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Customer Support Agent Jobs in Florida (NOW HIRING)

Banking

Customer Support Coordinator

Jacksonville, FL · On-site

$20 - $21/hr

Portal Operations & Customer Support Coordinator The Portal Operations & Customer Support Coordinator supports the administration, onboarding, training, and ongoing customer support of the company ...

LENSAR, Inc.

Customer Support Specialist

Orlando, FL · On-site

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...

equivant

Customer Support Specialist

Gulf Breeze, FL · Remote

$16.50 - $22.25/hr

The Customer Support Specialist at ACT Innovations provides technical support for two specialized software platforms - Paracelsus, a Laboratory Information System used by toxicology labs, and DCCM, a ...

LENSAR, Inc.

Customer Support Specialist

Orlando, FL

$16.75 - $22.75/hr

POSITION SUMMARY The Customer Support Specialist is responsible for providing support and communication for internal and external customers. Key responsibilities will include call handling and ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Titan America

Customer Support Coordinator

Deerfield Beach, FL · On-site

$18.25 - $23/hr

Overview Customer Support Coordinator TITAN AMERICA, a multi-regional producer of cement, aggregate, ready-mix concrete and fly ash processing located in the eastern United States, seeks a CUSTOMER ...

Alphabe Insight

Customer Support Assistant

Tampa, FL · On-site

Customer Support Assistant At Skillbridge Academy, we are dedicated to helping individuals achieve their personal and professional goals through innovative learning solutions and exceptional support.

Toi Toi USA LLC

Customer Support Specialist

Fort Myers, FL · On-site

$16.75 - $22.75/hr

Description PRIMARY OBJECTIVES/JOB SUMMARY The Customer Support Specialist is responsible for providing exceptional customer service and operational support across all company locations. This role ...

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Customer Support Agent information

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How much do customer support agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer support agent in Florida is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support agent?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

What does a customer support agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

How do I become a customer support agent?

To become a customer support agent, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like CRM software. Many employers also value problem-solving abilities and patience, and some roles may require specific certifications or training programs. Entry-level positions often provide on-the-job training to develop necessary skills.

What are some common challenges faced by customer support agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.
What are the most commonly searched types of Customer Support Agent jobs in Florida? The most popular types of Customer Support Agent jobs in Florida are:
What are popular job titles related to Customer Support Agent jobs in Florida? For Customer Support Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Customer Support Agent jobs in Florida look for? The top searched job categories for Customer Support Agent jobs in Florida are:
What cities in Florida are hiring for Customer Support Agent jobs? Cities in Florida with the most Customer Support Agent job openings:
What are popular job titles related to Customer Support Agent jobs in FL? For Customer Support Agent jobs in FL, the most frequently searched job titles are:
Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $33,646 per year, or $16.2 per hour.

Customer Support Coordinator

SNI USA Inc

Saint Petersburg, FL • On-site

$20 - $21/hr

Other

Re-posted 3 days ago

Job description

We are seeking full time Customer Support Coordinators in North St Petersburg Florida,
Hours: 8am-5pm Monday - Thursday and 9am-4pm Fridays
Job Responsibilities:
• Assist in day-to-day operational tasks - both normal responsibilities and as requested
• Learn methodologies and become proficient in using Outlook, Salesforce, Excel, Word -- experience preferred

  • Answering phones providing customer service to vendors/customers.
  • Will be assisting customers with their gift cards.

Qualifications:
• Bachelor's Degree or 2 Years Experience in Customer support
• Excellent communication and time management skills
Pay Rate: $20-21

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