW HIRING)

Midas

Automotive Service Advisor

Opelika, AL · On-site

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for a friendly, motivated, and knowledgeable Automotive Service Advisor to join our ...

Faupel Automotive Group

Service Advisor

Henderson, KY

$45K - $70K/yr

Automotive Service Advisor Faupel Automotive Group has an immediate opening for an Automotive ... Employee discounts on automotive services and purchases About the Company: Faupel Automotive Group ...

Faupel Automotive Group

Service Advisor

Henderson, KY · On-site

$45K - $70K/yr

Automotive Service Advisor Faupel Automotive Group has an immediate opening for an Automotive ... Employee discounts on automotive services and purchases About the Company: Faupel Automotive Group ...

TDC Automotive

Automotive Service Advisor

Duvall, WA · On-site

$75K - $100K/yr

AUTOMOTIVE SERVICE ADVISOR TDC Automotive - Duvall, WA We're looking for an experienced Automotive Service Advisor to join our growing team. TDC Automotive is a locally owned, family-operated repair ...

Automotive World Inc

Service Advisor/Writer

Berkeley, CA · On-site

$55K - $80K/yr

Employee discounts on automotive services and parts. Join Our Team as an Automotive Service Advisor! Are you passionate about automobiles and customer service? Do you thrive in a dynamic environment ...

Automotive World Inc

Service Advisor/Writer

Berkeley, CA · On-site

$55K - $80K/yr

Employee discounts on automotive services and parts. Join Our Team as an Automotive Service Advisor! Are you passionate about automobiles and customer service? Do you thrive in a dynamic environment ...

Faupel Automotive Group

Service Advisor

Henderson, KY · On-site

$45K - $70K/yr

Automotive Service Advisor Faupel Automotive Group has an immediate opening for an Automotive ... Employee discounts on automotive services and purchases About the Company: Faupel Automotive Group ...

Automotive World Inc

Service Advisor/Writer

Berkeley, CA · On-site

$55K - $80K/yr

Employee discounts on automotive services and parts. Join Our Team as an Automotive Service Advisor! Are you passionate about automobiles and customer service? Do you thrive in a dynamic environment ...

Midas

Automotive Service Advisor

Wheaton, IL · On-site

$50K/yr

Free uniforms * Health insurance At Midas we are dedicated to providing quality services to ... We are looking for an automotive service advisor to manage our customer experience and provide ...

Midas

Automotive Service Advisor

Concord, CA · On-site

$25 - $35/hr

Join Midas CONCORD as an Automotive Service Advisor, where you'll be the frontline of customer ... Provide accurate estimates for repairs and services, ensuring transparency and trust. * Coordinate ...

Vern Eide Mitchell

Automotive Service Advisor

Mitchell, SD · On-site

$55K - $90K/yr

Automotive Service Advisor Location: Ford location Hours: Monday through Friday, No Saturdays ... Provide customers with accurate estimates for services and repairs. * Keep customers informed about ...

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All JobsAutomotive Services Advisor Jobs

Automotive Services Advisor information

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$12

$25

$45

How much do automotive services advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for automotive services advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation structures often include performance incentives and may vary by dealership or service center, with some advisors also receiving benefits like health insurance and paid time off.

Is an automotive services advisor a hard job?

An automotive services advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be physically and mentally demanding. It requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, often with irregular hours. The difficulty level varies based on experience and the work environment but generally involves a combination of technical knowledge and customer service skills.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Many employers prefer candidates with experience in automotive repair or sales, and some may require certification such as ASE certification. On-the-job training is common, and the role often involves using dealership management software and providing excellent customer service.
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Automotive Services Advisor jobs near you

Automotive Service Advisor

Midas

Opelika, AL • On-site

Other

Re-posted 11 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

309th of 363 rated vehicle maintenance

Job description

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for a friendly, motivated, and knowledgeable Automotive Service Advisor to join our Midas team. The Service Advisor is the face of our shop-responsible for creating a positive first impression, understanding customer concerns, recommending services, and keeping the workflow moving efficiently between customers and technicians.
Key Responsibilities:
  • Greet customers warmly and listen to their vehicle concerns.
  • Write up repair orders with clear and accurate documentation.
  • Explain Midas maintenance and repair services with confidence and integrity.
  • Communicate recommended services based on inspections, mileage, and manufacturer guidelines.
  • Provide accurate estimates and obtain customer approvals for work.
  • Coordinate workflow with technicians to ensure timely service.
  • Keep customers informed throughout the repair process.
  • Review services performed at pick-up and answer any follow-up questions.
  • Schedule appointments and maintain organized service records using the Midas POS system.
  • Recommend and promote Midas specials, warranties, and preventative services.

Qualifications:
  • Previous experience in automotive service writing or customer-facing automotive roles preferred.
  • Basic understanding of automotive systems and maintenance needs.
  • Excellent communication and interpersonal skills.
  • Professional, dependable, and goal-oriented.
  • Ability to multitask and thrive in a fast-paced environment.
  • Comfortable using computer-based work order and scheduling systems.
  • Valid driver's license and clean driving record.

Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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