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Chase Customer Service Advisor Call Center Jobs (NOW HIRING)

John Owens Services Inc

Call Center CSR

Petaluma, CA · On-site

$25 - $30/hr

John Owens Services, Inc. is looking for a friendly, dependable, and motivated Customer Service Representative to join our call center team in Petaluma. We are a well-established residential HVAC, ...

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How much do chase customer service advisor call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for chase customer service advisor call center in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a Chase Customer Service Advisor in a call center do?

A Chase Customer Service Advisor in a call center assists customers with their banking needs over the phone. They handle inquiries about accounts, help resolve issues like unauthorized transactions or lost cards, and provide information about Chase products and services. Advisors are trained to offer excellent customer support, ensure account security, and follow company policies and procedures. Their main goal is to deliver a positive and efficient experience for every customer interaction.

What are the key skills and qualifications needed to thrive as a Chase Customer Service Advisor in a call center?

To thrive as a Chase Customer Service Advisor Call Center, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically expected. Patience, active listening, and a positive attitude help advisors deliver excellent customer experiences and efficiently resolve issues. These skills and qualities are crucial for maintaining customer satisfaction and upholding the bank’s reputation in a fast-paced environment.

What can I expect from the team environment as a Chase Customer Service Advisor in a call center?

As a Chase Customer Service Advisor in a call center, you'll work in a fast-paced, team-oriented environment where collaboration and communication are highly valued. Advisors often share best practices and support each other in resolving complex customer issues. Regular team meetings, coaching sessions, and training opportunities are provided to help you develop new skills and advance your career. You'll frequently interact with supervisors and other departments to ensure customers receive timely and accurate assistance, making teamwork a key part of your daily experience.

What is the difference between Chase Customer Service Advisor Call Center vs Chase Personal Banker?

AspectChase Customer Service Advisor Call CenterChase Personal Banker
CredentialsBasic customer service skills, sometimes a high school diploma or equivalentAdditional certifications or licenses may be required, such as FINRA Series 6 or 7
Work EnvironmentCall center setting, primarily inbound calls, fast-pacedBranch office, face-to-face client interactions, more personalized service
Employer & Industry UsageBanking industry, customer support roles at ChaseBanking industry, client relationship management at Chase branches

While both roles involve banking services at Chase, the Customer Service Advisor Call Center focuses on inbound call support in a call center environment, whereas the Personal Banker provides in-person financial advice and services at branch locations. The latter often requires additional certifications and offers more direct client interaction.

Does Chase Customer Service Advisor Call Center offer remote positions?

Chase Customer Service Advisor positions are typically based in call center locations, but some roles may offer remote or hybrid work options depending on the company's policies and current staffing needs. Candidates should review specific job postings for remote work availability and requirements such as reliable internet and a suitable home workspace.
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Chase Customer Service Advisor Call Center jobs near you
Infographic showing various Chase Customer Service Advisor Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative: Call Center

SUNY College of Optometry

New York, NY • On-site

Full-time

Medical, Vision, PTO

Posted 23 days ago

Job description

Position Information
Position Title Customer Service Representative: Call Center Position Description
The University Eye Center (UEC) is seeking enthusiastic, customer-focused professionals to join our team as Customer Service Representatives in our Call Center. In this role, you will serve as the first point of contact for our patients, creating a welcoming, positive experience and delivering exceptional customer service in a fast-paced healthcare environment.

Working collaboratively with providers and staff, you will serve as a liaison between patients, UEC departments, and external healthcare organizations. You will assist patients by scheduling appointments, completing patient registration, verifying insurance eligibility, obtaining authorizations, and responding to patient inquiries. You will also support patient portal enrollment and accurately document patient interactions and demographic information in the NextGen Electronic Health Record (EHR) and Practice Management (PM) systems.

Additional responsibilities include verifying and communicating patients' vision and medical insurance benefits and providing information about UEC services and programs. The ideal candidate is organized, detail-oriented, and committed to delivering compassionate, timely, and professional service.
This position requires regular on-site attendance at the University Eye Center. Remote work is not available for this role.
Required Qualifications
  • Minimum of two (2) years of customer service experience, preferably in healthcare, hospitality, call center, or other client service environments
  • Ability to work evenings and Saturdays
  • Ability to work onsite
  • Excellent organizational skills and strong attention to detail
  • Outstanding verbal and written communication skills
  • Professional telephone etiquette and interpersonal skills
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel

Preferred Qualifications
  • Knowledge of managed care, insurance verification, authorizations, and third-party payers
  • Experience with Practice Management (PM) and Electronic Health Record (EHR) systems, preferably NextGen
  • Bachelor's degree and/or bilingual proficiency

Schedule
  • Tuesday-Thursday: 10:00 a.m. - 6:00 p.m.
  • Friday: 9:00 a.m. - 5:00 p.m.
  • Saturday: 8:00 a.m. - 4:00 p.m.

The salary for this position is $49,373 including location pay. There is also a generous benefits package. 15 days of annual leave per year and 13 paid holidays per year. We are a qualifying employer in the federal Public Service Loan Forgiveness (PSLF) Program. View our Benefits at Glance.


About US
At The University Eye Center (UEC), an Article 28 Diagnostic and Treatment Center within the State University of New York, College of Optometry we are inspired to make a difference, and are committed to integrity and excellence. We welcome new ideas and encourage continuous improvement. We strive for a culture that regards people as professionals and will foster trust, commitment, consistency and results. We will strive to have a diverse, collaborative, team-oriented and results-oriented culture.
The State University of New York College of Optometry is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, or retaliation.
To view the College's Annual Security Report, visit https://sunyopt.edu/?s=annual+security+report
Posting Detail Information
Posting Number 3462017 Apply by Date Open Until Filled Yes Special Instructions to Applicants

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