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Rollins Customer Service Center Jobs (NOW HIRING)

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Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

High school diploma or equivalent. * 1+ year of experience in customer service, call center operations, mortgage servicing, banking, financial services, or a related field. * Experience handling a ...

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Service Center Manager

Mobile, AL · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role serves as a key liaison between customers, operations teams, and company leadership to ... Service Center Operations * Work collaboratively with the team in answering calls and responding to ...

Customer Service Center Agent I

Colorado Springs, CO · On-site

$16 - $23.20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Center Agent I Summary Title:Customer Service Center Agent I ID:0729 - 5191 Department Location:3205/3207 N. Academy, Colorado Springs, CO 80917 Category:Administrative / Clerical ...

Service Center Manager

Mobile, AL

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role serves as a key liaison between customers, operations teams, and company leadership to ... Service Center Operations * Work collaboratively with the team in answering calls and responding to ...

Service Center Supervisor

Kansas City, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

They will act as the liaison between customer service, operations, and the support team and will be ... They will work with the Service Center Manager to ensure the location meets or exceeds ...

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Rollins Customer Service Center information

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$9

$18

$26

How much do rollins customer service center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for rollins customer service center in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the Rollins Customer Service Center?

The Rollins Customer Service Center is a dedicated department within Rollins Inc. that provides support and assistance to customers regarding the company’s pest control and related services. The center handles inquiries, scheduling, billing questions, service requests, and customer concerns by phone, email, or online chat. Its primary goal is to ensure customer satisfaction by resolving issues efficiently and offering helpful information about the company's products and services.

How does working at the Rollins Customer Service Center typically involve collaboration with other departments?

As a Customer Service Center representative at Rollins, you will frequently collaborate with teams such as sales, field technicians, and billing to resolve customer inquiries efficiently. This cross-departmental communication ensures that customer issues are addressed holistically and that service appointments or account adjustments are handled accurately. Regular team meetings and shared digital communication platforms help facilitate this collaboration, providing opportunities to learn from colleagues in different roles. Such teamwork not only improves the customer experience but also helps you build a broader skill set and network within the company.

What are the key skills and qualifications needed to thrive as a customer service representative at Rollins Customer Service Center, and why are they important?

To thrive as a Customer Service Representative at Rollins Customer Service Center, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is important. Outstanding active listening, patience, and a positive attitude are vital soft skills for handling diverse customer needs. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What is the difference between Rollins Customer Service Center vs Pest Control Technician?

AspectRollins Customer Service CenterPest Control Technician
Required CredentialsCustomer service experience, sometimes certifications in communication or related fieldsLicensing and certifications specific to pest control, such as state licenses
Work EnvironmentOffice or call center setting, handling customer inquiriesFieldwork, visiting client sites for pest treatment
Employer & Industry UsageCustomer support for pest control services, part of pest management industryPerforming pest control services directly at customer locations

The Rollins Customer Service Center focuses on providing support and handling customer inquiries, often requiring communication skills and some certifications. In contrast, Pest Control Technicians perform fieldwork, applying pest control treatments at client sites, requiring specific licenses. Both roles are integral to the pest management industry but differ significantly in work environment and credentials.

More about Rollins Customer Service Center jobs

What job categories do people searching Rollins Customer Service Center jobs look for?

The top searched job categories for Rollins Customer Service Center jobs are:

Infographic showing various Rollins Customer Service Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Center Representative (Call Center)

QNB Bank

Quakertown, PA • On-site

$15 - $19.25/hr

Full-time

Re-posted 17 days ago


Job description

FUNCTION:

The Customer Service Center Representative is responsible for providing exemplary customer service to incoming callers through various delivery channels, including the telephone and internet.

GENERAL DUTIES AND RESPONSIBILITIES:

  1. Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded. Takes personal initiative and is a positive example for others to emulate.
  2. Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
  3. Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource.
  4. Opens, closes, and services every type of deposit product.
  5. Completes consumer loan applications.
  6. Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
  7. Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
  8. Assumes additional job-related duties as requested.

REQUIRED TRAINING, EXPERIENCE, AND EDUCATION:

  1. Successful experience working with customers and co-workers.
  2. Must complete basic CSR training within the first 6 months of employment.
  3. Must complete CSR requirement checklist within 12 months of hire.
  4. Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.
  5. Requires excellent reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
  6. Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures.
  7. Must successfully complete ABA Banking Fundamentals within the first year of employment.
  8. Must fulfill re-certification requirements for CSR annually.

DESIRABLE KNOWLEDGE, ABILITIES, AND SKILLS:

  1. Operate standard office and phone equipment, including an adding machine, possess keyboarding and standard computer skills (i.e. Outlook, Word, Excel).
  2. Previous or current banking experience.

DEPARTMENT HOURS:

8:00 a.m. to 7:00 p.m. Monday through Friday

8:30 a.m. to 4:00 p.m. Saturday