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Automotive Services Advisor Jobs (NOW HIRING)

Midas

Automotive Service Advisor

Westland, MI · On-site

$52K - $70K/yr

Employee discounts Automotive Service Advisor Family Owned & Operated Midas - Westland, MI We are ... automotive services, Midas is dominating the industry in developing career paths and building ...

Northside Auto

Automotive service Advisor

Watertown, WI · On-site

$60K - $90K/yr

Join Northside Auto as an Automotive Service Advisor, where you'll be the vital link between our ... Provide detailed explanations of services and repair options. * Schedule appointments and manage ...

Midas

Automotive Service Advisor

Bloomington, MN · On-site

$50K - $75K/yr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service advisors to manage and direct all service department ...

M F Auto Sales

Automotive Service Advisor

Albuquerque, NM · On-site

$60K - $80K/yr

Join M&F Auto Sales as an Automotive Service Advisor and become a crucial part of our team in ... Provide accurate estimates and explain services to customers clearly. * Coordinate with technicians ...

Midas

Automotive Service Adviser

Coon Rapids, MN · On-site

$50K - $80K/yr

Company parties Automotive Service Adviser At Stranik Automotive Group we are dedicated to ... Following up with customers, services requested, estimated completion times etc. * Oversee complete ...

Midas

Automotive Service Adviser

Maplewood, MN · On-site

$60K/yr

Following up with customers, services requested, estimated completion times etc. * Oversee complete ... Other duties as assigned Automotive Service Adviser Requirements/Qualifications: * A minimum of 2 ...

Midas

Automotive Service Adviser

Mankato, MN · On-site

$40K - $60K/yr

Training & development Automotive Service Adviser At Midas we are dedicated to providing quality ... Following up with customers, services requested, estimated completion times etc. * Oversee complete ...

Midas

Automotive Service Advisor

Altamonte Springs, FL · On-site

$900 - $1.5K/wk

Training & development At Midas we are dedicated to providing quality services to vehicles ... We are looking for Automotive Service Advisor to join our team! If you have strong customer service ...

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All JobsAutomotive Services Advisor Jobs

Automotive Services Advisor information

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How much do automotive services advisor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for automotive services advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation may also include benefits and performance incentives, and some advisors earn more through customer satisfaction and repeat business.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Gaining experience in automotive repair or service departments and obtaining certifications like ASE can improve job prospects. The role involves explaining repairs, recommending services, and coordinating between customers and technicians.

Is an automotive services advisor a hard job?

An automotive services advisor's job can be challenging as it involves managing customer interactions, understanding vehicle repairs, and coordinating with technicians. It requires good communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
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For Automotive Services Advisor jobs, the most frequently searched job titles are:

Automotive Services Advisor jobs near you

Automotive Service Advisor

Westland, MI • On-site

Midas
See more jobs at Midasexternal

$52K - $70K/yr

Other

Re-posted 14 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 160 frontline employees who took The Breakroom Quiz

Job description

Benefits:
  • Free uniforms
  • Training & development
  • Employee discounts

Automotive Service Advisor
Family Owned & Operated Midas - Westland, MI
We are seeking a high-energy, customer-focused Automotive Service Advisor to join our growing service team. In this role, you will serve as the crucial link between our customers and our automotive technicians. You will greet customers, listen to their vehicle concerns, translate those issues into clear work orders for our tech team, and transparently explain repair options and costs back to the Client. If you thrive in a fast-paced environment, love problem-solving, and excel at building trust, we want to hear from you.
Key Responsibilities
  • Greet customers warmly and build strong professional relationships.
  • Listen to vehicle concerns and accurately document symptoms.
  • Translate customer descriptions into clear technician work orders.
  • Create accurate repair estimates using industry software.
  • Explain diagnostic results and repair options transparently.
  • Provide clear breakdowns of parts, labor, and costs.
  • Obtain customer authorization before initiating any vehicle repairs.
  • Track vehicle progress throughout the day to ensure deadlines.
  • Keep customers updated on status changes or delays.
  • Deliver vehicles back to customers and explain warranties.

Position Requirements
  • Proven experience as an Automotive Service Advisor.
  • Strong proficiency in creating accurate parts and labor estimates.
  • Excellent communication skills and a professional demeanor.
  • Ability to multitask efficiently in a high-volume shop.
  • Basic understanding of automotive systems and routine maintenance.
  • Strong conflict-resolution skills to handle customer concerns.
  • Valid driver's license with a clean driving record.

What We Offer
  • Competitive pay with performance-based incentive structures.
  • Friendly, stable, family-owned and operated work environment.
  • Support and resources of a nationally recognized brand.
  • Ongoing professional development and training opportunities.

Compensation: $52,000.00 - $70,000.00 per year
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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