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Blackboard Customer Service Advisor Jobs (NOW HIRING)

Precision Auto

Customer Service Advisor

Cockeysville, MD · On-site

$17 - $23/hr

Customer Service Advisor Full or Part Time Pay: $17.00-$23.00 Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated ...

Precision Auto

Customer Service Advisor

Burlington, NC · On-site

$13/hr

Customer Service Advisor Full Time $13+ / hour Join the Precision Tune Auto Care NC Team! Celebrating 40+ years as a trusted leader in automotive service top-rated brand. At Precision Tune Auto Care ...

Precision Auto

Customer Service Advisor

Greenville, SC · On-site

$12 - $15/hr

Customer Service Advisor Full or Part Time Pay: $12 - $15 Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.

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Blackboard Customer Service Advisor information

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How much do blackboard customer service advisor jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for blackboard customer service advisor in the United States is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.80 per hour, depending on experience, location, and employer.

What is a Blackboard Customer Service Advisor?

Blackboard Customer Service Advisors are professionals who assist users of the Blackboard learning management system, such as students, instructors, and administrators. They help resolve technical issues, answer questions about using Blackboard features, and provide guidance on account access or troubleshooting. These advisors may work via phone, email, or chat, ensuring users have a smooth and productive experience with the platform. Their role is essential in supporting online learning environments and helping users maximize the benefits of Blackboard.

What are the key skills and qualifications needed to thrive as a Blackboard Customer Service Advisor?

To thrive as a Blackboard Customer Service Advisor, you need strong problem-solving skills, technical aptitude, and experience in customer support, often supported by a relevant associate's or bachelor's degree. Familiarity with Blackboard LMS platforms, ticketing systems like Zendesk, and remote communication tools is typically required. Outstanding communication, patience, and adaptability help you effectively assist diverse users and resolve technical issues. These skills are crucial for ensuring a positive user experience and maintaining high satisfaction in educational technology environments.

What are some common challenges faced by Blackboard Customer Service Advisors when assisting users, and how can these be effectively handled?

Blackboard Customer Service Advisors often encounter challenges such as troubleshooting technical issues, addressing user frustration, and explaining complex features in an accessible way. Advisors are expected to remain patient, use clear communication, and follow structured problem-solving protocols to resolve issues efficiently. Building familiarity with the Blackboard platform and its common pain points helps advisors provide quicker, more accurate support, while ongoing training and collaboration with technical teams further enhance their ability to handle escalated or unusual cases.

What is the difference between Blackboard Customer Service Advisor vs Academic Support Specialist?

AspectBlackboard Customer Service AdvisorAcademic Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceDegree in education, training, or related field; experience in academic support
Work EnvironmentCall centers, online support platforms, educational institutionsEducational institutions, tutoring centers, online learning platforms
Employer & Industry UsagePrimarily in edtech companies and universitiesSchools, colleges, universities, edtech providers
Common Search & ComparisonCustomer service roles in education techAcademic support roles in education

While both roles support educational services, a Blackboard Customer Service Advisor primarily handles technical and customer inquiries related to Blackboard platforms, focusing on troubleshooting and user assistance. An Academic Support Specialist provides academic guidance and tutoring, often requiring educational credentials. The roles differ mainly in their focus—technical support versus academic assistance—though both are vital in educational environments.

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Blackboard Customer Service Advisor jobs near you
Infographic showing various Blackboard Customer Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,138 per year, or $20.7 per hour.

Customer Service Advisor

Precision Tune Auto Care - Hunt Valley

Cockeysville, MD • On-site

$17 - $23/hr

Full-time, Part-time

Medical, Dental, PTO

Posted 21 days ago

Job description

Customer Service Advisor

Full or Part Time

Pay: $17.00-$23.00

Join the Precision Tune Auto Care Team!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. 

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Customer Service Advisor – Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

What We Offer:

  • Competitive pay
  • Medical, Dental — coverage begins the 1st of the month after your hire date
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off

What You’ll Do:

  • Greet and engage customers in-store and over the phone.
  • Schedule appointments, explain services, and sell parts and automotive services.
  • Support shop productivity through work order and register transactions.
  • Ensure safety procedures are followed and maintain a clean, organized work area.
  • Help resolve customer concerns and provide exceptional service.

What We’re Looking For:

  • High School Diploma or GED.
  • Valid driver’s license.
  • 1+ year of automotive service experience; 1+ year of sales experience preferred.
  • Strong customer service and communication skills.
  • Comfortable with basic math and calculating discounts/commissions.
  • Ability to work days

Physical Requirements:

  • Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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