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Customer Support Agent Jobs in Florida (NOW HIRING)

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

L7 Solutions is seeking a passionate and driven Support Agent to join our dynamic team. As the ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk ... Excellent customer service skills * Clear written and verbal communication * Capable of working a ...

Tews Company

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

  • Medical

  • Retirement

Or one (1) years' experience providing customer service and technical support with Microsoft Office 365 and Windows 10 or above operating system. * Or Technical certifications from workstation ...

Wipro Limited

PRODUCTION AGENT L1

Tampa, FL · On-site

$16 - $17/hr

  • Medical

  • Dental

  • PTO

... our customers, colleagues, and communities thrive in an ever-changing world. For additional ... Support process by managing transactions as per required quality standards * Fielding all incoming ...

Safebound

Customer Service Agent

West Palm Beach, FL · On-site

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

Safebound

Customer Service Agent

West Palm Beach, FL · On-site

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

Hilton Grand Vacations

Customer Support Specialist

Orlando, FL

$16 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Customer Care Agent, you will play a key role in driving revenue by converting inbound calls ... Provide support for any issues guests may encounter before or after their trip. * Maintain strict ...

Safebound

Customer Service Agent

West Palm Beach, FL · On-site

$15.25 - $20.25/hr

DOE Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service.

Safebound

Customer Service Agent

West Palm Beach, FL · On-site

$15.25 - $20.25/hr

Client Support Agent Safebound Moving & Storage Join a Team That Makes Moving Stress-Free At Safebound Moving & Storage, we know that a successful move starts with exceptional customer service. Our ...

Stax

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.50/hr

At Stax, Customer Support isn't just about answering questions. It's about empowering businesses, solving real problems, and delivering every interaction with both knowledge and heart. Come be part ...

Stax Connect

Customer Support Specialist

Orlando, FL · On-site

$24/hr

At Stax, Customer Support isn't just about answering questions. It's about empowering businesses, solving real problems, and delivering every interaction with both knowledge and heart. Come be part ...

Stax

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.50/hr

At Stax, Customer Support isn't just about answering questions. It's about empowering businesses, solving real problems, and delivering every interaction with both knowledge and heart. Come be part ...

Trilyon, Inc.

Customer Support Technician

Ocoee, FL · On-site

$16 - $21.75/hr

Job Title: Customer Support Technician (PR913994-R175773) Location: Ocoee, FL (On-site) Duration: 700 Hours The Customer Support Technician will be responsible for supporting all user-facing ...

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All JobsCustomer Support Agent JobsCustomer Support Agent Jobs in Florida

Customer Support Agent information

See Florida salary details

$8

$16

$23

How much do customer support agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support agent in Florida is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support agent?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

What does a customer support agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

How do I become a customer support agent?

To become a customer support agent, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like CRM software. Many employers also value problem-solving abilities and patience, and some roles may require specific certifications or training programs. Entry-level positions often provide on-the-job training to develop necessary skills.

What are some common challenges faced by customer support agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.
What are the most commonly searched types of Customer Support Agent jobs in Florida? The most popular types of Customer Support Agent jobs in Florida are:
What are popular job titles related to Customer Support Agent jobs in Florida? For Customer Support Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Support Agent jobs in Florida look for? The top searched job categories for Customer Support Agent jobs in Florida are:
What cities in Florida are hiring for Customer Support Agent jobs? Cities in Florida with the most Customer Support Agent job openings:
What are popular job titles related to Customer Support Agent jobs in FL? For Customer Support Agent jobs in FL, the most frequently searched job titles are:
Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,646 per year, or $16.2 per hour.

NPW Client Support Agent II

National Performance Warehouse

Hialeah, FL • On-site

$20/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

NPW is a leader in the automotive aftermarket industry, dedicated to delivering exceptional customer service and innovative solutions. As we continue to grow, we are seeking a motivated, customer-focused Client Support Agent II to join our team.The ideal candidate is proactive, detail-oriented, and passionate about helping customers. This role is responsible for handling customer inquiries via phone, email, and web platforms, processing orders and returns, resolving service issues, and supporting sales growth by strengthening existing customer relationships and identifying new business opportunities.About NPWNPW is a leading independent automotive aftermarket parts distributor with more than 500 employees and 50 company-owned locations across 14 states, including retail stores and distribution centers. Founded in 1969, NPW has achieved significant growth through strategic acquisitions and continued expansion, making it one of the industry's most trusted suppliers.Key ResponsibilitiesProfessionally and efficiently handle inbound customer service and sales calls.Conduct outbound calls to strengthen customer relationships, support sales growth, and resolve customer concerns.Respond promptly to customer inquiries received via phone, email, and web channels.Provide timely and professional support to truck and traditional automotive customers.Assist customers throughout the sales process by answering questions and providing product information.Accurately identify and source automotive parts using catalog systems and industry knowledge.Process customer orders, quotations, returns, and inquiries with a high level of accuracy.Deliver exceptional customer service and strive for first-call resolution whenever possible.Build and maintain strong customer relationships through outstanding service and sales support.Collaborate effectively with team members, departments, and branch locations to meet customer needs.Escalate issues to management when necessary and contribute to a team-oriented work environment.Meet productivity and performance standards established by management.Maintain company equipment and resources responsibly.Keep the workspace clean, organized, and professional.Follow all company safety policies and procedures.Perform additional duties as assigned.Qualifications & SkillsPrevious customer service experience required.Automotive industry experience preferred.Strong understanding of automotive parts and repair processes.Experience using automotive catalog systems is a plus.Proficiency with Windows-based software applications.Professional phone etiquette and strong customer service skills.Excellent verbal and written communication abilities.Strong problem-solving and conflict-resolution skills.Ability to multitask and perform effectively in a fast-paced environment.Demonstrated interpersonal skills, including active listening, empathy, and teamwork.Ability to provide accurate, efficient support while meeting productivity expectations.Physical RequirementsOccasionally lift and/or move up to 20 pounds without assistance.Occasionally lift and/or move up to 50 pounds without assistance.Regularly sit, stand, read, communicate, and listen.Occasionally walk, bend, reach, and use hands and arms to perform job functions.BenefitsPaid Time Off (PTO)Health BenefitsEmployee Purchase ProgramWeekly Pay401(k) Retirement PlanCareer Advancement OpportunitiesIf you're looking for a rewarding career with a growing company that offers stability, professional development, and opportunities for advancement, National Performance Warehouse (NPW) is the place for you.NPW is a drug-free workplace.NPW proudly participates in E-Verify. All employment offers are contingent upon verification of eligibility to work in the United States. Qualified candidates must successfully complete a pre-employment drug screening.