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Automotive Services Advisor Jobs (NOW HIRING)

Midas

Automotive Service Advisor

Orland Park, IL · On-site

$20 - $25/hr

Training & development At Midas we are dedicated to providing quality services to customer vehicles ... We are looking for automotive service advisor to direct all service department activities of a ...

Midas

Automotive Service Advisor

Bloomington, MN · On-site

$50K - $75K/yr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service advisors to manage and direct all service department ...

Midas

Automotive Service Adviser

Mankato, MN · On-site

Training & development Automotive Service Adviser At Midas we are dedicated to providing quality ... Following up with customers, services requested, estimated completion times etc. * Oversee complete ...

Northside Auto

Automotive service Advisor

Watertown, WI · On-site

$60K - $90K/yr

Join Northside Auto as an Automotive Service Advisor, where you'll be the vital link between our ... Provide detailed explanations of services and repair options. * Schedule appointments and manage ...

M F Auto Sales

Automotive Service Advisor

Albuquerque, NM · On-site

$60K - $80K/yr

Join M&F Auto Sales as an Automotive Service Advisor and become a crucial part of our team in ... Provide accurate estimates and explain services to customers clearly. * Coordinate with technicians ...

Midas

Automotive Service Adviser

Maplewood, MN · On-site

$60K/yr

Following up with customers, services requested, estimated completion times etc. * Oversee complete ... Other duties as assigned Automotive Service Adviser Requirements/Qualifications: * A minimum of 2 ...

Midas

Automotive Service Adviser

Coon Rapids, MN · On-site

$50K - $80K/yr

Company parties Automotive Service Adviser At Stranik Automotive Group we are dedicated to ... Following up with customers, services requested, estimated completion times etc. * Oversee complete ...

Midas

Automotive Service Advisor

Altamonte Springs, FL · On-site

$900 - $1.5K/wk

Training & development At Midas we are dedicated to providing quality services to vehicles ... We are looking for Automotive Service Advisor to join our team! If you have strong customer service ...

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All JobsAutomotive Services Advisor Jobs

Automotive Services Advisor information

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$12

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$45

How much do automotive services advisor jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for automotive services advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What does an automotive services advisor do?

An Automotive Services Advisor acts as the main point of contact between customers and the service department at an auto dealership or repair shop. They are responsible for assessing customer needs, explaining recommended services and repairs, preparing cost estimates, and coordinating the work between technicians and customers. Advisors also help ensure that service is completed efficiently and keep customers informed throughout the process. Their role is essential in delivering excellent customer service and maintaining the smooth operation of automotive service centers.

What are the key skills and qualifications needed to thrive as an automotive services advisor, and why are they important?

To thrive as an Automotive Services Advisor, you need a solid understanding of automotive systems, customer service experience, and often a high school diploma or vocational training. Familiarity with dealership management software (DMS), scheduling systems, and sometimes ASE certification is important for managing service orders and customer information. Excellent communication, problem-solving abilities, and organizational skills help build trust and ensure smooth coordination between customers and technicians. These skills are essential for delivering quality service, maximizing customer satisfaction, and ensuring efficient shop operations.

How do automotive services advisors get paid?

Automotive services advisors typically earn a combination of a base salary and commissions or bonuses based on sales, repairs, or service upselling. Compensation structures often include performance incentives and may vary by dealership or service center, with some advisors also receiving benefits like health insurance and paid time off.

Is an automotive services advisor a hard job?

An automotive services advisor's job involves communicating with customers, understanding vehicle issues, and coordinating repairs, which can be physically and mentally demanding. It requires strong communication skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment, often with irregular hours. The difficulty level varies based on experience and the work environment but generally involves a combination of technical knowledge and customer service skills.

What are some common challenges automotive services advisors face when balancing customer satisfaction with repair shop workflow?

Automotive Services Advisors often face the challenge of managing customer expectations while ensuring the shop's workflow runs smoothly. They must communicate clearly about repair timelines, costs, and unforeseen delays, all while keeping customers informed and satisfied. It’s also important to coordinate effectively with technicians to ensure that vehicles are prioritized correctly and that the service process remains efficient. Strong organizational and interpersonal skills help Advisors maintain positive relationships with customers and colleagues, even during busy periods or when unexpected issues arise.

What is the difference between Automotive Services Advisor vs Automotive Service Technician?

AspectAutomotive Services AdvisorAutomotive Service Technician
CredentialsCustomer service skills, knowledge of automotive repairs, often certifications like ASETechnical certifications, ASE certifications, mechanical skills
Work EnvironmentCustomer-facing, office and service bayGarage or service bay, hands-on repair environment
Employer & Industry UsageUsed in dealerships, repair shops, service centersUsed in repair shops, dealerships, independent garages
Search & Comparison IntentUnderstanding roles, customer service, salesTechnical skills, repair work, certifications

The Automotive Services Advisor primarily focuses on customer interaction, explaining repairs, and selling services, while the Automotive Service Technician performs the hands-on repairs and maintenance. Both roles are essential in automotive service centers but differ in responsibilities and skill sets.

How to be an automotive services advisor?

To become an automotive services advisor, you typically need a high school diploma or equivalent, strong communication skills, and knowledge of automotive systems. Many employers prefer candidates with experience in automotive repair or sales, and some may require certification such as ASE certification. On-the-job training is common, and the role often involves using dealership management software and providing excellent customer service.
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Automotive Services Advisor jobs near you

Automotive Service Advisor

Midas

Orland Park, IL • On-site

$20 - $25/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Midas rating

5.4

Company rating: 5.4 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

309th of 363 rated vehicle maintenance

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.
We are looking for automotive service advisor to direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Service Advisor developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
As a Midas automotive service advisor, you will direct all automotive and general service technicians in the operation of the shop, including:
  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendations-building computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Maintain inventory counts
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications
  • A minimum of 2 years of store or service experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license

Compensation: $20.00 - $25.00 per hour
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything... tires, brakes, oil... so the opportunities to grow and develop expertise with Midas are endless.

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