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Customer Support Agent Jobs in Florida (NOW HIRING)

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Playbypoint

Customer Support Specialist

Miami, FL · On-site

$17.25 - $23.25/hr

As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get the absolute most out of our platform. You'll be the friendly and knowledgeable guide, assisting ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Toi Toi USA LLC

Customer Support Specialist

Fort Myers, FL

$16.75 - $22.75/hr

Description PRIMARY OBJECTIVES/JOB SUMMARY The Customer Support Specialist is responsible for providing exceptional customer service and operational support across all company locations. This role ...

Toi Toi USA

Customer Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

PRIMARY OBJECTIVES/JOB SUMMARY The Customer Support Specialist is responsible for providing exceptional customer service and operational support across all company locations. This role serves as a ...

TOI TOI USA

Customer Support Specialist

Fort Myers, FL · On-site

$40K - $41K/yr

Full-time Description PRIMARY OBJECTIVES/JOB SUMMARY The Customer Support Specialist is responsible for providing exceptional customer service and operational support across all company locations.

Toi Toi USA

Customer Support Specialist

Fort Myers, FL · On-site

$40K - $41K/yr

Job Type Full-time Description PRIMARY OBJECTIVES/JOB SUMMARY The Customer Support Specialist is responsible for providing exceptional customer service and operational support across all company ...

Reboot Staff

Customer Support Assistant

Miami, FL · On-site

$50K - $55K/yr

Customer Support Assistant Reboot Staff is a forward-thinking staffing and talent solutions firm committed to helping businesses scale and thrive through exceptional workforce support. We pride ...

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All JobsCustomer Support Agent JobsCustomer Support Agent Jobs in Florida

Customer Support Agent information

See Florida salary details

$8

$16

$23

How much do customer support agent jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support agent in Florida is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.98 per hour, depending on experience, location, and employer.

What does a customer support agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer support agent?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What are some common challenges faced by customer support agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

How do I become a customer support agent?

To become a customer support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with support tools like CRM software, and the ability to handle inquiries professionally are also important. Some roles may require specific certifications or training programs.

What is the work of a customer support agent?

A customer support agent assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the most commonly searched types of Customer Support Agent jobs in Florida?

The most popular types of Customer Support Agent jobs in Florida are:

What are popular job titles related to Customer Support Agent jobs in Florida?

For Customer Support Agent jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Customer Support Agent jobs in Florida look for?

The top searched job categories for Customer Support Agent jobs in Florida are:

What cities in Florida are hiring for Customer Support Agent jobs?

Cities in Florida with the most Customer Support Agent job openings:

What are popular job titles related to Customer Support Agent jobs in FL?

For Customer Support Agent jobs in FL, the most frequently searched job titles are:

Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $33,646 per year, or $16.2 per hour.

Customer Support Specialist

Remote Talent Cloud

Miami, FL • Remote

$20/hr

Contractor

Re-posted 5 days ago

Job description

As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We're looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

Apply