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Customer Support Agent Jobs in Florida (NOW HIRING)

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Technical Support Agent

Apopka, FL · On-site

We take care of each other, exceed our customers' expectations, and build success through ... We are currently seeking a full-time Technical Support Agent for our Apopka, Florida office. This ...

Lincare Holdings, Inc.

CPAP Support Agent

Clearwater, FL · On-site

$16 - $21.50/hr

This employee works directly with customers to improve sleep therapy compliance and improve outcomes. * Uses company resources, policies, and procedures to provide complete and accurate data * uses ...

Lincare

CPAP Support Agent

Clearwater, FL

$16 - $21.50/hr

This employee works directly with customers to improve sleep therapy compliance and improve outcomes. * Uses companyresources, policies, and procedures to provide complete and accurate data * uses ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

... driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

... driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system. * Or Technical certifications from workstation ...

Safebound

Customer Service Agent

West Palm Beach, FL

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

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All JobsCustomer Support Agent JobsCustomer Support Agent Jobs in Florida

Customer Support Agent information

See Florida salary details

$8

$16

$23

How much do customer support agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer support agent in Florida is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Agent, and why are they important?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What is the work of a customer support agent?

A customer support agent assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

What does a Customer Support Agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

What jobs pay 4000 a week without a degree?

Customer Support Agent roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most roles offering such high weekly earnings require extensive experience, certifications, or entrepreneurial effort.

What are some common challenges faced by Customer Support Agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.

What does a customer service agent do?

A customer support agent assists customers by answering questions, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require good communication and problem-solving skills to ensure customer satisfaction.

How can I make 2000 a week working from home?

A Customer Support Agent can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Achieving this income level may involve handling high call volumes, working flexible hours, or taking on additional shifts or roles within customer support teams.
What are the most commonly searched types of Customer Support Agent jobs in Florida? The most popular types of Customer Support Agent jobs in Florida are:
What are popular job titles related to Customer Support Agent jobs in Florida? For Customer Support Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Support Agent jobs in Florida look for? The top searched job categories for Customer Support Agent jobs in Florida are:
What cities in Florida are hiring for Customer Support Agent jobs? Cities in Florida with the most Customer Support Agent job openings:
What are popular job titles related to Customer Support Agent jobs in FL? For Customer Support Agent jobs in FL, the most frequently searched job titles are:
Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 91% Full Time, 6% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,646 per year, or $16.2 per hour.

Licensed Sales and Customer Support Agent

Michael Buric State Farm Agency

Clearwater, FL

$14 - $18.75/hr

Full-time, Part-time, Contractor

Medical, PTO

Posted 20 days ago

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Insurance Sales / Customer Service Representative - State Farm Agent Team Member. Active Resident Customer Service license is required.

We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Salary plus /bonus
  • Paid Time Off (vacation, holidays, personal/sick time)
  • Allowance for health insurance
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Florida 220 Agent License or 440 Customer Rep License (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.